10.0

really awful
Crashes / Fires:
0 / 20
Injuries / Deaths:
0 / 0
Average Mileage:
23,680 miles

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« Read the previous 20 complaints

problem #9

Jul 271999

Contour

  • miles
Protective coating on wire harness is flaking off onto engine compartment. This causes bear wires to be touching. A hazard defect that could cause an electrical fire.

- Clearwater, FL, USA

problem #8

May 171999

Contour

  • miles
Check engine light came on. Vehicle was at dealership 5-17-99 not fixed until 5-21-99. Replaced module. Engine light came on again on 6-11-99 and presented car to the sarasota Ford dealership. Car was purchased from this dealership with an extended warranty called phoenix american insurance group. Dealership states vehicle is unsafe to drive and they will contact phoenix american for authorization. Phoenix american requested the Ford company share in this expense. The Ford company has denied this request. Neither the Ford company nor phoenix american will now cover the total rewiring of the vehicle. Phoenix american will only cover "one" wire to be replaced. Sarasota Ford states all wiring must be replaced as it is dangerous to drive and the cost is $6,000. All repairs to this vehicle have always been completed by sarasota. I feel that no car with less than 37,000 miles should have to have total rewiring. I purchased an insurance policy to cover my expenses for repairs through sarasota Ford. Neither company has returned numerous calls and I have been without my vehicle for over 40 days as it is still at sarasota Ford for they told me it was not safe to drive. Please assist as this electrical problem could cause a fire and personal harm.

- Sarasota, FL, USA

problem #7

Jun 011999

(reported on)

Contour

  • miles
Engine caught fire after driving 2mi and turning engine off. The car engine then started up autmatically and began into other cars while on fire with out keys in the ignition. The car had no previous electrical problems and was not running hot.

- Frederick, MD, USA

problem #6

Nov 181998

Contour

  • miles
They don't know why my engine cuts out. I believe problem is left over from all the work they did on ABS and cat. Converter changeover. They will not warranty car now that factory warranty expired. Refused to install "flight recorder" to troubleshoot. Dealer refused to offer extended warranty at no charge since they are the cause of the problems. Dealer replaced entire LH wiring harness when repairing ABS, left many "loose ends" all over the car.

- Houston, TX, USA

problem #5

May 211999

Contour

  • Automatic transmission
  • miles
The ABS braking system malfunctioned, causing extended stopping distance which may cause a crash, and ABS light kept coming on. Also, dealer had to replace wiring harness. It is common problem.

- Midland, TX, USA

problem #4

Oct 261998

Contour

  • miles
Vehicle was having problem with the battery. Also, the wire that is attached to the hood release came apart. Contacted dealer for repair, to replace hood cable.

- West Pittston, PA, USA

problem #3

Sep 041998

(reported on)

Contour

  • miles
Defective wiring harness.

- Unknown, UN, USA

problem #2

Jul 211998

Contour

  • miles
Wiring harness from back of altinator to back of engine burned.

- Naugatuck, CT, USA

problem #1

Dec 111996

(reported on)

Contour

  • miles
An electrical short in the wiring harness, caused the vehicle to catch on fire in the cooling system under the hood.

- Antioch, TN, USA