10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 52,181 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving on the highway suddenly there was a pop and then a banging noise. Consumer immediately pulled off the highway, lifted the hood, and saw flames coming from the engine compartment. Consumer extinguished the fire with a gallon of water. Vehicle was towed to a mechanic, who determined that engine rod bearing dropped, and blew a hole in the side of the engine block, the size of a man's fist. An oil change was done on the car a week prior to the failure.
- Perry, IA, USA
Six months ago, we purchased a used 2001 Dodge Stratus with a 2.7 engine and loved it - - - until the engine failed at 80,000 miles! we were driving down a rural highway in freezing temperatures when the engine suddenly died and would not restart. We were an hour from home and had to have the vehicle towed back to our hometown. He Dodge service department in our area seemed to know that it would need a new engine before ever looking at it! (they also tried to say that lack of oil changes caused the problem.) after hearing that Dodge no longer offers the extended warranty on the 2.7 engine and that they "upgraded" the timing chain in rebuilt engines, we knew there was a problem. We contacted the Dodge-Chrysler customer service department and after being treated very poorly, we were told that there were no recalls on this engine. It just isn't fair to the unsuspecting consumer that Dodge-Chrysler isn't taking responsibility for this problem. The engine replacement cost us $3,605. However, we replaced the engine with a used 2001 sebring because a rebuilt one was twice as much. Which means the potential for the same problem still exists!
- Olney, IL, USA
Engine failure 10/02 @ 22,816 miles. Foster motors (daimler/Chrysler dealer) claimed owner neglect. Second engine failure 5 miles from dealership after used engine installed. Third engine now at 39K may fail as goss Dodge said that there might be a head gasket problem. Car is no longer on warranty. But that doesn't matter anyways, because they didn't cover it when it was under warranty. Catalytic converter went in first month of owning car. Not to mention other little things. The service manager even said that if we were thinking of trading it now would be a good time before the head gasket went.
- New Haven, VT, USA
While driving at highway speeds vehicle stalled.
- Cincinnati, OH, USA
2001 Stratus 2.7 liter V-6 engine. Driving down the road, car cuts off. Start car up again and there is a knocking noise. Take it to the Dodge dealership, they say that I need a new engine. Call about my warranty, they say that all oil change receipts have to be given to them for the past 15 months. Now keep in mind car was purchased brand new. They say that it will not be covered unless those documents are given to them. But looking at some of the other complaints documentation of proper maintenance will not make them cover the cost. And according to some of the problems reported with these cars, there are a lot of the so called oil sludge build-up that is found that has caused the engine to shut down. They say that they will not cover this 6,000.00+ bill and I am not either.
- Statesville, NC, USA
I have a 2001 Dodge Stratus with a 2.7 magnum engine. We have been told by the local Dodge dealership that the rod bearings are bad. We had purchased the extended warranty when we purchased the car which covers all engine components. The dealership told us that this is not covered under warranty as oil changes were not done every three thousand miles. However, the maintenance schedule in the owners guide states that oil changes are only required every seven thousand five hundred miles. This problem can only be fixed by a new engine, which is $7,000.
- Rutherford College, NC, USA
I am not sure if this site pertains to this type of complaint. I had my car towed to zeiser Dodge on 04-19-03 with a loud knocking noise. On 04-21-2003 they called to tell me they were not going to fix it due to oil sludge and that the car had not had proper oil changes. I provided all oil change receipts and they are still refusing to fix the vehicle. Its still under the 36,000 mile-3 yr warranty. I have done research and have found that the 2.7 liter in these cars are faulty for oil sludge. I feel my car should be repaired.
- St.Charles, MO, USA
- Laurel, MD, USA