10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
2 / 0
Average Mileage:
38,086 miles

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« Read the previous 20 complaints

problem #47

Sep 262019

Journey

  • 65,000 miles
My ac will unsync itself and when I hit sync it unsync again. Also if I turn it off it will turn it back on. I dont know what is going on but I see that I am not the only one. I am scared been happening for months

- Arlington, TX, USA

problem #46

Jul 252019

Journey

  • 66,400 miles
Car shuts off while driving at any speed. It sh*ts off while parked or stopped at a stoplight. The car will not turn back on. Sometimes it take about 30 minutes and it will restart but will only run for about 5-10 minutes. When trying to start the car, we press the brake and then the start button and the car violently jerks as it tries to start, but will not turn over. It has happened since we bought the car March 2019 but the dealership wont take the car back or trade it for something else.

- Las Cruces, NM, USA

problem #45

Jul 032019

Journey

  • 65,000 miles
While driving the air conditioning automatically comes on. I was driving to work on a residential street, decided to open the window even though it was 8:30am and it was already 95 degrees outside here in vegas. Didn't get out of my complex before the air conditioner came on by itself. Also with the air conditioner on, my car seems to run higher in idle and while driving it seems to double step when braking and coming to a stop. It does like a small jerk in acceleration coming to a stop.

- Las Vegas, NV, USA

problem #44

Jul 052019

Journey

  • 53,000 miles
Precisely on 7.3.19 I had 4 of my children with me heading to a holiday parade. My car w/O warning completely stopped in the middle of a road. No power, no brakes, no steering. Air was still blowing; radio still playing. My daughter and I pushed my car to the curb, my husband came and pushed my car further to avoid an accident. After several attempts the car restarted and restarted fine. Drove another.5 city block; stopped at a stop sign, pulled out and my car died again in the middle of the intersection. My husband was still behind me & pushed us out. We drove home. He looked under the hood, nothing stood out. I didn't get any warnings on the dash. The car has driven fine until 7.5.19. My daughter and I just turned onto calumet ave; a very busy and dangerous road and my car died again. Several cars flying around us laying on their horn. I do not have power to turn, to brake. My daughter and I got out and push my car into a parking lot that has a slight uphill entrance. It was not easy, it was dark outside. A very dangerous situation. I can only flip my hazard lights on, well what does that do when a car is flying up behind me at 40-50mph? I am terrified my car is going to die and my family and I are going to get seriously hurt and/or killed. Reading on the internet there seems to be many people with the same issue and Dodge is not responding. I have children who require trips to indianapolis for medical issues and it is a 3-4 hour drive for us. Speed limit is 70. I cannot afford to trade this in and purchase a new car. I do not where else to go for help. If you call a mechanic or the dealership they tell you that can't help without looking at it. Dodge dealer denies ever hearing of it before which I don't believe. Neither of course will do a free inspection. I get it they're there to make money. Recall should be issued to fix this before it becomes deadly.

- Hammond, IN, USA

problem #43

Jul 012019

Journey

  • 106,000 miles
Air conditioning comes on by itself when driving. Radio volume decrease without touching it while driving. Cruise control does not work when driving.

- Selma, AL, USA

problem #42

Jun 202019

Journey

  • 86,000 miles
Grandson leaned on passenger headrest and it deployed! won't go back together and no idea what to do with it?

- North Port, FL, USA

problem #41

May 182019

Journey

  • 51,000 miles
My complaint is about the dealership that I went to to get my cars recall repaired. A simple question about a recall resulted in the service man telling me there is no recall and the parts in my 2015 are from 1996 and that they can not find a recall. I was told that I would be liable for the cost of any repairs as per the fine print in my warrenty. Tyson motors in joliet il is so incompitant that they couldn't fix a free recall on my car

- Joliet, IL, USA

problem #40

Apr 032019

Journey

  • 86,000 miles
My 16-year-old son was driving our 2015 Dodge Journey to school. He began to hear a noise that sounded as if something was dragging underneath the vehicle. The driver behind him was flashing him to pull over, he began having issues controlling the vehicle fortunately he was able to pull over and as soon as he got to the stop sign the car completely died after making a loud noise and started smoking. My son jumped out of the vehicle and the driver behind him told him to get away from the vehicle as he felt it was about to catch fire by the smell. Once the tow truck driver got there and try to start the vehicle to put it in neutral the car again filled up with a burning smell. He jumped out and had to call dispatch for safety reasons of transporting the vehicle. Once my vehicle arrived at lonestar auto plex in cleburne Texas our service man dan was amazing. He kept us informed along the way asked questions and he was provided the service records. Come to find out the engine seized up. The engine, oil pump, starter, all had to be replaced. Chrysler requested the engine so their engineers could look at it. Although everything was covered under warranty, my concern is now that there are others out there driving in the same thing may happen to them if not worse.

- Godley, TX, USA

problem #39

Apr 212019

Journey

  • 69,980 miles
Takata recall: When trying to adjust the climate control to "sync the passengers" and turn off the rear controls, within seconds the computer is turning the vehicle's "sync" off and turning on the rear control. As I was trying to adjust the temperature it will keep turning the controls off of sync and turn the rear controls back on. It happens whether I'm sitting I'm idle or driving, there have been no conditions that affect the way its working.

- Crestview, FL, USA

problem #38

Apr 172019

Journey

  • 4,600 miles
I tried to start my car and it would not start we tried to push the start button twice and put it in neutral press the brake it wouldn't start we tried pressing the button five times resetting it it wouldn't start we tried disconnecting the battery to reset the computer is still wouldn't start the car was parked. It won't turn over. When looking on the internet several other people have complained about this same issue.

- Toledo, OH, USA

problem #37

Apr 032019

Journey

  • 36,000 miles
The navigation system in my 2015 Dodge Journey stopped working. It shows no map input/navigation system not on vehicle. I heard this has been happening a lot on Dodge Journeys. I took it in and the will have to replace the whole radio/system. I was driving when it shut down. Luckily, I knew where I was going but I drive out of town a lot with my grandkids and depend on the navigation system. That is one of the main reasons I bought a vehicle with a navigation system so I won't get lost.

- Hoffman Estates, IL, USA

problem #36

Mar 192019

Journey

  • 159,000 miles
My 2015 Dodge Journey wont start. I changed the battery and starter and still nothing. I hear one click when I try to start it but it wont turn over and start. It tells me that my car is not in park but it wont start. Then once it started, it died while I was driving down the street. Whats going on with my truck?

- Columbus, OH, USA

problem #35

Jan 202019

Journey

  • 67,655 miles
Takata recall. The heater/ac just keep turning on by it self.

- Bakersfield, CA, USA

problem #34

Dec 012015

Journey

  • miles
After getting my 2015 Dodge Journey I was very happy with it until I had 3 recalls on my car and now I am waiting for another recall for the gps as it seems that thousands of people are having the same issue with the gps that have been replaced multiple times because they stop working after a couple of months. Everyone keeps saying they get the same error that states unable to open maps and when people takes it to the dealership they all say that they have to replace the hold gps unit with a cost of around $750 dollars and people have done this multiple times on their cars including me.

- Burlington, KY, USA

problem #33

Oct 262018

Journey

  • miles
The vehicle started slowing down and making noises, not shifting, delayed engagement, and before everything happened it didn't show any sign of problem on the board (no check engine) and the car was in motion, on a city street.

- El Mirage, AZ, USA

problem #32

Nov 092018

Journey

  • 59,000 miles
My car dies while I'm driving engine just stops

- Webb City, MO, USA

problem #31

Sep 182018

Journey 6-cyl

  • 60,000 miles
Takata recall. I was driving my car and I noticed it smoking I look and the back window was on fire smoking and my wiring to door is fried and window switch is fried. Updated 12/06/18

- Cleveland, OH, USA

problem #30

Nov 022018

Journey

  • 62,000 miles
Everytime it rains the car floods on either the passenger side or driver side. This is caused electrical malfunctions and lights to flicker. May lead to early corrosion and frame instability.

- Inwood, WV, USA

problem #29

Sep 012018

Journey

  • 50,000 miles
Driver's headrerst deployed and cannot be put back together, but there was no accident.

- Villa Rica, GA, USA

problem #28

Jul 032017

Journey

  • 19,600 miles
June 2017: Ignition failure, total component replacement; July 2017, September 2017; July 2018: Camshaft position sensor failure resulting in engine stall, full electrical system failure and total vehicle shutdown at highway speeds (60+mph) forced to coast vehicle to a stop; beginning July 2017 intermittent and ongoing: Unresponsive transmission resulting in delayed or not changing of gears, elevated RPM readings while mph stays stuck (I.e. 4500+ rpms but vehicle will not accelerate past 40mph), extremely deceased average miles per gallon with no significant change to driving habits or miles driven (I.e. previous average appox 19.9 mpg, current read 13.2 with); vehicle out of service 55 days for repairs in the last calendar year

- Las Vegas, NV, USA

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