The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to al packer's white marsh Ford llc (9801 pulaski hwy, middle river, md 21220) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure where the brakes failed to operate as designed. The approximate failure mileage was 78,000. VIN tool confirms parts not available.

- Perryville, MD, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called marcotte Ford sales Inc (1025 main St, holyoke, MA 01040; (800) 842-0699) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had been made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greenfield, MA, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer barber Ford located at 640 E 8th St, holland, mi 49423 was notified and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fenndille, MI, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called frederick motor company - pre-owned (1415 w patrick St, frederick, md 21702, (301) 663-6111) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fredrick, MD, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Alphorn Ford Lincoln (N2985 18th ave, monroe, wi 53566) and the manufacturer were not made aware of the issue. The contact stated that the brakes felt spongey while depressed. VIN tool confirms the approximate failure mileage was 36,300. VIN tool confirms parts not available.

- Belliville, WI, USA

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle and pressing the brake pedal, the braking system would not immediately activate to slow or stop the vehicle. The driver had to press the brake pedal several times to activate the braking system. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified. The contact was informed that the vehicle was included in the NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 38,000.

- San Antonio, TX, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: Awaiting# (service brakes, hydraulic) (manufacturer campaign number: 20S42) however, the part to do the recall repair was not yet available. The local dealer Ford of queens located at 139-48 queens blvd, queens, NY 11435 and the manufacturer were notified of the issue and it was confirmed that the part was not yet available and no estimated time for parts availability were provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brooklyn, NY, USA