10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
24,690 miles

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« Read the previous 20 complaints

problem #46

Sep 162018

Journey

  • 60,000 miles
The contact owns a 2015 Dodge Journey. While driving approximately 65 mph, the brakes seized and the ABS and check engine indicators illuminated. The vehicle was taken to john hiester Chrysler Dodge Jeep Ram (844-432-6794, located at 940 N main St, lillington, nc 27546) and the contact was informed that there was no recall. The manufacturer was made aware of the failure and also stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.

- Sanford, NC, USA

problem #45

Jul 132018

Journey

  • 42,000 miles
ABS light

- Salem, MO, USA

problem #44

Jun 092018

Journey

  • 23,000 miles
The ABS warning light is illuminated, but there is no trouble codes. There has been a recall alert, about the electronic stability of such I found online.

- Corpus Christi, TX, USA

problem #43

May 262018

Journey

  • 65,000 miles
When accelerating vehicle pulls more one way (right). When at steady speed vehicle holds direction but if getting on the freeway or accelerating after stopping, I have to strongly correct the vehicle's direction. Concerned there is a possibility of brakes not fully releasing after stopping and is only noticeable because of the speed (entering the freeway) or full stop was made.

- Mesa, AZ, USA

problem #42

May 012018

Journey

  • miles
ABS recall, my Dodge Journey fits the same description for an ABS recall, however my VIN number doesn't say that it is affected. I am outside of warranty so the dealership won't touch it. Displeased majorly!!

- Lumberton, TX, USA

problem #41

Apr 302018

Journey

  • miles
My car has 64,000 miles on it and the ABS light, traction light, brake light and check engine light came. I have an appointment on Friday to get it diagnosed. At 32,000 miles the check engine light came on upon starting and my car would not go over 30 miles per hour. A fuel injector sensor went out.

- Quitman, TX, USA

problem #40

Apr 022018

Journey

  • 52,244 miles
The contact owns a 2015 Dodge Journey. While driving 40 mph, the rear of the vehicle shifted to the left and the check engine, brake, and ABS warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the anti-lock brake system and electronic stability control needed to be replaced. The vehicle was not repaired. The vehicle was later taken to five star Chrysler Dodge Jeep Ram macon (3068 riverside rd, macon, ga 31210, (478) 287-1907), but was not diagnosed or repaired. The manufacturer informed the contact that the VIN was not included in any recalls and referred the contact to NHTSA. The approximate failure mileage was 52,244.

- Gray, GA, USA

problem #39

Mar 292018

Journey

  • 32,179 miles
Was parking on an incline, I had come to a complete stop. When I applied the parking/emergency brake the cable disconnected from the parking/emergency brake pedal. There was an audible pop and the pedal fell towards the firewall. The pedal no longer retracts without manual assistance. When fully retracted, if not held in place, the weight of the pedal trips the brake's sensor and the brake alarm.

- El Paso, TX, USA

problem #38

Jan 082018

Journey

  • 40,000 miles
Takata recall frena de golpe O como ke brinca

- Eagle Pass, TX, USA

problem #37

Jan 022018

Journey

  • 39,000 miles
The contact owns a 2015 Dodge Journey. While driving approximately 45 mph, the vehicle stalled and the air bag, throttle control, and tire pressure warning indicators illuminated intermittently, along with the key fob light. The contact mentioned that the steering wheel seized and the brakes failed to operate, causing the vehicle to crash into the woods. The air bags did not deploy. A police report was filed. The contact sustained a sprained right arm that needed medical attention. The vehicle was towed to an independent mechanic where the diagnosis was undetermined. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.

- Horseshoe Bend, AR, USA

problem #36

Oct 092017

Journey

  • 16,500 miles
The problem was the engine stalling while driving. Lost the ability to steer and brake. I had this problem happen to my 18yr old daughter on October 9th 2017. I called the dealer on October 10th where we purchased it to explain what was going on. They got it in that morning and drove it for about 30 miles and could not recreate the problem. They said the car did not give them any codes to tell them what the issue was so they could not do anything because they did not know what to replace. I am not sure if there is a relevance to the problem but a week before this happened my keyfob would not work at all. The car would say key not detected. I had to press the keyfob into the button to get the car started. Once I got home, which is 15 miles away, I noticed the tpm sensors were only reading 1 tire pressure. The others were reading "---". the keyfob battery's were replaced on both keyfobs to make sure that was not the issue but it didn't help. I disconnected the battery to reset the computer and the keyfobs started to work correctly. I drove the car a few miles and the tpm sensors started to read. Again I am not sure if this is related but thought I should point it out. This is a dangerous problem and could end up very bad with not being able to steer or brake because you loose all power. Here is a video of the problem happening. Https://drive.google.com/open?id=0B5M2jjg-syvivhhjuhzlwmdycdq

- Norwalk, OH, USA

problem #35

Jul 312017

Journey

  • 18,000 miles
Car stalls in the middle of driving. This is very dangerous can cause a fatal accident. The fuel system is always throwing a code

- Tucson, AZ, USA

problem #34

Jun 132017

Journey

  • 25,000 miles
The contact owns a 2015 Dodge Journey. While driving at an unknown speed, the brake pedal was applied but failed to respond. The ABS indicator illuminated and the contact crashed into a pole. There were no injuries and a police report was not filed. The air bags did not deploy. The local dealer was not contacted. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and did not offer any assistance. The failure mileage was 25,000.

- Magnolia, TX, USA

problem #33

Dec 172016

Journey

  • 23,295 miles
3 separate incidents, all involving braking while in motion, spread over about 2 months. 1., took too long to come to a stop while braking at a red light (6 car lengths); 2., light tap caused car to screech to a stop; 3. complete failure; no response to repeated pumping; no resistance felt when pressing brake all the way to the floor, nearly flipped into a ditch, caused over $8K damages. The car itself had 23,295 miles on it when all this happened. Dodge "investigator" said nothing's wrong.

- Saint Augustine, FL, USA

problem #32

Apr 012017

Journey

  • 85,500 miles
The contact owns a 2015 Dodge Journey. While driving 60 mph, the brakes failed when applied and the emergency brake indicator illuminated. As a result, the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact was unaware if a police report was filed. The contact was diagnosed with sprains to the right shoulder and knee along with injuries to the lower back. Medical attention was required. The vehicle was towed to the insurance investigators and then to the body shop. The contact mentioned that the vehicle was included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes). The vehicle was not destroyed according to the insurance investigator. The failure mileage was approximately 85,500.

- Plant City, FL, USA

problem #31

Apr 102017

Journey

  • 15,097 miles
The contact owns a 2015 Dodge Journey. The contact stated that while operating the vehicle, the ABS warning light illuminated. The caused of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 15,097.

- West Union, SC, USA

problem #30

Dec 292015

Journey

  • miles
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V431000 (engine and engine cooling) and 15V675000 (electronic stability control, service brakes, hydraulic). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hattiesburg, MS, USA

problem #29

Aug 012016

Journey

  • 65,000 miles
The contact owns a 2015 Dodge Journey. The contact stated that when the brake pedal was depressed, it traveled to the floor. The dealer removed the tires, but provided no specific diagnosis. The VIN was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

- Henderson, NC, USA

problem #28

Jul 302016

Journey

  • 8,399 miles
Driving on a major highway when all of a sudden, I noticed my speed dropping. I pushed on the gas but got no response. Then traffic began to stop but I couldnt! my brakes did not work!!! I put my hazzard lights on and began to drift across 3 lanes of traffic because the steering also did not work!!!! I almost caused several accidents as I was unable to control my vehicle. I made it to the emergency lane and pushed the emergency break coming to a joilting stop. Once I caught my breath and stopped shaking, I was able to restart the vehicle. I then exited the highway and crept across town back to the dealer where I had just left getting my oil changed prior to this incident. They checked out the vehicle but found no bad codes or any other issue so there is no fix for something they could not re-create.. this is my 3rd Journey (2010, 2011, 2015) and I believe this is an accident waiting to happen. I had no issues with the prior two years. I am terrified of driving this vehicle now especially noting so many other complaints of the same issue.

- District Heights, MD, USA

problem #27

Jul 252016

Journey

  • 9,100 miles
I purchased my vehicle in November 2015, just two weeks ago while stopped at a light my vehicle just turned off. When trying to restart my vehicle jolted then turned on, I took to the dealership they stated all it needed was a software update and it would fix it and that it would never happen again. While 4 days later it happened again this time the vehicle was in motion we were turning a corner and bam the car turns off again almost getting slammed by another vehicle. I had to help my.husband pull the wheel to turn, the steering wheel locked braked didn't work or accelerator. I opened a case with Chrysler and they say they can't do anything for me. I really need help.with this some please help this is a unsafe vehicle

- Las Vegas, NV, USA

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