10.0
really awful- Crashes / Fires:
- 1 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 52,339 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Ford Edge. The contact stated that the interior lights would not respond when the vehicle was off and remained illuminated. The door ajar indicator illuminated even though all doors were closed. The contact stated that the lights were able to be switched off after several attempts. In addition, the vehicle experienced a complete loss of power. The vehicle was taken to the dealer where it was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. Updated 04/20/16 updated 6/6/18
- Lincoln, AL, USA
Door ajar light is on and dome lights stay on. Car wont start at times.
- Chincoteague, VA, USA
The contact owns a 2011 Ford Edge. When the ignition was turned to the on position, the passenger door ajar warning indicator illuminated. The contact had to exit the vehicle and slam the front passenger side door in order for the warning indicator to turn off. While driving at various speeds, the passenger door ajar warning indicator illuminated and all the interior lights illuminated. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,500.
- Ann Arbor, MI, USA
Driver door ajar light stays on even when the door is clearly closed. The car will not stay locked; I press the door lock and the doors lock and then immediately unlock so I cannot have my car doors locked while I am driving. This is a constant problem; it is not intermittent. I am very disappointed in this car. I have had to have the throttle body replaced at a cost of $500, I have had a brake booster failure which had to be fixed, and now this problem which I read is a costly fix. This is my first Ford vehicle; what is the problem?
- Sylvania, OH, USA
Drivers door latch switch. Cannot lock doors or dome light always stays on.
- Greenwood, IN, USA
Driver side door ajar light has been on since I purchased with 20K mileage used. Lights stay on for 5 minutes, and will not allow me to lock doors in bad neighborhoods. I have replaced 2 batterys already, and now have 45K on odometer.
- Sewell, NJ, USA
This is the second time the drivers door latch has failed. When it fails you can't always lock doors and light will stay illuminated on the dash. This also causes the electrical system to stay active even when the vehicle is off causing the battery to be drained. This recently killed our battery. It appears as if Ford has no fix for this as many have seen this failure to recur every 35K or so, guess it depends on how often you open/close the door to wear out the switch. Poor design.
- Sussex, NJ, USA
Car does not recognize when driver door is closed, even when closed it thinks the door is open.
- Boulder City, NV, USA
The engine died, as I was driving the car down the interstate. The steering wheel locked as I tried to exit and my car drifted into oncoming traffic. Fortunately there was no accident but when I was finally able to get the car to the side of the road it was severely smoking and I had to get myself and my daughter out of the car immediately. Also, the head gaskets and radiator blew and now there is a major electrical problem with the car the service department could not diagnose after 5 hours of investigating.
- Wendell, NC, USA
Drivers door ajar light stays on. The door is closed. It won't lock the doors when you are driving. At night this is a pain since the dome lights stay on for awhile. Tried WD40 and nothing. Ford needs to address this since there are many many complaints about this.
- Lansing, KS, USA
Switch on shifter that tells the computer whether the car is in park or running malfunctioned. Component requires replacement of the entire shifter and has the ability to cause the vehicle not to start since it never registers that it is in part when stopped. Backup camera linkage failure rendering the back camera inoperative. The vehicle was stationary but problem with shifter switch reporting the car not in park could result in the car not cutting off or stopping when running. To fix these malfunctions and failures cost over $900 dollars. These are engineering defects not owner related.
- Fredericksburg, VA, USA
Rear hatch ajar alarm goes off constantly during warmer weather. This causes dome light to go off and also unlocks doors. It does this while in motion. Colder weather this problem goes away seems like
- Danville, AL, USA
The drivers side door will often report that it has been left ajar when it really hasn't. this causes the dome light to stay on at night while driving for a time which is distracting. It also hides the fact when the door actually is ajar because you assume the sensor is just acting up.
- Fargo, ND, USA
The contact owns a 2011 Ford Edge. While driving at an unknown speed, the front driver side door sensor displayed a false reading and indicated that the door was unlocked when it was actually locked. The failure recurred numerous times. The vehicle was taken to a dealer and repaired. Three months later, the failure recurred. The contact mentioned that it was the rear driver side door that triggered the false reading. The manufacturer was notified of the failure. The approximate failure mileage was 37,000. Updated 05/18/16 the consumer stated the driver's door and the passenger's door both failed. Updated 12/13/2017
- Greentown, IN, USA
The contact owns a 2011 Ford Edge. The contact stated that the down headlights illuminated randomly and failed to dim. In addition, the door ajar signal light illuminated. The vehicle was taken to the dealer where it was diagnosed and repaired; however, the failure recurred. The manufacturer was not notified of the failures. The approximate failure mileage was 75,000.
- Quinton, AL, USA
The door sensor is constantly indicating the door is open even when closed and sealed tight. The inside dome lights remain on because of this and you cannot see through you rear view mirror especially during night driving. In addition the light remains on even when the car is parked and you have left car. This attacks the possibility of a burglary. Also while driving the dome light remains on because of the defective door sensor and the driver is constantly slamming the door to get the sensor to shut off.
- Middle Island, NY, USA
The contact owns a 2011 Ford Edge. The contact stated that while driving at 10 mph, the interior dome light remained illuminated. In addition, the vehicle failed to lock and unlock electronically and the door ajar error message displayed. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 32,000.
- Brownsville, TX, USA
My door ajar light is constantly on for the back drivers side door. It causes my doors not to lock and my lights stay on. It has already ran my battery down and it causes my security system not to work. It is a safety hazard!!! I have called Ford and they say it's not a safety hazard and there is not a recall.
- London, KY, USA
On my 2011 Ford Edge limited I am having issues with the door ajar, like many other people apparently. I sometimes have to open and shut my door 20 times until my interior lights turn off so it doesn't drain my battery even more. The locks will not engage when my door is 'open' and the door ajar alert will stay on. This issue is getting worse every time I open the door and is a safety issue. Please recall and fix.
- Lagrange, GA, USA
- Lincoln, AL, USA