Door ajar lights stays on, draining the battery and it is also a safety issue

- Dumfries, VA, USA

I bought the 2001 Edge used. After two days I noticed the passenger door open alarm came on and I could not remove it. Bad sensors. Now, both the passenger and driver door alarms stay on. And, it will not allow me to lock my doors, so when I drive the doors are unlocked. My grand daughter opened a back door at a stop light. In addition, due to the sensors, the dome light stays on and drains my battery. Looking this up there are a lot of complaints about this issue. To test the issue while driving, my brother opened the door on the interstate doing 70 mph. When I try to lock the doors they reopen immediately. This is a dangerous situation. It happened 2/6/2017 and has remained this way.

- Bloomington, IL, USA

The rear driver-side door indicator switch has become unreliable. It now indicates the rear driver-side door is open a majority of the time. Because the car thinks the door is not closed, interior lights do not dim reliably and the doors no longer lock reliably. I don't get the option to do so until the car is well under way.

- Canton, MI, USA

1. October 3, 2016 ' Ford Edge "door ajar" light problems are under investigation by the National Highway Traffic Safety Administration (NHTSA) after safety regulators received 1,560 complaints about 2011-2013 Ford Edge door ajar lights that stay on and cost a small fortune to repair. 2, Ford Edge the door ajar lights located on the instrument clusters stay on all the time even when all doors are closed and fully latched, leaving owners questioning if the doors are really closed. 3, other problems associated with the door ajar lights staying on, such as drained batteries from both the door ajar lights and the dome lights staying on. 4. the doors won't lock with the door ajar lights constantly illuminated and other owners say the doors open while driving. NHTSA says it doesn't know of any related crashes, but one person reported they suffered injuries due to the problem. 5. in addition to the safety hazards caused by the lights, owners say they have been forced to pay hundreds of dollars to fix problems those owners believe should be fixed under a Ford recall. However, one Edge owner said she was told by Ford the vehicles hadn't been recalled because there hadn't been enough complaints. Please note we were given a very high discount on the repair we were originally quoted $550!! 6. my driver door ajar light kept coming on. I didn't pay much attention to it; honestly just thought it was a sensor and I would take it in to get looked at. Eventually the light stayed on all the time, and even made my interior light stay on as well. I took it to my local Ford dealership this week, and it is not the door sensor, but the door latch. This is not covered under my warranty.

- Northbrook, IL, USA

Rear driver side door ajar light staying on. Uncertain if door is shut or not. Was first able to open and shut door several times and get it to turn off but now it is staying on causing my dome lights to stay on.

- Rockaway Beach, MO, USA

Door ajar not sensing door closed on front right door. The lights stay on while all doors are closed and the doors will not lock while in motion.

- Charlotte, NC, USA

Door ajar light; doors unlock in drive; doors unlock in park after pressing lock; safety issue with this vehicle because passengers may open door while in motion; people could enter from outside while car is parked or stopped while in transit. Problem has been ongoing since at least January 2014

- Waterford, NY, USA

Door ajar light stays on even when door is closed. You are left unsure if the door is closed properly. It drains the battery over time as it leaves the lights on inside. My 16 year old will be driving soon and this is a safety issue that needs to be fixed by Ford. This is not an issue that is caused due to wear and tear.

- Sacramento, CA, USA

My passenger door ajar light/alarm comes on randomly while driving down the road, and sometimes it happens after someone gets in and shuts the door. This weekend it happened while I was driving at night during terrible rain...causing the interior lights to come on and nearly blind the driver(me). It doesn't seem to know when the door is open/closed. This also keeps the car from locking correctly...it automatically unlocks because it thinks the door is open. Last- the light will remain on when you exit the vehicle which ends up killing the battery. You might think it is ok- but it just decides to trigger the door ajar sensor and lights are on. This has happened in middle of the night, after I thought it was locked up and secure for the night. It also makes me wonder if the door latch is not working and the passenger may be at risk of falling out of the car. Ford wants $450 to fix a safety problem that is widely complained about and should be remedied without cost to consumer.

- China Grove, NC, USA

Door ajar light stays on when the door is completely closed/latched. That does not allow to lock the doors automatically (after the speed is more than 5 mph) or even manually since they unlock immediately. That is a safety concern. Also, the interior lights stay on until you drive, blinding you and this can be a safety issue at night.

- Eagan, MN, USA

The contact owns a 2011 Ford Edge. The contact stated that the instrument panel lighting remained illuminated and the "door ajar" message was displayed. In addition, the dome light remained illuminated. The failure recurred numerous times. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 132,000.

- Grove Port, OH, USA

The door ajar light comes on even though all doors or closed. The problem is that interior lights stay on and doors will not lock even when the car is off. This drains and kills the battery. Ford states no recalls. After researching on internet, this has been happening with Ford models for years with no fixes.

- Warwick, NY, USA

The drivers door ajar warning was activated on the instrument panel. The door was actually closed. The safety issue was the interior lights were on while driving, the doors could not be locked when driving and the battery was drained when the car was turned off for the night. There is a safety bulletin issued on the door latch and assembly. The dealer charged $468 to replace the door latch assembly. The documentation is the dealership paperwork given when I paid the bill.

- West Bend, WI, USA

Driver door ajar light remains on, doors would not lock and overhead lights remained on. Issue was first reported 8/19/2016. The door ajar indicator light would remain on while the car was in motion and parked. The dealer notes indicate: "performed tsb 15-0013A, remove the door latch on one (1) front door and cycle the latch following the service procedure.". light remained off until 12/2016. The door ajar indicator would come on and not go off - both in motion and parked. On 1/13/17 dealer notes: "cause: 23943A trim panel - front door - remove and install (23942/23943) - L. 1 8T4Z*7821813 latch 23942A6R latch assembly - front door - replace (21812/21813/219A64/219A65) - L. I was charged a deductible of $50. I asked about a recall and was told there was none.

- Cromwell, CT, USA

Driver door interlock switch consistently fails to work. This causes the interior lights to remain on until the car begins to travel forward and reach a certain speed. At night it is impossible to see anything behind you when backing up with the lights on. It has already caused an accident when I backed into a parked car. This is a very dangerous safety hazard as any person walking behind you could be hit.

- Westlake, OH, USA

Door ajar light remains on constantly. Dome light stays on after car is off, draining the battery. Unable to lock doors while car is running. Dome light remains on until speed of 15 mph is reached, making it very difficult to see at night.

- Portsmouth, VA, USA

Driver door light ajar comes on even if the door is closed. It keeps the interior lights on for long periods of time and I had to replace a battery already. Thought it was just a sensor.now I found out others are having the same problem...

- Hawthorne, NV, USA

Door ajar warning light remained on even when door was tightly closed. Vehicle issue was repaired by Ford dealer on 20 May 2016 at cost of $314.35

- Cotuit, MA, USA

Door sensor: Door sensor light stays on becasuse either door latch or door sensor has been compromised. When the door sensor is 'on' or 'lit' system does not enable auto lock when speeds are over 10 mph. Overhead lights stay on at low speeds.

- Valley Springs, CA, USA

Drives door ajar sensor does not always work leaving interior lights on while vehicle is moving. This creates a safety hazard as you cannot see outside at night due to the glare from the interior lights staying on as a result of the door ajar sensor not working properly.

- Niagara Falls, NY, USA