2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,004 miles

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« Read the previous 20 complaints

problem #23

May 232017

Edge

  • 89,000 miles
Received intermittent traction system warnings while driving 2011 Ford Edge and in addition to the warnings car drove very differently -like it was bogged down and acceleration was difficult. In order to correct the problem I pulled over and turned off car and then turned it back on - once I did that the warning was gone and the car drove normally again. This error would pop up randomly on different days and would be resolved with a power down and restart. Then another day I received AWD warning and when this happened the power to the wheels seemed to disappear and the car seemed to just be rolling slowly so I hit the gas to accelerate and the car did nothing no acceleration. I pulled the car over and shut it off and turned it back on and the error was gone and the car drove normally. These errors scared me as I drive on the highway with my small kids and if it happened on the highway I am certain a car suddenly losing acceleration in highway traffic could lead to a crash/tragedy. I took the car in to a local Ford dealer and was told that the diagnostics did not show anything however through their research they determined that a software upgrade might resolve the problem. Why is this not a recall? I do not understand why I the customer am held responsible to pay for the labor for a software upgrade. If there is documentation to support that a software upgrade can resolve these issues and keep the customer safe should a recall not be issued to help prevent a customer losing power to their car and maybe resulting in a crash. I think this warrants an investigation. I hope I can at least put the word out there to other Ford owners to raise awareness and hopefully gain a recall so that no one is injured as a result of this.

- Grayslake, IL, USA

problem #22

Apr 062017

Edge

  • 54,123 miles
Driver door ajar light stays on and wont go off after several attempts. Door is for sure shut and lights stay on and doors will not lock. This is dangerous, especially with small children in the car.

- Fresno, CA, USA

problem #21

Jan 012017

Edge

  • 44,000 miles
Driver's door ajar light stays on even when the door is closed.

- Irving, Tx 75062, TX, USA

problem #20

Jan 152014

Edge

  • miles
The left drivers door sensor remains on after the door is closed or locked. The indoor lights remain on for several minutes after the door is locked when the car is either tuned off or on. The lights turn on periodically when the car is turned off. The doors cannot be locked when the car is running.

- Miami, FL, USA

problem #19

Oct 172016

Edge

  • 102,000 miles
My car it over heating and any warning light or alarm active. I don't know the temperature for my car is high. The damage include the motor, refrigeration system, thermostat, fan. I can reclaimed anything?

- Greenville, MI, USA

problem #18

Nov 292016

Edge

  • miles
The door ajar light stays on when all doors are closed and the interior lights stay on. Also I was not able to open the car with the security code from the outside the car I had to use the key. I was park when I first notice the passcode was not working then I used the key I closed all the doors and still said one door was open, so I make sure all were close. I realize there was something wrong so I just drove the car like that. Also I just bought the car so I don't know if that has happened before.

- Oklahoma, OK, USA

problem #17

May 012016

Edge

  • 55,000 miles
In the spring of 2016 my 2011 Edge started to give me a door ajar warning when the driver door was actually closed. I took it into the dealer. They said they would have to replace the lock at a cost of over $700. I felt that was to much and decided to drive without fixing it. It is really hard to see at night when the light stays on. And when I try to lock the doors with the inside button they lock pops back open.

- Mound, MN, USA

problem #16

Oct 082016

Edge 6-cyl

  • miles
My driver side door indicator came on and at first it would take me a few times shutting the door for it come off. Now its to the point where it does not turn off and keeps the interior lights on until I drive forward a bit, then turn off. That's not good at night for sure. Now when my car is locked the panic alarm goes off all times of the day and night. I was driving down my driveway (thank goodness) one night and the lights turned on and the car started dinging for the door. Why is this something that is not recalled"?" it is dangerous for the light to stay on at night and especially if my door really isn't latched. I don't see why I should have to pay something out of pocket that I didn't break or have control over breaking. Please help fix this........

- Waterloo, NY, USA

problem #15

Jun 152016

Edge

  • miles
Door ajar lights remains on. Door ajar light comes on when the door is not opened, alarm sounds multiple times per day.

- Enterprise, AL, USA

problem #14

Jun 022016

Edge

  • 90 miles
I have no control over all things that are controlled through the touch screen: Heat, A/C, audio, bluetooth and sync with other devices, , etc. It's black. I was told to disconnect the battery, let it sit for five minutes, hook it up and it will restart. No luck. Tried it again and let the battery unhooked over night, still nothing. It started about 2 months ago and would be out for a day or so but would finally come back on but not now it has been out for 2 weeks and I've tried this process over and over and nothing. Very frustrated!!!!!!!!!!!!!!!!!!

- Appomattox, VA, USA

problem #13

Dec 012015

Edge

  • miles
Driver door ajar sensor.

- Oakland, OR, USA

problem #12

Jul 202016

Edge

  • 69,600 miles
Vehicle cut out while driving in normal traffic conditions, AWD off-wrench warning light came, vehicle was in a limp home condition. Next day attempt, same incident, AWD light and then engine light on = code P2111. Throttle body and motor assembly.

- Belmont, MA, USA

problem #11

Jul 162016

Edge

  • 85,000 miles
Car wil gradually slow down leading to a complete stop. Power to the engine seems to decrease and speed slows. Happened 4 times over several weeks. It would happen then an hour later car would be completely fine and drive ok for a few days and then happen again. Happened when the car was driving at 30-50 mph on normal city streets (not highway) we took it to the dealer, where they identified the throttle body as the cause of the issue. Our VIN is not eligible for the replacement program though; which we do not understand - meets the year/make/model and characteristics of issue. Ever since we purchased the car we have also had lingering electrical issues - separate of the throttle body, that no one has been able to identify -- drive door light says open and it's not, taillights randomly flash when car is off and no one is in car, etc. We are thinking this one was just a dud. We also own another Ford Edge 2014 model - no issues. Car is currently being repaired for the throttle body issue. We can provide receipts / info once we pick it up. Called Ford and they said that vehicles identified for the recall were based on date of manufacture and location - they must've missed us.

- Trussville, AL, USA

problem #10

May 232016

Edge

  • miles
The 'door ajar' signal stays on even when the door is securly shut. This also causes the dome/interior lights to stay on. This also makes it so you can't fully lock up the car. After a certain amount of time this also causes the alarm to go off while the car is unattended. All of these things combined drains the battery, leaving us stranded. With a newborn and a toddler this is a major concern.

- Fullerton, CA, USA

problem #9

Feb 052016

Edge

  • 96,000 miles
Driving to work about ten miles of highway, my car started running rough and shaking. I was able to coast into a parking lot then my heater stopped working a warning light came on "engine coolant temp" then it died completely in a matter of seconds, I saw some smoke under the hood so I called for help. There was no other warning whatsoever! the mechanic told us that the water pump had gone out and caused the engine to over heat. It shot coolant into the engine and it was totaled. Again there was absolutely no warning at all. No sensors no anything. I maintain my vehicle with regular oil changes etc. And if there had been any warning light I would have taken it to my mechanic immediately.

- Eureka, MO, USA

problem #8

Nov 232015

Edge

  • 46,000 miles
While driving 40 mph on a busy road, the car slowed on its own and stopped. I was unable to steer this vehicle. I restarted it four times; it would go for about 100 feet and then slow down to a stop once again. I feel fortunate no one ran into me. I consider this a very dangerous situation. I had the car towed to a Ford dealership (the one I purchased the vehicle from). They kept it for an entire week, seldom calling me to report what was wrong. Today I went to pick it up. Nothing had been done. They indicated they ran a computer check and found nothing wrong. I told my service person I feared driving it and needed to know what was wrong. His reply: "it could be anything. We just can't find it." The other gentleman who worked there told me they were unaware of any recalls with the throttle body (I'd asked repeatedly about this) and told me it was not his job to know about recalls. I fear if I continue driving this vehicle, the problem will continue and I'll be in harm's way.

- Fairview, TX, USA

problem #7

Jun 102015

Edge

  • 60,000 miles
A door ajar but no door open. Latch key assembly had to be changed on driver's side front and now at 80,000 miles latch key change needing changed on passenger rear door. What will it take for Ford to recall this issue. Posted so many times here.

- Hobart, IN, USA

problem #6

May 072015

Edge

  • 79,000 miles
Car stalled twice. Previous complaint filed but I called after finding recall number 10S14. Claled Ford and they told me not covering my VIN even though situation is the exact same happenings. Your rep told me to file a new complaint becasue he coud not update the one previously submitted; ODI number 10715241. He stated that they would investiage and psossible add my VIN to be covered under this recall.

- Hobart, IN, USA

problem #5

Sep 122014

Edge

  • 40,000 miles
Door ajar light stays on, even when the door is shut. Will not allow automatic door locks to latch. This is a danger to children in the back seat. Also, wears out the life of the battery. Interior light stay on for 3 min after driving, this makes it a hazard to see when driving.

- Canton, GA, USA

problem #4

Jul 142014

Edge

  • miles
Driver's & left back door ajar signal stays on when door is closed. Some noise appears when handin out the steering.

- Petaluma, CA, USA

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