10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
38,350 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Dodge Journey:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #45

Jul 252020

Journey

  • miles
I was parked in my driveway with the car on and I was talking the my kids in the back seat turned around to look at them when I turned around I hear a loud pop like someone had hit the headrest but nobody had. Looked at the headrest and it had deployed without warning. The airbag light came on and shortly after the incident. Thankfully I was not driving otherwise it would have hit me in the back of my head.

- Des Moines, IA, USA

problem #44

Jul 182020

Journey 6-cyl

  • 100,000 miles
Front passenger side headrest airbag deployed randomly while the car was parked and no one was in it.

- Rockford, MN, USA

problem #43

Jun 052020

Journey 4-cyl

  • 62,000 miles
My passenger side headrest deployed after crossing a bridge on the interstate 81 on my way home from work. I do have pictures of the headrest but this site isn't allowing me to upload the picture.

- Jonesville, VA, USA

problem #42

Jun 062020

Journey

  • 26,000 miles
The driver side headrest deployed randomly. It appears that something inside snapped/broke. We cannot drive it without it pushing the driver's head forward.

- Kingwood, TX, USA

problem #41

May 202020

Journey 6-cyl

  • miles
My head rest deployed while driving down the road and will not go back into place I think the clip that hold it in broke when it deployed. This could have caused an accident or injury had I been leaning against it.

- Phoenix, AZ, USA

problem #40

Feb 082020

Journey

  • miles
Airbag light is on and stay on while driving and my mileage on my car is 68754

- Beaumont, TX, USA

problem #39

Oct 192019

Journey 4-cyl

  • 117,000 miles
The contact owned a 2015 Dodge Journey. While driving 35 mph, another vehicle veered into the contact's lane and crashed into the quarter panel of her vehicle. As a result, the contact crashed into a telephone pole. The air bags did not deploy. The contact and passenger sustained injures and medical attention was received. There were no warning indicators illuminated. A police report was filed. The vehicle was towed to an independent mechanic. The contact called vic bailey Ford Lincoln (501 E daniel morgan ave, spartanburg, SC 29302 (888) 349-4165) and informed them of the failure. The vehicle was not diagnosed. The insurance company was contacted and deemed the vehicle a total loss. The manufacturer was not contacted. The failure mileage was 117,000.

- Spartanburg, SC, USA

problem #38

Sep 062019

Journey

  • 64,000 miles
While driving head rest deployed and black holders for metal bar broken.

- Lake Elsinore, CA, USA

problem #37

Aug 252019

Journey

  • 69 miles
Front airbag light pop out while driving 45khm

- Calgary, AL, USA

problem #36

Jun 172019

Journey

  • miles
Airbag light comes on and will not shut off, ac turns on and will not shut off once the button is pushed over and over again.

- Florence, SC, USA

problem #35

Sep 132019

Journey

  • miles
I have been having problems with the power windows. There is a clicking sound when attempting to roll the window down. It rolls down sometimes. After that's been going on for a few weeks, my car cut off. I received a jump through my insurance. Today, my car got jumped and cut off twice. The mechanic said it was the alternator. I went online and I found that other people have had the same issues with Dodge, Chrysler, and Fiat. Each time my car didn't restart, it was after I parked and came back to it. Today, it's being towed.

- Riviera Beach, FL, USA

problem #34

Aug 262019

Journey

  • 75,000 miles
My 2015 Dodge Journey headrest exploded while I was driving. Want to bring it in but seeing that its not a recall.

- Southbridge, MA, USA

problem #33

Aug 022019

Journey

  • 91,500 miles
Takata recall : urgent: Overtime I've had electrical issues which effects not just the plug inserts inside the vehicle but also my alarm system foes not work and my horn just does not work anymore, air bag light that popped up on my dashboard which I feel maybe some wires might be detached but scares me that when I drive the air bag wont detect if I get into an accident, also I recently just had an issue with my engine cooling and started to smoke out of nowhere while on the freeway and ended up getting stuck for hours but even if I drive for a few seconds the gauge shoots to hot right away and and coolant started leaking everywhere. I have attached the 6 out of 10 recalls that did not get done. I brought my car into bud clary's of auburn in March of 2019 and had 4 recalls taken care of. I have advised that I still had 6 orhers that were reported back in 2015 that I never got done and wanted to take care of that as well. Was told that it does not show in the system and I would need to contact NHTSA for more details. Ive reached out to a few people who gave me the same information.

- Auburn, WA, USA

problem #32

Jul 212019

Journey

  • 35,000 miles
The contact owns a 2015 Dodge Journey. While the vehicle was unoccupied, the front passenger side head rest air bag deployed. The failure caused a white substance, plastic, a metal pin, and metal fragments to pour out of the head rest. Taylor Chrysler Dodge Jeep Ram (1497 il-50, bourbonnais, il 60914, (815) 935-7900) was notified of the failure and indicated that a diagnostic appointment needed to be scheduled. The vehicle was still parked at the owner's residence. The dealer did not provide a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified and advised the contact not to drive the vehicle to prevent a crash. The manufacturer was to follow-up to investigate the failure, but had not yet responded to the contact. The VIN was not provided. The approximate failure mileage was 35,000.

- Bourbonnais, IL, USA

problem #31

Jun 112019

Journey

  • 51,300 miles
I'm currently living in Hawaii and I was driving down the road and hit a slight bump in the road and my passenger side headrest spring forward. Thinking it was something minor I did not think anything about it until I realized my airbag light came on, on the dashboard. If I am to hit a bump in the road the light will go off temporarily but come back on.

- Pearl City, HI, USA

problem #30

May 182018

Journey

  • miles
Takata recall air bag warning light

- Ocala, FL, USA

problem #29

May 062019

Journey

  • 78,000 miles
When starting vehicle, airbag cluster indicator was lit. Upon dealer diagnosis they found the front driver and passenger door airbag sensors had stopped working. Because of this the entire airbag system shut off. Dealer replaced for $600 as this was* covered under warranty. When dealer attempted to fix the first time the brand new sensors they used were also defective. The second set of new sensors worked. This is unacceptable for a 4 year old vehicle.

- Colorado Springs, CO, USA

problem #28

Apr 022015

Journey

  • 10,000 miles
Takata recall : well the electrical I have always had an issue with. All outlets inside the car stopped working within 3 months after I recieved my car. At that time I did get recalls about electrical. Never brought it in as I did not think it was an issue until the steering wheel horn does not honk anymore and my car does not make a sound when I lock it. Also the airbag light just popped up out of nowhere so im unsure if theres a wire that got loose somehow which is a bit scary

- Auburn, WA, USA

problem #27

Apr 292019

Journey

  • 0 miles
The contact owns a 2015 Dodge Journey. The contact stated while driving at 20 mph, the airbag warning light illuminated and started to turn on and off. The contact called local dealer moss bros. Chrysler Jeep Dodge Ram located at 8151 auto dr, riverside, ca 92504, (951) 688-6200, where an appointment was a scheduled for May 20, 2019. The vehicle was not diagnosed or repaired. The manufacturer was not informed of failure. The failure mileage was not available. The VIN was invalid.

- Riverside, CA, USA

problem #26

Apr 292019

Journey

  • 73,000 miles
Takata recall I was driving down the road when my airbag light came on in my 2015 Dodge Journey worried my airbag may deploy as I'm driving.

- Ocala, FL, USA

Read the next 20 complaints »