10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 11 / 0
- Average Mileage:
- 24,690 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Received safety recall notice stating ABS and/or ESC could malfunction and cause a crash with out warning. Dealer/ fca is doing nothing to ensure safety. Parts are unavailable, and it is unknown when parts will be available. Letter states they are concerned about your safety yet they have done nothing to correct issue. I am still to drive my car or I must rent a car at my own expense.
- Ocala, FL, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Dyersburg, TN, USA
The contact owns a 2015 Dodge Journey. While driving 60 mph, the accelerator pedal was depressed and the vehicle failed to respond. When the brake pedal was depressed, the braking system failed. The contact stated that the vehicle temporarily sped up before the brakes would engage. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,600.
- Lawrenceville, GA, USA
The contact owns a 2015 Dodge Journey. While driving 35 mph, the contact depressed the brake pedal and the vehicle accelerated. The contact coasted over to the side of the road. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed, but the technician could not find a failure to the brakes. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic) and noticed that the failure was related to the recall she received. The manufacturer was not notified of the failure. The failure milieage was 8,904.
- Madera, CA, USA
While driving home my 2015 Dodge Journey (which only had 2,108 miles on it) died while decelerating to turn into my neighborhood. Praise god, no one was behind me and I had to crank the wheel to pull over to the side of the road as the power steering and brakes also died. There were no warning signs, indicators, lights, etc. I put the car in park and hit the start button and it started right up. I immediately called the dealership and told them I would be bringing it to them in the morning. They have now had my car for 5 days and can't find any error codes in their computer when running diagnostics and "can't reproduce the stall". they are keeping it for a few more days to "put more miles on it to see if they can reproduce it" and also have a call into their corporate engineers and are waiting to hear back from them. I told the service manager at the dealership that this was a known issue with the T.I.P.M. (total integrated program module) on older models and in fact 2 were reported at www.carcomplaints.com/Dodge/Journey/2014/ for 2014 models. He claimed that this defect is on older models 'only' and wasn't the problem. Although they are making some updates to the car's computer system without knowing if this will fix it, he said if they can't diagnose or reproduce the issue, they will return it to me and basically just hope it doesn't happen again. One website that reported this exact issue on older model Dodge (various makes/models) is: www.chryslerproblems.com/problems/200-engine-dies-while-driving.shtml. the report shows my exact situation! engine dies when decelerating, no warning indicators, once key is turned to off, it restarts, diagnostics at the dealership showed no computer codes indicating failure. I'm terrified that it will happen again only perhaps in a much more dangerous setting.
- Peoria, AZ, USA
- Detroit, MI, USA