5.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,213 miles

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« Read the previous 20 complaints

problem #13

Feb 062018

Journey

  • miles
I have had to bring my Dodge in to the dealer at least 7 times since I got it brand new. I had steering issues, brake issues, the passenger back door would not close. Now the car will "stall" at times when car is in motion and I go to accelerate. I have not brought the car in for this issue yet.

- Wyoming, MI, USA

problem #12

Oct 032018

Journey

  • 0 miles
Door locks will not stay lock doors will unlock when wet when you wash car you get water on doors car lock and unlock uncontrollably and in car wash and when it rains doors unlock them self's, dealer can not fix problem went there 6 times.

- Colorado Springs, CO, USA

problem #11

Jun 012019

Journey

  • 20 miles
The contact owns a 2018 Dodge Journey. The contact stated that the electrical system failed to operate or would operate on its own. The contact stated that the headlights and tail lights would sometimes illuminate on their own. The contact also stated that certain unknown warning indicators would illuminate randomly while driving and then turn off. The contact drove to jt's Chrysler Dodge Jeep Ram Fiat (4838 sunset blvd, lexington, SC 29072, 803-220-3725) on several occasions, but it was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 20.

- Newberry, SC, USA

problem #10

Feb 012019

Journey

  • 20,000 miles
The contact owns a 2018 Dodge Journey. The contact stated that the vehicle had electrical failures. While driving at night, the instrument panel lighting malfunctioned. Lone star Chrysler Dodge Jeep Ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) did not assist with bringing the vehicle in for diagnostic testing even though there was a warranty on the vehicle. Also, the dealer refused to provide a rental vehicle even though it was stated in the warranty. The manufacturer only asked the contact to leave the vehicle at the dealer and offered no assistance with a rental vehicle. The dealer refused to provide the contact with an email address to send the manufacturer videos of the failures. The failure mileage was 20,000. The VIN was unknown.

- San Antonio, TX, USA

problem #9

Jun 012019

Journey

  • 14,000 miles
The vehicles manual and digital speedometer will occasionally stop being in sync with each other making acceleration minimal...my vehicle only has 14K miles on

- Dayton, TX, USA

problem #8

Jun 032019

Journey

  • 30,470 miles
James town outside center tx on hwy 7 going 60-65 just had my car serviced 6/3/19 transmission runs light comes on runs hot car starts jerking and decrease then increase in speed traction control is also on I stop at the first store I see turn off the car wouldn't crank for two days 6/5/19 at 11:45-50 it starts I struggle to get it to joaquin Texas where I live it jerked, increased and decreased in speed, the brake pedal was hard when cranking and touchy while driving also the transmission light and traction control was

- Joaquin, TX, USA

problem #7

Mar 252019

Journey

  • 50,119 miles
When I went to dealership I knew I want a truck with 3rd row, I test drove the Journey I picked out of what was offered when I test drove the first truck, it refused to shift from 1st to 2nd gear so we went back and drove the one I purchased. Well I got it home and drove for a few days and noticed when I would take it out of park it would, ake a loud thump noise only sometimes like I am sitting on a hill. I took it back they heard the noise said they could fix it but service said that was normal, which I strongly disagreed but my deal was funded and nothing they would do. So another month or so later I notice my gas to empty was jumping drastically I figured bad gas so I drove it out and tried again and again. Finally had it because going from 60 to 30 in 2 miles is major that same week I used my cruise control for maybe the 3rd time since I had the vehicle and it would not keep a steady speed I went up 5 mph faster than I set it and then dropped it did this until I cancelled the cruise. I immediately made an appointment with the dealer they have had it a week and no word from them yet. Meanwhile I have researched and see the same issues I am having lead to more issues like the brakes not stopping the vehicle and I travel 100 miles back and forth to work and have small children that is a very uneasy feeling. The other issues like the radio freezing inbetween changing from blue-tooth to radio so I have to drive that entire hour trip to work without any music unless I stop and restart the car. Also when I get off the highway a lot of times the sensor for the speed and radio finally kicks in and the radio plays extremely loud like I am still on the highway and the entire ride the radio would not turn up pass the low volume.

- Rocky Mount, NC, USA

problem #6

Nov 202018

Journey

  • 22,000 miles
The contact owns a 2018 Dodge Journey. While driving 35 mph, the check engine warning indicator illuminated. The contact called all star Dodge Chrysler Jeep Ram (located at 11503 St charles rock rd, bridgeton, mo 63044) where it was diagnosed that the ambient air temperature sensor failed. The contact stated that the check engine indicator turned off the next day. The contact then called the dealer and was advised not to bring the vehicle in for repairs because the sensor system reset itself but if the check engine warning light re-illuminated to bring the vehicle back in for repairs. On another occasion, the contact also stated that the vehicle failed to start while attempting to drive. The vehicle was towed back to the same dealer where it was diagnosed that the ground wire from the battery to the vehicle was not connected appropriately. A new battery was installed to repair the vehicle. The manufacturer was not contacted. The approximate failure mileage was 22,000.

- St Louis, MO, USA

problem #5

Jan 012019

Journey

  • 1,000 miles
The radio in this vehicle often will make a sudden loud noise mid-music and then shut down the system entirely for about a minute. It then starts back up as normal. This happens unpredictably about once a week since I purchased the vehicle around November.

- Canton, OH, USA

problem #4

Mar 052019

Journey

  • 8,000 miles
My car started off with the engine light coming on and then soon after, as I slowed down and turned, my engine shut off, I lost all power steering, and the battery remained on. This has happened since many times and is completely random. (doesn't matter if I just started the car, I've been driving for 20 minutes, warm weather / cold weather, it just happens when it happens.) more recently, the tcs (traction control system) will turn on randomly. (I have footage of the road being 100% clear while this is on in my car.) it will not shut off once it turns on. It makes it so I can't speed up hardly at all which of course hasn't had the best outcomes on the highway. And along with that, if I'm driving and take my foot off the gas, the sputters quickly for a moment and jerks the car down as if the brakes lock for a moment. Lastly, the car recently made clicking noises and I'm having trouble with the gas filling up. (it says it's full when it's clearly not) I've taken my vehicle in before and they said they couldn't find anything wrong. I had to cancel a recent appointment due to the flooding in Iowa but I'm afraid there is something far worse that they wont be able to fix, like last time. I'm sure this is a great vehicle, but I got a lemon for sure. There's currently 8,155 miles on the vehicle and I bought it new as of 10/01/2018. Clearly something is very wrong with the vehicle.

- Liscomb, IA, USA

problem #3

Jan 012019

Journey

  • 2,500 miles
The passenger side seat belt want lock, one week after we bought it the driver side. Back door will come open goin down the road.the dash started cracking 1 week after we bought it 9 days after we bought windsheild started cracking on driver side

- Boaz, AL, USA

problem #2

Nov 232018

Journey

  • 30 miles
When in reverse on a upward slant or street or a hill the car will go go foward as if driving in drive position until you step on brake very heavily and quickly press hard flooring the gas pedal and excelliarator fast. When pressing brake on a hill and on flat surface if U dont keep full pressure on brake car will roll back

- Rex, GA, USA

problem #1

Jun 152018

Journey

  • miles
After PCM and ECM recall repair, bluetooth system would not connect, check engine light on, touch screen radio malfunctioning while driving, eco color driveing tracker nolonger worked, the electronic gas miles was incorrect (exp: After puting gas in miles showed 115 until empty, drive 7 miles the car would show 70 miles to empty) both would malfunction while driving highway and city. Vehicle would now shake when idling and was hesitate to start. Vehicle has been at dealership repair shop for 7 days for second repair.

- Rogers, AR, USA