10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #13

Aug 261999

Contour

  • miles
When turning the air conditioner on, smoke came from the fan switch. There could have been a fire if driver hadn't been so quick to turn off the switch. Dealer will be notifed about the problem.

- Los Vegas, NV, USA

problem #12

Feb 281999

Contour

  • miles
All the all the lights are working intermittently. Also, when using the A/C unit consumer has to put the A/C on high in order to use the system.

- St Louis, MO, USA

problem #11

Jul 261999

Contour

  • miles
Air conditioner/andy panel air blows out of defrost.

- Antioch, TN, USA

problem #10

Jul 181999

Contour

  • miles
The air conditioner fan switch was very hot and started to melt the plastic harness and smoke was coming from the switch, which could have resulted a fire if the occupant didn't pull the fuse on the switch.

- Ranchville, NJ, USA

problem #9

Sep 011998

Contour

  • miles
I have had multiple problems w/ my 96 Ford Contour since I bought it 2/23/96. I have had it in for service multiple times, and I get told it's covered under warranty why worry about it. The srv.mngr.at my dealer supposedly talked to a "tony" at Ford & told him to tell me as long as it's covered under warranty I shouldn't complain it is no money out of my pocket. That is unsatisfactory -I believe my car to be a defect in that years line of Contour & I would like something done about these problems. My car runs worse than any used car I have ever owned! all I ever wanted done was to rectify the situation, they could have easily replaced my car with one similiar to that year & model & I would have been happy. I really would like a response to this matter. I am to the point where I will contact a lawyer to seek help dealing with Ford & kennedy Ford, if I can not get a fair & aggreeable outcome to this situation. Thank you.

- Philadelphia, PA, USA

problem #8

Jul 141997

Contour

  • miles
Summer of 1997 cold air from A/C only blows out of defrosters, had it fixed. Summer of 1998 again cold air from A/C only blows out of defrosters, had it fixed. Summer of 1999 again cold air from ac only blows out of defrosters, again I had it fixed.

- Wellington, OH, USA

problem #7

Jun 161999

(reported on)

Contour

  • miles
While driving the heater and air conditioner fan switch overheated and caught fire. The owner was able to put out fire. The vehicle has been repaired by dealership. The connector and fan switch was replaced by the dealership.

- Orangevale, CA, USA

problem #6

May 311999

Contour

  • miles
Compressor and lines broke, will not hold a charge; have been to the shop 4 times in last two months.

- Cove, AR, USA

problem #5

Dec 151998

Contour

  • miles
The worst problem was the wheel falling off while in operation, with no warning. The axil, rotor, and balljoint was replaced. The heating and cooling is all messed up. The fan will only blow on low, it is niether hot nor cold. The tail lights and panel lights do not work. It's not a fuse

- Brandon, MS, USA

problem #4

Nov 041997

(reported on)

Contour

  • miles
Auto air control failed.

- Brea, CA, USA

problem #3

May 151998

(reported on)

Contour

  • miles
Driving on wet surfaces with the air conditioning system on, the vehicle shuts off. The driver receives no indication that vehicle will shut off. The manufacturer has been notified.

- Deltona, FL, USA

problem #2

Jun 011997

Contour

  • miles
Air conditioning has a bad mildew smell.

- Riverview, FL, USA

problem #1

May 011996

Contour

  • Automatic transmission
  • miles
Evaporator and blower failed 3 times.

- Tujunga, CA, USA