10.0
really awful- Crashes / Fires:
- 1 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 52,418 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The 'door ajar' warning light will not turn off when all doors are closed (particulary occurs when entering the driver door).
- Cinnaminson, NJ, USA
The driver side door ajar light stays on.with the light on, the door is not locked when you are driving. This then becoming a safety concern. After much research I am finding out this as been an on going problem for quite some time, and Ford has done doing nothing to fix the problem.
- Blaine, MN, USA
The driver side door ajar light stays on.with the light on, the door is not locked when you are driving. This then becoming a safety concern. After much research I am finding out this as been an on going problem for quite some time, and Ford has done doing nothing to fix the problem.
- Milwaukee, WI, USA
Front driver side door senor is not recognizing that the door is closed. It takes numerous attempt in order for the door to be recognized by the electrical system that it is close. This is a huge inconvenience and draws a lot of unnecessary attention. In asking around, I know several other Ford Edge who have encountered this issue as well, I firmly believe this to be a defect.
- Milwaukee, WI, USA
The contact owns a 2011 Ford Edge. The contact stated that while driving at approximately 60 mph, a burning odor emitted inside of the vehicle. The vehicle was taken to an independent mechanic, who stated there was an electrical problem that originated from the fuse box. The failure caused the battery to fail. The battery was replaced on two separate occasions however, the failure persisted. In addition, the rear lift gate failed to release and opened independently. The front driver's side seat belt would not latch securely. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.
- Wilmington , NC, USA
The contact owns a 2011 Ford Edge. The contact stated that the door ajar light continued to illuminate after the door was securely closed. The vehicle was taken to the dealer. The technician diagnosed an unknown sensor in the door failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,000. Updated 4/16/15 the consumer stated the door ajar light illuminated on the dash and would not go out, the interior overhead light also stayed on and the doors would not lock while driving. Updated 04/21/15
- Apollo Beach , FL, USA
The vehicle has a electrical issue, the door ajar sensor does not work correctly. When the driver side door is closed the warning panel is still showing the door is open, and the dome lights will not shut off.
- Des Moines, IA, USA
While driving I had a message on my dash board that my driver side door was open. All the interior lights comes on and will not go off. I checked and all doors were closed and secure. This malfunction still up today and happens daily day an night time. During night is a safety issue because you can not see due to lights being on.
- Tallahassee, FL, USA
The contact owned a 2011 Ford Edge. While driving approximately 5 mph into the driveway, there was smoke and flames erupting underneath the hood. In addition, there was smoke in the cabin. The fire department extinguished the fire. A police and a fire report were filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 45,000....updated 04/08/15
- Canton, GA, USA
I was driving vehicle up a slight grade at 30mph. Engine power suddenly dropped to an idle RPM. It felt like it was running on 1 cylinder and very rough. I was able to "creep" the car to the side of road. Pressing on the accelerator in neutral or drive had no effect. A "wrench" warning icon appeared on the indicator panel. Shutting off and restarting the car allowed us to drive home. This occurred two times within 2 miles. The car will be taken to the dealer today for repairs. This same scenario (less than 270 miles prior) occurred as my wife accelerated away from our home 3 weeks prior. The owners manual indicated it was an AWD issue. My car does not have that feature.the car was taken to the dealer who indicated it was a transmission problem covered by a service bulletin and reprogrammed the transmission computer. Prior to these engine incidents the car had acted odd when shifting, as though it popped in and out of gear. This is a safety concern and so far we have been lucky because it happened each time in low traffic conditions.
- Santa Clarita, CA, USA
Door ajar lights come on when door is properly closed causing a draw on the battery. Needs new door latch assembly from Ford, not covered under warranty should be a recall.
- Mechanicville, NY, USA
The rear driver's side door has a bad sensor. It does not recognize the door as being closed unless the door is opened/closed numerous times, sometimes it will not ever recognize the closure.
- Darlington, SC, USA
I get a door ajar warning when the door is actually closed; the lights won't go off, nor the doors lock. I feel very unsafe with the doors not being able to lock. Plus it doesn't help the battery life much either.
- Mascoutah, IL, USA
Drivers side door will not latch. Door ajar light stays on and dome lights will not go off, even when car is locked.
- Lakeland, FL, USA
The contact owns a 2011 Ford Edge. The contact stated that the doors failed to lock while driving at various speeds. In addition, the door ajar warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.
- Niles , MI, USA
2011 Ford Edge sel I was driving down the road and the driver door ajar light came on and won't go off it has killed the battery twice now. It went off the first few times it came on but now it stays on all the time. I think this is a issue with the part and Ford should back up the part and fix it aint Ford tough if it messes up on its own Ford should fix this issue we pay for these nice vehicles and a little switch messes up and we should have to tear the door apart and take a chance on messing something else up I think not Ford should have to back up the built Ford tough slogan and recall this problem. Thank you!
- Vansant, VA, USA
I enter the vehicle, started the car and door ajar light came on. I opened door and closed several times to get it to go out. Now I just drive it with the light on, don't want to abuse the door. When I park the car the light stays on for a long time. Eventually the dome light, ext. Yellow lights and ext. Rear view mirror down lights will go out. While driving the door locks will not lock. Can be driving for a long time and the locks will finally engage. (hour)concerns are driving through flint with the doors unlocked and a dead battery from interior lights not turning off.
- Fenton, MI, USA
Although the doors are closed on my 2011 Ford Edge the "driver's door open" warning appears on dashboard. Interior lights stay on. Doors will not lock from the inside, making things dangerous in the event of a car-jacking. Ford claims this is not covered under the warranty and wants a lot of money to fix the problem, which we have discovered is widespread. It is an inherent fault with the Ford Edge irrespective of year.
- Broomfield, CO, USA
The locks on all four doors of the vehicle no longer lock on their own when put into drive. When locked with the remote key they unlock about 3 seconds afterwards. They only way to keep the doors locked is to use the key pad on the vehicle or lock them from the inside.
- Spring, TX, USA
- Bakersfield, CA, USA