2.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 52,478 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Door ajar light stays on, even when the door is shut. Will not allow automatic door locks to latch. This is a danger to children in the back seat. Also, wears out the life of the battery. Interior light stay on for 3 min after driving, this makes it a hazard to see when driving.
- Canton, GA, USA
-door ajar signal stays on when door is closed tightly. Never do I close the door and the door ajar signal goes away. It is always on. -as such, the interior light stays on the in car making it very unsafe and hard to see at night. -I have the inability to lock the doors while in the vehicle another very unsafe issue when in certain areas or at night. -the latch is faulty and I have seen hundreds of others online who have had this same problem with Ford Edges. Ford needs to have a recall on these faulty latches!
- Sheboygan, WI, USA
"passenger door ajar" warning light comes on intermittently along with interior dome light. Opening/closing door usually doesn't fix. Warning can come on even if door wasn't opened. Can occur when parked (first starting car) or driving. Can temporarily override issue by pressing ok button, but can/will happen again. Very annoying and is a hazard when driving (kinda startling/distracting) especially if it occurs at night (dome light impairs vision).
- Bethlehem, PA, USA
-door ajar signal stays on when door is closed tightly. Never do I close the door and the door ajar signal goes away. It is always on. -as such, the interior light stays on the in car making it very unsafe and hard to see at night. -I have the inability to lock the doors while in the vehicle another very unsafe issue when in certain areas or at night. -the latch is faulty and I have seen hundreds of others online who have had this same problem with Ford Edges. Ford needs to have a recall on these faulty latches!
- Noblesville, IN, USA
The drivers side door adjar sensor is malfunctioning even when the door is fully closed. When this malfunction occurs, the interior overhead light remains lit for 5-10 minutes and it cannot be disabled. This is especially problematic during night driving, because it makes it extremely difficult to see the road and surrounding environment while the light is on. The first time the problem occurred, Ford cleaned the contacts and it fixed the error for 6 months and the repair was $148.50 when it appeared again, Ford solution was to replace the entire assembly and the cost of this 2nd repair was $340. Not only have these been expensive repairs, it must be completed because it creates a dangerous driving experience and there is no way to deactivate the sensor. This is a flaw in the design and should be recalled.
- Holden, MA, USA
The door ajar switch does not work. What this has done to the vehicle is the interior lights stay on in the car well after it has been turned off. The vehicle also will not turn the interior light off when running unless you are in drive and move forward. The danger is in reversing at night. The lights do not go out whatsoever in reverse and makes it very difficult to see at night when in reverse. We have almost hit a person, a car and a few poles with this lighting staying on. Not only does it pose a threat for a crash or hitting other vehicles it also kills the battery in the vehicle. This should not be an issue in a vehicle this new. Please do something about this the lighting that stays on will get someone hurt because the driver cannot see where they are reversing to inthe dark.
- Independence Ky , KY, USA
Driver door ajar light stays on constantly making the vehicle unable to lock doors automatically and manually. Also, interior lights stay on longer making night driving unsafe as well as risk for battery dying.
- Lowell, NC, USA
The door ajar warning light will not go off even if the door is closed, which makes the interior lights stay on while driving which is a hazard at night time, creates low visibility, hard to see the road. Also the doors lock and unlock sporadically because of the malfunctioning sensor. Several people I know with the same vehicle have had the same problem with theirs. Seems like Ford is cashing in on the $600 repair to fix the malfunctioning light.... at the drivers expense, monetary expenses and safety expenses. Not ok.
- Snohomish, WA, USA
The door sensor erroneously indicates door ajar. This prevents the door locks from actuating and allows children to accidentally open door when moving. Also the dome lights stay on at hours of darkness, impeding visibility.
- Cudahy, WI, USA
The "door ajar" sensor has stopped working twice now (replaced at 32,000 miles and now not working again at 60,000). Side effects of this include having the dome light stay on, not being able to use the exterior keypad lock to lock the door (a security hazard for people who commonly use that feature) and excessive battery wear. Also, possibly the most severe hazard, the driver could get used to the warning, if not repaired, and not recognize when the door or another is *legitimately* ajar. Ignoring the warning could cause potentially devastating results.
- Ballwin, MO, USA
Door ajar light stays on.
- North Tonawanda, NY, USA
The passenger door ajar warning light comes on when the door is properly shut. This causes the interior lights to stay on until you begin driving the car. In one instance the light would not go off after parking the car, shutting all doors and locking the car. The light stayed on overnight and drained the battery. We have since pulled the fuse to eliminate the light problem. I have researched this problem on the internet and it appears to be happening to many people. This should be recalled and fixed by Ford.
- Salisbury, MD, USA
"driver door ajar" light will not go out when door is tightly closed. This keeps doors from auto-locking while ignition is on. Happened first time in June 2012, at 41K miles,4 mos after I bought certified used car. Door latch was replaced by dealer under warranty. It has been happening again now at 85K miles, August 2014. Also dome lights will not go out. Battery ran down last nite, could not start car this morning even tho dome lights went out at some point. I was in North ga mtns where there is no cell reception. Fortunately there was still one car at the site who could jump the battery or I would have been stranded there. I am a retired 69 yr old woman; it is not safe for me to drive without doors locked or for the battery to die when there is no reason for that to happen. There are many many reports of this problem on Ford Edge internet sites. Why hasn't there been a recall by Ford" are they waiting for someone to get hurt/killed" when I go to the dealership tomorrow, I anticipate a $400 repair estimate. I hope there is a better result than that.
- Hoschton, GA, USA
First door ajar warning would come on, when you closed door it would go away.now it just stay on, the lights say on and the bells chimes. I see theirs a lot of complaints on the internet. Please help!!! this is not in my budget!! thanks
- Hollis Center, ME, USA
When all doors are closed, the door ajar lamp will illuminate.
- Billings, MT, USA
Driver's door ajar sensor was intermittent then went completely out. Interior light stays on draining battery when parked. Safety concern with door false alert masking actual door not shut condition. Additional safety concern with night driving and forced interior light reducing visibility and risk to pedestrians. Ford service will only lubricate sensor at customers expense to satisfy tsb-14-0011 causing no confidence in repair and possible re-occurrence of safety issue. This should be a recall and replacement of the faulty sensing unit and/or door latch assembly.
- Memphis, TN, USA
Door ajar indicator stays on for driver side door which will not lock. Doors cannot be locked while driving, interior lights stay on because of door ajar indicator which in turn drains battery. Unsafe for doors not being able to be locked and lights continue to illuminate while vehicle is off and parked.
- Troy, VA, USA
Driver door ajar warning constantly on. Requires you to slam the door sometimes up to ten or more times before the car will finally recognize the door is closed. Interior lights will remain on which I am afraid will lead to a dead battery.
- Londonderry, NH, USA
Driving the blue ridge parkway in nc we entered the first of several tunnels along that route. Headlight switch was in auto-on position as it is always. The headlights did not come on as we entered the tunnel as they do at nightfall. I hit the brakes before either running in to the wall on the right or (worse) crossing over in to the opposite lane. Almost caused a rear end collision as there was a group of harley davidson's behind us. I fumbled with the light switch to turn on, not knowing exactly which way to turn it (as we don't use it since it is in the auto-on position all the time) last time I trust this. We will just turn them on ourselves. Did try to allow the auto-on to work on next two tunnels but it did not. Very dangerous Ford. Why? panic mode, and I'm sure the harley riders were not very happy either.
- Winter Haven, FL, USA
- Weatherford, TX, USA