4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,566 miles

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« Read the previous 20 complaints

problem #24

Jan 152018

Edge

  • 57,000 miles
The driver's side 'door ajar' light and chime go off when the door is correctly shut. The doors will not lock. If left to ring it will drain the battery because interior lights will not turn off. It is necessary to stop car, put into park, and slam the door multiple times. It happens everytime the door must be shut.

- Nocona, TX, USA

problem #23

Mar 082016

Edge 6-cyl

  • 5,849 miles
The contact owns a 2015 Ford Edge. The contact stated that the vehicle experienced a complete loss of power and took numerous attempts to restart the dealer diagnosed that the software needed to be reset. The vehicle was repaired, but the failure recurred approximately five times. The "service the advancetrak" and "see manual" messages illuminated. The manufacturer was notified of the failure a Ford inspector inspected the vehicle and stated that the failure could not be replicated failure mileage was approximately 5,849. Updated

- Fairmont, WV, USA

problem #22

Mar 062017

Edge

  • 8,000 miles
Reverse aid camera randomly turns on while the car is in motion. When this happens the transmission appears to lurch as if the traction control system is adjusting the spin of the front tires. We have had this into the dealership multiple times and they have even replaced the camera and the issue still happens. We are concerned that the transmission may fail to operate normally under load when attempting to accelerate.

- Whitehall, OH, USA

problem #21

Jan 182017

Edge

  • 36,000 miles
Extensive water damage. Water is leaking into the car from an unknown area causing puddling on the driver side floor. Water can be heard swishing from underneath the car. A notice was sent to dealers to fix the issue before the cars were sold, it appears that they did not fix the issue prior to selling me the car and is now refusing to pay to fix it due to the fact that I am over the warranty period.

- Thousand Oaks, CA, USA

problem #20

Jan 232017

Edge

  • 20,500 miles
While travelling on interstate 93, my 2015 Ford Edge displayed a warning notice on the dashboard that read "full accessory power active." After selecting "ok" to acknowledge the warning, the vehicle lost all power and was rendered immobile. The car came to a complete stop on the highway in the middle of rush hour traffic. The vehicle was shifted into park and attempts were made to restart it. The vehicle successfully restarted and the commute was completed. This issue must be corrected immediately. It poses an serious threat to the health and safety of the general public.

- Wilmington, MA, USA

problem #19

Jul 122016

Edge

  • 3,000 miles
Electronic throttle body failure. Vehicle lost all engine power and entered limp mode at 70 mph on highway. Warning lights came on & no notice given. Had to immediately pull over to side of highway. Nearly lost control of vehicle and almost crashed. Dealer stated the electronic throttle body failed and deemed car unfit/unsafe for travel on the road. Left vehicle at Ford dealer to replace throttle body.

- Frederick, MD, USA

problem #18

Jul 292016

Edge

  • 10,000 miles
The contact owns a 2015 Ford Edge. The contact stated that the vehicle experienced a loss of power. The check manual and engine warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that a ground cable was loose and needed to be replaced. The vehicle was repaired; however, the vehicle experienced a loss of power. The vehicle was towed to the dealer where it was diagnosed that the throttle was defective and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.

- Kirkwood, MO, USA

problem #17

Jul 012016

Edge

  • 12,000 miles
Driving down major highway. Car engine lurched and then suddenly lost all acceleration power. Had to coast to a stop by side of highway. Engine continued running very roughly. No acceleration or ability to drive. Dealership deemed it a electronic throttle body failure.

- Culpeper, VA, USA

problem #16

Jun 242015

Edge

  • 5,700 miles
While on highway car went from 45 mph to under 5mph without warning. Lost all functions steering acceleration and braking. Wrench appeared on dashboard see manual. Luckily a car was not behind could have been a serious accident. Went to Ford said could not find an issue

- Brooklyn, NY, USA

problem #15

Jun 262016

Edge

  • 7,800 miles
After stopping at a stop light, in attempting to pull out, the car engine stopped... there was no power. I was able to coast and pull over then restart the engine. This immediately happened again and roadside assistance was called. This was very very dangerous as I had no power in the middle of a busy intersection! this turned out to be the throttle body motor which was defective!

- Export, PA, USA

problem #14

Jun 062016

Edge

  • 4,750 miles
The contact owns a 2015 Ford Edge. The contact placed the chip from the starter button in his pocket. When the chip was slightly bumped, it opened the trunk of the vehicle. As a result, the trunk became damaged. The vehicle was taken to a body shop and the mechanic stated that the frame of the vehicle needed to be replaced. The dealer did not diagnose the failure. The vehicle was not repaired. The manufacturer was aware of the failure. The approximate failure mileage was 4,750.

- De Pere, WI, USA

problem #13

May 162016

Edge

  • 29,359 miles
5th stall 5/16/2016 turned left onto the I-90 on ramp, hit the gas and at ~40 mph the car shuddered and went into limp home mode. Pulled safely to the shoulder and ran the vehicle health report. The report shows issues with hill assist and safety restraints. (29,359)

- Sammamish, WA, USA

problem #12

Apr 222016

Edge

  • 5,222 miles
My car lost acceleration at 65 mph on the highway. Indicator lights illuminated and after pulling over and turning the car off was able to accelerate again. Was able to pull over to the side of the highway with no acceleration. I was in the slow lane, this could have been a potentially life threating situation if I would have been in a different lane with faster moving traffic. After the car was turned off and then on again, was able to accelerate. Drove about 5 miles to take the vehicle to the dealership and lost acceleration completely again. Purchased new in December 2015, currently has 5222 miles. This is the second issue with the car. The first issue was with the back passenger door. It was not aligned properly and sounded like air was coming in. Had to have door realigned.

- San Bernardino, CA, USA

problem #11

Mar 152016

Edge

  • 27,500 miles
3/15/2016 within 24 hours of picking the car up from the second reflash of the PCM and being told that the oil level was causing the stalling the Edge died on the I90 on ramp at eastgate. Bad news. Not even 24 hours after picking the Edge up it died while merging into I90 at eastgate. I have now owned this car just over 60 days and driven a total 1,900 miles during which it has gone into limp home mode 4 times. Evergreen has reprogrammed the PCM twice. This last time it was in I was told the oil level was too high and caused the motor to shut down. Well the oil level was set to the factory specification by the tech and yet it shut off again today. (27,462.6) finally the tech at the dealer was able to replicate the stalling last Friday but 5 days later my car is still at the dealer waiting for Ford to tell them what if anything they are authorized to replace

- Sammamish, WA, USA

problem #10

Feb 062016

Edge 6-cyl

  • 26,500 miles
The contact owns a 2015 Ford Edge. While driving 30 mph, the vehicle stalled without warning and all the warning lights on the instrument panel illuminated. The failure recurred several times. After the third time, the vehicle was taken to a dealer where it could not be diagnosed. The dealer received a bulletin about the vehicle and reprogrammed the PCM; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,500. Updated 05/04/16

- Sammamish, WA, USA

problem #9

Mar 022016

Edge

  • 27,250 miles
2/26/2016 left Edge at Ford dealer who reprogramed the PCM 3/2/2016 turning from inglewood road onto 228th accelerated going up the hill, car jumped from ~30 to 40 then shut down into limp home mode, service light flashing, pulled to the side ran vehicle health report, turned off and restarted the car.

- Sammamish, WA, USA

problem #8

Feb 182016

Edge

  • 26,800 miles
While passing (going from 40-60mph) a slow car in the right lane of highway 405 hit the gas pedal and the car shuddered and went into limp home mode, had to pull right across two lanes ran vehicle health report, turned car off and restarted

- Sammamish, WA, USA

problem #7

Feb 062016

Edge

  • 26,500 miles
Turning off of sahalee way on to highway 202 hit gas pedal and car lunged and then end into limp home mode, had to pull off the road turn the car off and restart

- Sammamish, WA, USA

problem #6

Jan 042016

Edge

  • 3,041 miles
On January 4, 2016 the vehicle entered a safe mode in the middle of traffic. Without notice, while in motion and in the middle of traffic, the vehicle shut down; deployed the emergency brakes; and attempted to dial 911. It nearly caused an accident in the middle of a busy intersection. We promptly took the vehicle to the dealership, where they said the issue could not be replicated. The regional representative at Ford customer service stated that if the issue could not be replicated Ford would not be able to do anything else. The vehicle is brand new, with around 3000 miles. We are concerned about the vehicle and Ford's unwillingness to address the issue.

- Indian Land, SC, USA

problem #5

Oct 222015

Edge

  • 1,000 miles
I have accidentally shut off my car while driving mistaking start button for radio button. This was my fault, but this is not a safe feature for any driver. Fortunately this time I was sitting at a traffic light and was able to restart the car.

- Saline, MI, USA

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