5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,445 miles

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« Read the previous 20 complaints

problem #6

Jun 282016

Edge

  • 5,700 miles
While driving at 70 mph on a busy stretch of highway, the vehicle jerked slightly, a notification light (orange wrench) came on saying to check the owner's manual, and the accelerator ceased to function. I was able to navigate the car safely to the shoulder; however, the braking felt strained and there was no ability to throttle the engine at any point. Upon stopping another notification popped up saying that "hill assist unavailable". once stopped, I turned the engine off and let the car sit for a couple of minutes. The car restarted (albeit roughly), and I was able to drive home safely. The car is currently at the Ford dealer where the vehicle was purchased. No update has been provided. The only feedback we've gotten was that they may "find nothing". this is a very serious problem, and I do not believe the vehicle is safe to operate without identifying and repairing this issue.

- Novato, CA, USA

problem #5

Jun 032016

Edge

  • 28,030 miles
Pulled up to a red light and waited until the light turned green. Then I attempted to accelerate and the the engine shut off; however, it is possible that the engine shut off while the car was stopped prior to accelerating. A warning came up on the vehicle display, but I cannot remember the exact warning. I shifted into park and started the car back up, and all errors cleared. I drove an additional two miles home, and did not experience the same issue (even though I repeated the same procedure at two stop signs, fully stopping and gradually accelerating).

- Floresville, TX, USA

problem #4

May 242016

Edge

  • 6,900 miles
I purchased a brand new 2015 Ford Edge on 12/29/15. On January 19, 2016, the ABS break system went out and it took 2 wks to fix.this happened when I was 4 hours from my home and had to leave it at a dealership then drive 4 hours back to get it. Ford could have cared less. Yesterday(5/24/2016),I was driving down the highway at the speed limit (70mph) when suddenly my vehicle's gas pedal stopped working. I immediately felt the car de accelerate and tried to press the gas pedal to keep up with traffic. However, stomping on the gas pedal did nothing to increase the speed. There were cars slamming on their brakes and swerving to go around me. I was in the left lane of a 3 lane highway and many cars and 18 wheelers began swerving to pass me on the right. It was extremely difficult to coast to the shoulder. The power steering seemed to be limited as well.there were 2 near misses with other cars and it could have been a very bad crash. I turned the vehicle off and back on and made it to my destination. But, this happened a second time on my way home in the dark. I took it in the next morning and used all back roads but even at a lower speed, the same thing happened twice. Ford now tells me that they are having problems with the "throttle bodies" on the 2015 Edge and the part is backordered. Therefore it could be 2-3 weeks before my car is repaired. I purchased this car in December of 2016 brand new off the lot, less than 6 months & less than 7K miles later I experienced an extremely dangerous equipment failure with no warning. Ford customer svc does not seem the least bit concerned that their customers are not only inconvenienced by this issue, but could be killed! what is wrong with them" does someone have to die to get their attention. I am still expected to pay Ford moter credit on the car. However, I am unable to drive it.once again, does someone have to die"

- Baton Rouge, LA, USA

problem #3

Mar 292016

Edge

  • 6,000 miles
Vehicle stalled again. First time October 2015 (filed a complaint). I was traveling on a road at relatively low speed and vehicle just stalled. Restarted quickly, a vehicle should not just stall for no reason, especially a new vehicle.

- Camarillo, CA, USA

problem #2

Oct 212015

Edge

  • 600 miles
In a parking garage, turning right at slow speed and vehicle stalled. No warning, all was going smooth until vehicle just stalled. Vehicle restarted. Informed dealer. Dealer service department "reprogramed PCM per tsb 15-0123". thought all was taken care of until stalled again in March. So reporting now.

- Camarillo, CA, USA

problem #1

May 072016

Edge

  • 5,000 miles
Vehicle shut down while driving on a straight section of road. Error said "full accessory power active". nothing was plugged in to any acc. Ports. Very dangerous as you have to place vehicle in park to restart

- The Colony, TX, USA