2019 Ford Edge St - using parallel park assist feature, I followed prompts on screen, the car backed into another vehicle, damaging the right rear quarter-panel of the Edge. I had to take over and brake once I realized it was about to hit the other vehicle. No alerts or warnings appeared on the screen. The system shouldn't have continued with the parking steps if it "lost" its sensors on the space and should have sensed an object in the path. The vehicle also has transmission shifting issues around 25-30 mph. Nearly stalls before shifting into gear and accelerating. This happens 100% of the time driving in stop/go traffic, slow accelerating (not putting pedal to the floor), and driving city streets. Thick ice/condensation builds up on the interior side of the windshield when parked outside in a cold climate. Must be dried with a towel (towel will be soaked from the amount of water build-up) before car can be driven. Defrost does not solve the issue.

- San Diego, CA, USA

Crime protection vs. Occupant safety for Ford door locking system. For crime protection Ford has set, staring with the 2019 model, that the doors cannot be opened from the outside when the motor is running in parking position. Previous models did not have the feature or the system could be programmed so that the doors were open as an occupant safety feature. I make this statement as a lifelong safety engineer first at Mercedes Benz and later at bendix in breaks, followed by 25 years at TRW in seat belts, first in germany and later in usa. I.e. I was heavily involved with NHTSA for seat belt certifications and in the Ford seat belt buckle development, now standard in all North american cars. I see this step to lock the doors as a step against occupant safety and protection. A driver, which was able to stop the car I.e. having a heart attack, cannot be reached from the outside by helpers until police or fire department come. This might be too late in a remote area. Also parking in the garage and needing to manually unlock the vehicle for unloading is a nuisance. After trying to have the setting changed by a Ford dealer and contacting Ford customer service ended 5 months later in a statement from customer contact: You should have ordered this option. -there is not such an option available. So my request is after all not unreasonable, but the door lock system cannot be changed at a later point in time. In conclusion: Locking the doors at any speed is a necessity but not when a car is in park position, even with running engine. Locking for crime protection is a manual option if occupants feel unsafe.

- Palms, MI, USA

Single point of failure where ground wire disconnected from ECM and car lost 100% functionality and shut down completely while operating/driving while stopped at a red light. Hazards warning lights were non operable therefore my concern is if airbags would of even actuated if a rear end accident would of occurred since the vehicle had no functionality. Issue caused major traffic back up and police had to have vehicle towed to dealer. While waiting for tow truck, I had to climb over center console to manually open rear door to remove my toddler from stranded vehicle on a main road (13 mile and drake, farmington hills). I already voiced a corporate complaint with Ford and they did nothing to resolve issue or put me into an equivalent vehicle. The vehicle has also had previous odd/screaching rear axle noises and brake sticking/locking up issues when putting into reverse after parked overnight and has been into the dealer 2-3X for this issue. Vehicle is <6 months old.

- Farmington Hills, MI, USA