At random times (no consistency) as we are driving or at initial start up, the instrument cluster will black out with no communication along with an occasion "transmission not in park" message that appears. Radio is lost as well. I have returned to the dealer for warranty repair for the 4th time in less than 2 months with no resolution. Initial repair was a loose wire, same issue appeared less than a week later. 2nd repair the dealer "flashed" the BCM. Same issue appeared the next day. Third repair, the BCM was replaced. Less than 2 days later, same issue appeared. It is currently at the dealer again and I was told that Ford engineering now has to get involved as they have no solution to this issue.

- Rio Rancho, NM, USA

The head lights are always on a dim mode. I have called the dealer and they have said that's as bright as the light get. I also looked up if other owners and drivers are having trouble with their head lights. It is very dangerous to drive at night because you can't see either side of the road. I have asked my deal what it would cost to have brighter bulbs put in. They told me that Ford doesn't have brighter bulbs. I was told that it was going to cost me $399 to have them buy outside of Ford and have them put them in for me. Please look into this as it seems to be a issue for a few years. Thank you I look forward to hearing from you. [xxx] cellphone number [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Marion, MA, USA

Car just died 4 months after purchase; there was no lights or anything. The battery had to be charged and the dealer stated that the vehicle had to be driven 30 - 45 minutes every time to keep it charged. This is normal?

- Lincoln, NE, USA