10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 9,465 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The takata inflators recall notice was sent to me almost a year ago and there still isnt a remedy and it is not safe to Transport my family in the vehicle as well its not safe to drive on the road for if the airbag deploys and is faulty I could get seriously hurt and cause my to possibly hurt others if I loose control of my vehicle
- Cypress, CA, USA
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. ***updated 08/31/17 updated 09/05/2017
- Hermitade, TN, USA
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called ow welsh Ford dealer, where it was informed the remedy part was not available for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
- Beaufort, SC, USA
The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Loveland Ford in loveland, Oregon was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Loveland, OH, USA
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Denham Springs, LA, USA
Takata recall: I received a recall letter dated July 2016 from Ford informing me that "a ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death." I took the car the Ford dealership in rockwall, Texas and was told they did not have the repair parts and did not know when they would get them. Five months later, I wrote a complaint letter to the CEO of Ford objecting to the risk to my family of driving that defective vehicle. On January 3, 2017, I received a form letter back from Ford customer service that is worthless. I do not believe there is any serious intention to solve this dangerous situation.
- Rowlett, TX, USA
Takata recall - Ford has yet to fix this problem and will not schedule an appointment nor sent me any information on when a resolution will take place
- Garner, NC, USA
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fenton, MO, USA
Takata recall. The contact owns a 2009 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ontario, CA, USA
- Rossmoor, CA, USA