10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
67,264 miles

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« Read the previous 20 complaints

problem #35

Dec 122014

Edge

  • miles
On December 12, 2014 Ford mailed a safety recall notice to my attention regarding NHTSA recall 14V-682 regarding corrosion of fuel tank mounting brackets. I was told that this letter was for information only and that I would be contacted when parts were ready for the repair. We are approaching 10 months since the letter was mailed and I am still waiting for Ford to contact me regarding the availability of the needed repair parts. As I live in the northeast and salt is used extensively on the roads during the winter I do not want to go through another winter with this issue be unresolved.

- Warren, PA, USA

problem #34

Oct 292014

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 14V682000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Alex, OK, USA

problem #33

Jul 102015

Edge

  • 100,000 miles
The contact owns a 2008 Ford Edge. When the contact placed fuel into the fuel tank, the vehicle contained a strong abnormal odor of fuel. The failure recurred. The manufacturer was notified of the issue. The contact stated that the VIN was excluded from NHTSA campaign number: 08V301000 (fuel system, gasoline). The approximate failure mileage was 100,000.

- Franklin, VA, USA

problem #32

Dec 012014

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received a notification of NHTSA campaign number: 14V682000 (fuel system, gasoline); however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.

- Harleysville, PA, USA

problem #31

Dec 152014

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 14V682000 (fuel system, gasoline) and stated that the part was not available within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.

- Upper Darby , PA, USA

problem #30

Dec 182014

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 14V682000 (fuel system, gasoline) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Enterprise, AL, USA

problem #29

Dec 012014

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact stated that the recall notice for NHTSA campaign number: 14V682000 (fuel system, gasoline) was received in December of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Scarborough, ME, USA

problem #28

Dec 162014

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received a notification of NHTSA campaign number: 14V682000 (fuel system, gasoline); however, the parts needed for the repair were not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Roselle, IL, USA

problem #27

May 112015

Edge

  • 95,000 miles
When going approximately 40 mph, the engine and/or transmission stutters when attemting to accelerate. This also happens at 50 mph.

- Lowell, IN, USA

problem #26

Dec 232014

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received a notification of NHTSA campaign number: 14V682000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Scotia , NY, USA

problem #25

Mar 242015

Edge

  • 150,000 miles
The contact owns a 2008 Ford Edge. The contact stated that all four doors and hood were corroded. The vehicle was taken to a dealer. The technician diagnosed that the hood needed to be replaced. The vehicle was not repaired. The contact also received notification of NHTSA campaign number: 14V682000 (fuel system, gasoline) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 150,000.

- Caledonia, MI, USA

problem #24

Mar 022015

Edge

  • 80,000 miles
The contact owns a 2008 Ford Edge. The contact stated that when depressing the brake pedal, the pedal sank to the floorboard and made a loud hissing sound. The vehicle was taken to the dealer. The technician stated that the brake booster, fuel line, gasoline storage, and auxiliary tank needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.

- Philiadephia , PA, USA

problem #23

Mar 182015

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 14V682000 (fuel system, gasoline); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Grove Port, OH, USA

problem #22

Mar 122015

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 14V682000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Whitestone , NY, USA

problem #21

Mar 072015

Edge 6-cyl

  • 70,000 miles
The speedometer stopped working, two or three warning light on the instrument panel came on, the car lost all power. I would only go forward with the gas petal pushed to the floor. It's a known issue, found out from youtube many people have had the same exact issue. It's an intermittent issue that happens when the vehicle is on the road creating a hazardous situation for everyone. Here is what is known about this issue. Technical service bulletin 07-3-11 6F50 transaxles built prior to 1/1/2007 - dtc P0715, P0717, P0718, P0720, P0721, P0722 and/or harsh engagement, no upshift, fifth gear only. Some 2007 Edge and mkx vehicles equipped with a 6F50 transaxle with a transaxle build date prior to 1/1/2007, with any output shaft speed (oss) sensor or turbine shaft speed (tss) sensor diagnostic trouble code(s) (dtcs) P0715, P0717, P0718, P0720, P0721, P0722 and/or harsh engagements, no upshift, fifth gear only, could have an intermittent short in the oss or tss sensor. Ford knows about this flaw and common problem and there is a tsb, but no recall. This is the problem that is causing the symptoms in the video.

- Dallas , TX, USA

problem #20

Feb 212015

Edge

  • 99,000 miles
The contact owns a 2008 Ford Edge. The contact stated that the fuel tank leaked a small amount of fuel onto the ground. The vehicle was taken to the dealer who stated that the vehicle was unsafe to drive. There was a recall according to NHTSA campaign number: 14V682000 (fuel system, gasoline); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was notified of the failure. The approximate failure mileage was 99,000.

- New Boston, NH, USA

problem #19

Dec 252014

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received a recall notice for NHTSA campaign number: 14V682000 (fuel system, gasoline) in November of 2014. However, the parts were unavailable at the time to repair the vehicle. The contact stated that a follow-up notice had not been received. The contact stated that the dealer took possession of the vehicle, which was deemed unsafe to drive. The contact had not experienced a failure.

- Rocky Hill, NJ, USA

problem #18

Jan 172015

Edge

  • 99,300 miles
I just been told by koons that I would have to pay 1,300 to fix a throttle issue on my 2008 Ford Edge, which I purchased as a used vehicle labor day special 2014. The car stalls, stops, acceleration is affected. Ford knows the throttles are faulty and instead of recalling, they did a customer satisfaction and agreed to repair affected Edge from 2009-2014. This is bogus I have 2008, which that has this issue. I refuse to pay this and don't have the money to invest in junk. Koons told me because of my hesitation I was investigating in a car that has valued equity & would offer great trade. They knew..they yet put me in another dangerous car. I had accident as well, driving ca lost speed & stalled while crossing over in parking lot.

- Fairfax, VA, USA

problem #17

Nov 222014

Edge

  • 130,000 miles
While preparing to stop at a light, seemed to have lost all power. Speedometer dropped to zero, airbag light came on and odometer was blank with a readout in its place that said something like odo failure also the wrench icon lit up. Shifted to park and the car jumped and jerked and loud grinding noises came from transmission. Was able to creep to a side street. Turned off engine. Waited several minutes, restarted car and the instrument panel returned to normal. Drove home about 3 miles. Took it to shop and they said it was a shaft seal. They replaced it for $182 the part was $12. Got home and it leaks very badly it has leaked about a cup of fluid in 4 hours.(this was parked / not running) I am taking it back to the shop and hoping they can fix it right. I have been driving for over 30 years and never had this kind of problem.

- Evansville, IN, USA

problem #16

Nov 212014

Edge

  • 107,000 miles
The contact owns a 2008 Ford Edge. The contact stated that fuel fumes emitted into the vehicle. After inspecting the vehicle, the contact noticed that fuel was leaking. The vehicle was taken to the dealer. The technician diagnosed that fuel tank needed to be replaced. The vehicle was not repaired. The vehicle was not included in recall NHTSA campaign id number: 08V301000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 107,000.

- Church Road , VA, USA

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