2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,478 miles

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« Read the previous 20 complaints

problem #106

Jul 152016

Edge

  • 54,000 miles
The 'door ajar' light on the instrument cluster stays illuminated even when all doors are properly latched. This malfunction disables the automatic locking feature when the vehicle is put in the drive position. It also causes the interior lights to stay on and has caused my battery to be drained several times to where I had to have the vehicle jump started. I had to disconnect the interior lights which poses a safety concern for me in dark parking lots etc.

- Naples, FL, USA

problem #105

Jun 072016

Edge

  • 30,255 miles
The door agar warning and dome lights stay on and I am not sure the door is shut. The warning indicator and dome light stay on making it difficult at night to drive safely

- Wantage, NJ, USA

problem #104

Sep 142016

Edge

  • 70,000 miles
The 'door ajar' warning light on my 2011 Edge periodically comes on and stays on. The warning indicates that various doors are open. Sometimes it's the driver door; other times it's the left passenger door or the back gate. Each time the doors were closed properly, however the sensor thinks that the doors are open. This malfunction causes the interior dome lights and the exterior lights on the side mirrors to remain on, which drains the battery. Originally, I thought this issue was a problem specific to my vehicle. However, in an attempt to understand the problem, I conducted an internet search and discovered that the 'door ajar' warning is a common and well known problem with Ford products including the Edge. This problem is not a result of use or wear and tear of the vehicle; it clearly is a mechanical /engineering flaw with the vehicle. I feel that this situation is a safety issues and should be corrected by Ford Motor Company. On September 19, 2016, I sent an email to the Ford Motor Company customer relationship center (crc), explaining the problem and seeking help. I was assigned a case number (cas-10612005-P1F4G7) and was told to contact a local dealer to diagnosis the problem. On September 27, 2016, a service department representative from beau townsend Ford informed me that the problem was with the door latch and the cost to repair is approximately $385 per latch. He also informed me that Ford Motor Company would not pay for the repair.next, I called the crc to appeal the decision.I was told that the problem was not a recall item and that Ford would not repair the vehicle. I was also told that I had no further recourse regarding this issue.

- Dayton, OH, USA

problem #103

Jun 152016

Edge

  • miles
For the past few months I have been having a door ajar issue with my driver's side door even though my door is completely closed and the interior light stays on running my battery down. Do they have a recall regarding this issue as I should not be responsible for replacing a faulty electrical system that already has fuel problems.

- Detroit, MI, USA

problem #102

May 012016

Edge

  • miles
I have a 2011 Ford Edge. Door ajar light stays on and does not turn interior light out. It has become very dangerous and difficult to see when driving at night. I am also not able to lock my doors. This is a safety issue and should absolutely be recalled!!! not acceptable that Ford has not been required to correct this siruation.

- Norco, CA, USA

problem #101

Feb 022016

Edge

  • 53,000 miles
Tamara recall. Ford Edge 2011 : door ajar light won't turn off when door is closed. Dome lights stay on, and can be very dangerous when driving at night

- Mt Pleasant, WI, USA

problem #100

Dec 012015

Edge

  • miles
Lights stay on after parking inside and mirror lights. When driving interior lights stay on til a certain speed but doors do not lock and door ajar light stays on. The doors lock and the door light goes off spontaneously. Also brakes feel spongy and pedal feels like it goes to the floor.

- Pineville, LA, USA

problem #99

Jan 312014

Edge

  • 40,000 miles
Door ajar warning stays on even when the door is closed, preventing the dome light from going off and the door from locking while driving. Infrequently when I reopen the door and slam it shut the driver's door ajar and light will go off. If it does not and I have to back up it is very hard to see.

- Manassas, VA, USA

problem #98

May 152016

Edge

  • miles
The door ajar light is staying on even after the door is shut. The interior and outside lights will stay on after shutting door, causing the vehicle to lose battery power if not detected early. If it is daylight this may be hard to see. It also does not let you engage the alarm, or even worse the alarm will go off for no apparent reason, also draining the battery if not detected early. I've only had this car a few months, but has been a problem since day one. I thought it was something that I was doing wrong until I did a little research and found out that I was not the only one having this problem.

- Tyler, TX, USA

problem #97

Aug 082016

Edge

  • miles
Door ajar stays on even when door is closed, drivers door and passenger door. Dome lights stay on and doors do not lock when driving, also comes on in middle of night when the car is just setting and nobody around it. At night when you are trying to back up the light is affecting the sight since it glares in your eyes causing you to be unable to see what is around you. I put a date of today but this has been going on for a month.

- Copemish, MI, USA

problem #96

Jul 012016

Edge

  • 66,000 miles
Door ajar warning came on with the door closed has very quickly got worse car will not lock properly when off anyone can press the keypad and get in the car so potential break in and door do not lock while driving safety issue if my daughter reaches for the door while driving the dome lights stay on while driving safety hazard while driving at night. There needs to be a recall as I'm about to spend hundreds to get this fixed and it could potentially happen again !

- Apo, AE, USA

problem #95

Apr 222016

Edge

  • 52,000 miles
The door ajar switch stays on all the time. It cause the lights on the inside for few minutes and you can't see how to drive at night you have to wait for them to go out.

- Brazoria, TX, USA

problem #94

Jul 012016

Edge

  • 80,000 miles
Due to the latch mechanism on the doors, the computer thinks the doors are still open and the lights inside do not turn off which makes it very difficult to see and drive when the interior lights of the car are on. Computer keeps saying "door ajar". the dealership wants to charge $600 to replace the latch mechanism and they don't guarantee that the problem doesn't happen again

- Chula Vista, CA, USA

problem #93

May 012016

Edge

  • miles
Had problems with door side sensor saying the door was open when it wasn't. now the passenger side door is doing the same thing. The doors will not lock while driving if the door sensor is saying the door is open. This is a safety hazard. Also, if the door open sensor is saying the door is open once you have gotten out of your vehicle and shut the door, the interior light will stay on and this drains your battery.

- Piedmont, AL, USA

problem #92

Jun 012016

Edge

  • 52,000 miles
Passenger door ajar light will not go out although the door is shut completely. This causes the dome light to stay on when parked and causes other lights to begin blinking on and off, also has caused car alarm to go off for short periods of time and than stop by itself. The door ajar light is always on when operating the vehicle, and always when starting the car after engine off and parked.

- Auburn Hills, MI, USA

problem #91

Aug 012015

Edge

  • miles
The door ajar sensor keeps alerting - although door is not ajar - when car sits for any period of time this drains the battery. Have had to replace battery twice. Too expensive to have dealer repair.

- Gonzales, TX, USA

problem #90

Jun 072016

Edge

  • miles
The passenger door sensor does not work and is causing the battery to drain. I have been stranded twice. The doors will not lock when the car is in motion. I am afraid when driving my car.

- Houston, TX, USA

problem #89

Apr 012016

Edge

  • 25,000 miles
Door ajar signal stays on when door is closed. Dome lights stays on because the door ajar. Doors don't lock because of the door ajar. Had it fixed one time and now its doing it a second time.

- Chesapeake, VA, USA

problem #88

May 232016

Edge

  • miles
The 'door ajar' signal stays on even when the door is securly shut. This also causes the dome/interior lights to stay on. This also makes it so you can't fully lock up the car. After a certain amount of time this also causes the alarm to go off while the car is unattended. All of these things combined drains the battery, leaving us stranded. With a newborn and a toddler this is a major concern.

- Fullerton, CA, USA

problem #87

Feb 252016

Edge

  • 43,462 miles
Ford Edge door ajar latch issue indicator light stays on while door is closed dome light remains on inability to lock the vehicle faulty latch https://www.youtube.com/watch?V=8rlmgeehq38

- Dededo, GU, USA

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