Affected Component: EQUIPMENT

Date Published

JUL 01, 2016

NHTSA TSB #

10091229

TSB Document

• Sorry, the NHTSA has not posted this TSB document yet.

You can still get the detailed info from Ford for this TSB. Call your local Ford dealer's service department & ask for a copy of TSB# SSM 45916.

Summary

SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NOT RECOMMENDED AT THIS TIME. ENGINEERING IS CURRENTLY INVESTIGATING. IN THE INTERIM, THE FOLLOWING STEPS WILL RESET THE SYSTEM. POSITION THE VEHICLE OUTDOORS IN OPEN SKY. DISCONNECT THE BATTERY FOR 5 MINUTES. RECONNECT THE BATTERY AND START THE VEHICLE. SELECT SIRIUS TRAVEL LINK THEN FUEL PRICES. FUEL PRICE INFORMATION MAY NOT DISPLAY FOR UP TO 15 MINUTES WHILE THE SYSTEM IS UPDATING. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.