Technical Service Bulletins (TSBs) for the 2002 Ram Van 3500 are official communications between Dodge & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

STEERING:COLUMN

• TSB #10023

  Date Announced:

  OCT 01, 2002

  NHTSA ID:

  #10009241

  STEERING COLUMN SERVICE. INFORMATION. SERVICE INFORMATION TUNEUPS. *TT Read More »

• TSB #10023

  Date Announced:

  OCT 01, 2002

  NHTSA ID:

  #10009241

  STEERING COLUMN SERVICE. INFORMATION. SERVICE INFORMATION TUNEUPS. *TT Read More »

STEERING:HYDRAULIC POWER ASSIST SYSTEM

• TSB #0703

  Date Announced:

  JUL 01, 2003

  NHTSA ID:

  #10003809

  PROCEDURE FOR REMOVAL OF THE POWER STEERING PULLEY. *TT Read More »

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

• TSB #1900701

  Date Announced:

  AUG 03, 2001

  NHTSA ID:

  #623172

  INFORMATION ON NEW POWER STEERING FLUID.*SLC Read More »

SUSPENSION

• TSB #10182004

  Date Announced:

  OCT 18, 2004

  NHTSA ID:

  #10013994

  STABILIZER BAR LINK NUT TORQUE SPECS CHANGED. *EH Read More »

SUSPENSION:REAR

• TSB #06003

  Date Announced:

  MAY 02, 2006

  NHTSA ID:

  #10020139

  REAR SUSPENSION VIBRATION WHILE DRIVING AT HIGHWAY SPEEDS. *TT Read More »

SERVICE BRAKES, HYDRAULIC:FLUID

• TSB #0500601

  Date Announced:

  OCT 19, 2001

  NHTSA ID:

  #631623

  SUBJECT REGARDING DISCOLORED BRAKE FLUID. *TT Read More »

SERVICE BRAKES, AIR:DISC:ROTOR

• TSB #10182004

  Date Announced:

  OCT 18, 2004

  NHTSA ID:

  #10013996

  MINIMUN REAR ROTOR THICKNESS. *EH Read More »

ENGINE AND ENGINE COOLING

• TSB #05002

  Date Announced:

  APR 28, 2005

  NHTSA ID:

  #10015075

  NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT Read More »

• TSB #1803002

  Date Announced:

  OCT 14, 2002

  NHTSA ID:

  #10006146

  ENGINE UNDERSHOOTS IDLE WHEN THE VEHICLE IS STOPPED, IN GEAR.*MR Read More »

ENGINE AND ENGINE COOLING:ENGINE

• TSB #1803003A

  Date Announced:

  AUG 20, 2004

  NHTSA ID:

  #10004538

  GENERIC CUMMINS ENGINE CONTROL MODULE (PCM) PROCEDURE. *TT THIS BULLETIN REPLACED 18-030-03. *TT THIS BULLETIN REPLACED 18-030-03A DATED 10/17/03. TO ALSO INCLUDE 2005 RAM TRUCK. *TT Read More »

• TSB #0900904

  Date Announced:

  MAR 16, 2004

  NHTSA ID:

  #10006453

  VACUUM PUMP SERVICE. *TT Read More »

• TSB #1803603

  Date Announced:

  OCT 10, 2003

  NHTSA ID:

  #10004540

  ENGINE IDLE FLUCTUATION. *TT Read More »

• TSB #1803003

  Date Announced:

  AUG 29, 2003

  NHTSA ID:

  #10003544

  GENERIC CUMMINS ENGINE CONTROL MODULE (PCM) PROCEDURE. *TT Read More »

• TSB #0900802

  Date Announced:

  OCT 21, 2002

  NHTSA ID:

  #10000308

  ENGINE KNOCK OR RATTLE SOUND WHEN CLIMBING A LONG GRADE AND TOWING A HEAVY TRAILER. *TT Read More »

• TSB #02007

  Date Announced:

  APR 24, 2002

  NHTSA ID:

  #633964

  SUBJECT REGARDING 4.7L CRANKSHAFT TO BEDPLATE INTERFERENCE. *SLC Read More »

• TSB #02003A

  Date Announced:

  MAR 04, 2002

  NHTSA ID:

  #634138

  SUBJECT REGARDING CRANKSHAFT POSITION SENSOR SIGNAL, VEHICLES EQUIPPED WITH THE 3.7 L ENGINE, ALSO REFER TO 02003. *SLC Read More »

• TSB #0900601

  Date Announced:

  AUG 24, 2001

  NHTSA ID:

  #623130

  VEHICLES MAY EXPERIENCE OIL PAN GASKET LEAKS.*SLC Read More »

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

• TSB #0900602

  Date Announced:

  AUG 12, 2002

  NHTSA ID:

  #635682

  CUSTOMER MAY COMPLAIN OF LOW COOLANT, COOLANT SMELL, WHITE SMOKE, MISFIRES, MALFUNCTION INDICATOR LAMP ON AND A CRACKED OR BROKEN SPARK PLUG. *TT Read More »

• TSB #02006

  Date Announced:

  APR 16, 2002

  NHTSA ID:

  #633961

  SUBJECT REGARDING LEFT AND RIGHT CAM SPROCKET BOLTS NOT TORQUED TO CORRECT SPECIFICATION. *SLC Read More »

• TSB #0900202

  Date Announced:

  MAR 11, 2002

  NHTSA ID:

  #633990

  SUBJECT REGARDING CRANKCASE BREATHER OVERFLOW. *SLC Read More »

• TSB #1801901

  Date Announced:

  SEP 03, 2001

  NHTSA ID:

  #623143

  SOME VEHICLES MAY EXPERIENCE COLD IDLE ENGINE WARMING *SLC Read More »

• TSB #1801401

  Date Announced:

  JUL 09, 2001

  NHTSA ID:

  #621892

  SUBJECT REGARDING PERFORMANCE ENHANCEMENTS, HARD STARTING AND / OR IDLE SPEED FLUCTUATIONS FOR SEVERE COLD WEATHER ENVIRONMENTS. *TT Read More »

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

• TSB #2500106

  Date Announced:

  FEB 01, 2006

  NHTSA ID:

  #10019529

  POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM FREEZES IN EXTREME COLD AMBIENT TEMPERATURES. *TT Read More »

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

• TSB #2500108

  Date Announced:

  JAN 08, 2008

  NHTSA ID:

  #10024083

  POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM FREEZES IN EXTREME COLD AMBIENT TEMPERATURES -- INVOLVES INSTALLING REVISED PCV SYSTEM COMPONENTS. *NJ Read More »

FUEL SYSTEM, GASOLINE

• TSB #1400202A

  Date Announced:

  JUL 22, 2002

  NHTSA ID:

  #635732

  INFORMATION ON TAMPERING WITH VP44 FUEL PUMP ON CUMMINS DIESEL ENGINE. *TT Read More »

• TSB #1400202

  Date Announced:

  JUL 01, 2002

  NHTSA ID:

  #635734

  INFORMATION ON TAMPERING WITH VP44 FUEL PUMP ON CUMMINS DIESEL ENGINES. *TT Read More »

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

• TSB #1400102A

  Date Announced:

  OCT 07, 2002

  NHTSA ID:

  #10000310

  FUEL CAP DIFFICULT TO REMOVE. *TT Read More »

• TSB #1400102A

  Date Announced:

  OCT 07, 2002

  NHTSA ID:

  #10000310

  FUEL CAP DIFFICULT TO REMOVE. *TT Read More »

• TSB #1400102

  Date Announced:

  MAY 06, 2002

  NHTSA ID:

  #634090

  SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC Read More »

• TSB #1400102

  Date Announced:

  MAY 06, 2002

  NHTSA ID:

  #634090

  SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC Read More »

POWER TRAIN

• TSB #0300202

  Date Announced:

  JUL 01, 2002

  NHTSA ID:

  #635730

  INFORMATION ON THE USE OF SYNTHETIC REAR AXLE LUBRICANT. *TT Read More »

• TSB #02008

  Date Announced:

  MAY 09, 2002

  NHTSA ID:

  #633987

  SUBJECT REGARDING TRUCKS THAT WERE BUILT WITH INCORRECT STEERING GEARS. *SLC Read More »

• TSB #01024

  Date Announced:

  OCT 30, 2001

  NHTSA ID:

  #628200

  SUBJECT REGARDING REPORTS OF INOPERATIVE TACHOMETER. *TT Read More »

POWER TRAIN:AUTOMATIC TRANSMISSION

• TSB #0803006

  Date Announced:

  AUG 25, 2006

  NHTSA ID:

  #10021239

  POWERTRAIN CONTROL MODULE INITIALIZATION. *KB Read More »

• TSB #2100202

  Date Announced:

  JUL 08, 2002

  NHTSA ID:

  #635721

  SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT Read More »

• TSB #2100202

  Date Announced:

  JUL 08, 2002

  NHTSA ID:

  #635721

  SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT Read More »

• TSB #2100601

  Date Announced:

  MAR 16, 2001

  NHTSA ID:

  #621898

  AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ Read More »

• TSB #2100601

  Date Announced:

  MAR 16, 2001

  NHTSA ID:

  #621898

  AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ Read More »

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

• TSB #0801505

  Date Announced:

  MAR 02, 2005

  NHTSA ID:

  #10013731

  POWERTRAIN CONTROL MODULE INITIALIZATION. *SC Read More »

POWER TRAIN:AXLE ASSEMBLY

• TSB #0300102

  Date Announced:

  FEB 11, 2002

  NHTSA ID:

  #632203

  THE FRONT AXLE DISCONNET SYSTEM. *TT Read More »

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

• TSB #10182004

  Date Announced:

  OCT 18, 2004

  NHTSA ID:

  #10013996

  MINIMUN REAR ROTOR THICKNESS. *EH Read More »

ELECTRICAL SYSTEM

• TSB #0802303

  Date Announced:

  JUL 08, 2003

  NHTSA ID:

  #10003414

  INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TT Read More »

• TSB #0802303

  Date Announced:

  JUL 08, 2003

  NHTSA ID:

  #10003414

  INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TT Read More »

• TSB #0800403

  Date Announced:

  MAR 14, 2003

  NHTSA ID:

  #10002292

  ELECTRO MECHANICAL INSTRUMENT CLUSTER - ERRONEOUS INDICATOR LAMPS. *TT Read More »

• TSB #30800203

  Date Announced:

  JAN 31, 2003

  NHTSA ID:

  #10000903

  CONDENSER FAN INOPERATIVE DUE TO OPEN FUSE. *TT Read More »

• TSB #0800702

  Date Announced:

  MAR 25, 2002

  NHTSA ID:

  #634087

  SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC Read More »

• TSB #0800702

  Date Announced:

  MAR 25, 2002

  NHTSA ID:

  #634087

  SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC Read More »

• TSB #0801701

  Date Announced:

  SEP 21, 2001

  NHTSA ID:

  #625620

  SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR. *TT Read More »

• TSB #0801001

  Date Announced:

  MAY 25, 2001

  NHTSA ID:

  #620059

  SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT Read More »

VISIBILITY:GLASS, SIDE/REAR

• TSB #2303602

  Date Announced:

  AUG 12, 2002

  NHTSA ID:

  #635693

  A CONDITION MAY EXIST WHERE WATER LEAKS FROM THE REAR WINDOW (BACK LIGHT). *TT Read More »

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

• TSB #2301502

  Date Announced:

  APR 01, 2002

  NHTSA ID:

  #633497

  SUBJECT REGARDING THE OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC Read More »

• TSB #2301502

  Date Announced:

  APR 01, 2002

  NHTSA ID:

  #633497

  SUBJECT REGARDING THE OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC Read More »

• TSB #2301502

  Date Announced:

  APR 01, 2002

  NHTSA ID:

  #634077

  SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC Read More »

• TSB #2301502

  Date Announced:

  APR 01, 2002

  NHTSA ID:

  #634077

  SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC Read More »

• TSB #2302701

  Date Announced:

  SEP 21, 2001

  NHTSA ID:

  #625650

  SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT Read More »

• TSB #2302701

  Date Announced:

  SEP 21, 2001

  NHTSA ID:

  #625650

  SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT Read More »

SEAT BELTS

• TSB #0703

  Date Announced:

  JUL 01, 2003

  NHTSA ID:

  #10003805

  PROCEDURES FOR SERVICING THE SEAT BELT LATCH PLATE CINCH BAR. *TT Read More »

• TSB #0703

  Date Announced:

  JUL 01, 2003

  NHTSA ID:

  #10003805

  PROCEDURES FOR SERVICING THE SEAT BELT LATCH PLATE CINCH BAR. *TT Read More »

• TSB #0801003

  Date Announced:

  APR 25, 2003

  NHTSA ID:

  #10001520

  SEAT BELT CINCH BAR SERVICE FOR VARIOUS MODELS INCLUDING 2004 MODELS. *TT Read More »

STRUCTURE:BODY

• TSB #2300602A

  Date Announced:

  AUG 12, 2002

  NHTSA ID:

  #635690

  A CONDITION MAY EXIST WHERE WATER LEAKS AT THE GRAB HANDLE. *TT Read More »

• TSB #2303502

  Date Announced:

  AUG 12, 2002

  NHTSA ID:

  #635691

  INFORMATION ON ADDITIONAL PLASTIC RETAINERS TO SECURE THE GRILLE GUARD PLASTIC COVER TO THE VERTICAL BAR. *TT Read More »

• TSB #2302101

  Date Announced:

  AUG 17, 2001

  NHTSA ID:

  #623224

  INFORMATION REGARDING BODY FITS. *SLC Read More »

STRUCTURE:BODY:HOOD

• TSB #2300202

  Date Announced:

  JAN 21, 2001

  NHTSA ID:

  #629161

  SUBJECT REGARDING HOOD DISTORTION/ LOW SPOTS. *TT Read More »

TIRES

• TSB #2200303

  Date Announced:

  JUN 27, 2003

  NHTSA ID:

  #10002047

  VIBRATION AT HIGHWAY SPEEDS. *TT Read More »

SEATS:FRONT ASSEMBLY:POWER ADJUST

• TSB #2303301

  Date Announced:

  NOV 30, 2001

  NHTSA ID:

  #628296

  CUSTOMERS MAY NOTICE A SLIGHT ROCKING OR CHUCKING MOVEMENT IN THE SEAT TRACK WHEN THE CUSTOMER ACCELERATES THE VEHICLE OR APPLIES THE BRAKES. *TT Read More »

EQUIPMENT

• TSB #1801201

  Date Announced:

  MAY 25, 2001

  NHTSA ID:

  #620066

  SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. Read More »

• TSB #1801201

  Date Announced:

  MAY 25, 2001

  NHTSA ID:

  #620066

  SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. Read More »

EQUIPMENT:ELECTRICAL

• TSB #10023

  Date Announced:

  OCT 01, 2002

  NHTSA ID:

  #10009238

  CORRECT FUSE NUMBER AND CAPACITY FOR THE 2002 INSTRUMENT CLUSTER. SERVICE INFORMATION TUNEUPS. *TT Read More »

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

• TSB #0802302

  Date Announced:

  OCT 18, 2002

  NHTSA ID:

  #10000321

  WEAK AM RADIO RECEPTION. *TT Read More »

• TSB #0801601

  Date Announced:

  AUG 03, 2001

  NHTSA ID:

  #623312

  INFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR. *SLC Read More »

• TSB #0801601

  Date Announced:

  AUG 03, 2001

  NHTSA ID:

  #623312

  INFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR. *SLC Read More »

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

• TSB #10182004

  Date Announced:

  OCT 18, 2004

  NHTSA ID:

  #10013993

  MAINTENANCE SCHEDULE INFORMATION. *EH Read More »

EQUIPMENT:APPLIANCE:AIR CONDITIONER

• TSB #2401305

  Date Announced:

  AUG 04, 2005

  NHTSA ID:

  #10016603

  AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT Read More »

UNKNOWN OR OTHER

• TSB #2301307

  Date Announced:

  APR 13, 2007

  NHTSA ID:

  #10021687

  TRAILER TOWING MIRROR - NEW MIRROR GLASS LOCKING TAB - NEW REMOVAL PROCEDURE. *KB Read More »

• TSB #1801902A

  Date Announced:

  SEP 04, 2002

  NHTSA ID:

  #634112

  REVISION OF FLASH PROCESS FOR NEW ENGINE CONTROL MODULE (ECM) FROM CUMMINS. *SLC THIS BULLETIN SUPERSEDES BULLETIN 18-019-02 DATED JUNE 17, 2002. *TT Read More »

• TSB #1802002

  Date Announced:

  JUN 24, 2002

  NHTSA ID:

  #634272

  FLASH PROGRAMMING FAILURE RECOVERY. *SLC Read More »

• TSB #1802002

  Date Announced:

  JUN 24, 2002

  NHTSA ID:

  #634272

  FLASH PROGRAMMING FAILURE RECOVERY. *SLC Read More »

• TSB #0200302

  Date Announced:

  JUN 17, 2002

  NHTSA ID:

  #633485

  SUBJECT REGARDING A TOE IN SPECIFICATION CHANGE. *SLC Read More »

• TSB #2200102

  Date Announced:

  MAR 11, 2002

  NHTSA ID:

  #634082

  CHROME WHEEL CARE. *SLC Read More »

• TSB #2200102

  Date Announced:

  MAR 11, 2002

  NHTSA ID:

  #634082

  CHROME WHEEL CARE. *SLC Read More »

• TSB #2300602

  Date Announced:

  JAN 28, 2002

  NHTSA ID:

  #629150

  CONCERNS WITH WATER LEAK AT GRAB HANDLE. *TT Read More »

• TSB #1800202

  Date Announced:

  JAN 21, 2002

  NHTSA ID:

  #629144

  ONWERS OF CERTAIN VEHICLES EQUIPPED WITH 9.25 AXLE MAY COMPLAIN THAT VEHICLE SPEED IS INACCURATE. *TT Read More »

• TSB #1802901

  Date Announced:

  DEC 28, 2001

  NHTSA ID:

  #629157

  SOME VEHICLES MAY EXHIBIT A CONDITION WHERE IN THE OIL PRESSURE GAUGE INTERMITTENTLY DROPS TO ZERO. *TT Read More »

• TSB #01025

  Date Announced:

  NOV 07, 2001

  NHTSA ID:

  #628203

  SOME VEHICLES EQUIPPED WITH 4.7L OR 5.9L ENGINES MAY EXHIBIT A CONDITION IN WHICH THE OIL PRESSURE GAUGE MAY INTERMITTENTLY DROP TO ZERO. *TT Read More »

• TSB #4850306

  Date Announced:

  OCT 30, 2001

  NHTSA ID:

  #631756

  INFORMATION ON RKE TRANSMITTER PROGRAMMING. *SLC Read More »

• TSB #4850306

  Date Announced:

  OCT 30, 2001

  NHTSA ID:

  #631783

  INFORMATION ON TRAILER TOW WIRING. *SLC Read More »