10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
38,350 miles

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« Read the previous 20 complaints

problem #5

Jan 102017

Journey

  • 54,500 miles
I am not sure if this warrants a complaint but when I wreaked my vehicle my airbags did not deploy. I was traveling about 50mph on a main road it was night time and had started to rain and I hit a cow that was standing in the middle of the road. There was about $8000 dollars worth of damage to my vehicle. I am just curious as to why airbags didn't deploy. Should they have?

- Clayton, GA, USA

problem #4

Jun 062016

Journey

  • 25,000 miles
Hit a cow on a county road at approx. 55 mph after coming around a curve. No time for any evasive maneuvers. Vehicle went airborne and landed approx. 40 feet from initial impact. Air bags did not deploy. Driver's chest impacted the steering wheel causing hairline fractures to the sternum and a dislocation of the left shoulder and severe bruising of the stomach and hips where the seatbelt was. Driver was airlifted due to injuries. Driver's service dog's seat belt disengaged and was thrown to the back of the vehicle and suffered minor internal injuries and was taken for treatment

- Pipe Creek, TX, USA

problem #3

Apr 162016

Journey

  • 1,800 miles
I was recently involved in automotive collision front end damage. My car frame was bent and transmission was leaking. Everyone that has B=seen my car belives that the airt bags should have deployed but didnt. I have brusicing on myarm due to hitting the steering wheel hard. Please be careful whe purchasing car. Check for recalls!!!

- Las Vegas, NV, USA

problem #2

Jan 152016

Journey

  • 18,000 miles
The contact owns a 2015 Dodge Journey. While driving 70 mph, the contact attempted to apply the brakes; however, they failed to stop the vehicle. The vehicle struck a dog. There were no warning lights illuminated. The air bags did not deploy. A police report was not filed. The driver, passenger, and children located in the rear of the vehicle sustained whiplash. Medical attention was not required. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 18,000.

- Groesbeck, TX, USA

problem #1

Oct 012015

Journey

  • 3,000 miles
The contact owns a 2015 Dodge Journey. While at a stop, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the preceding vehicle. The contact stated that the air bags did not deploy. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was damaged and towed away by the insurance company. The failure mileage was 3,000. Updated 02/26/16; vehicle was totaled out non-repairable per insurance state farm updated 4/16/08

- Coon Rapids, MN, USA