The steering has excessive play, and feels uncontrolable.I took it in to the dealer & they said there was nothing wrong. I then drove it for a short time & felt there was still a problem. I took it in again, & they replaced the steering gear box. Upon picking up the truck, I found it to be no better than it was prior to the gear box replacement. I contacted the dealer the next day, & they came to my residence & picked up the truck. The service manager told me that they checked it out, & it was ok. He also stated that he called the Chrysler "star" line for tech support, & they advised him that all the trucks handled this way. I was not satisfied with that reply, & contacted Chrysler's customer service dept on 4-12-99 & filed a complaint( # 5680042). I did not get any response after 2 weeks, and I again called Chrysler on 4-26-99. At that time arrangements were made to have the district service rep look at the truck. On 5-5-99 the district service rep(reggie sanders ) drove my truck & advised me that it handled "normal" for that vehicle. I find this unacceptable, and feel that the handling of this vehicle is unsafe, & could cause loss of control. This truck was purchased for the purpose of towing a trailer, (it has a factory installed tow package) and I feel I can not safley do this.this condition is present with & without a trailer. At this point I am contacting you for help with this matter.

- West Seneca, NY, USA

Truck is a death trap changes lanes of traffic while holding steering straight unable to control on wet pavement

- Edna, TX, USA

Steering loose, many items have been replaced, in arbitration now.

- Tulsa, OK, USA

No summary listed for this vehicle.

- Forest City, PA, USA

The gear box also went out on my dad's 1998 Dodge Ram quad cab

- Toccoa, GA, USA