The contact owns a 2019 Ford Edge. The contact stated that while driving at undisclosed speeds, his wife noticed white smoke coming from the exhaust pipe. The contact then stated that he noticed an abnormal odor. The vehicle was taken to an independent mechanic where the contact was informed that anti-freeze had leaked into the exhaust and diagnosed that both head gasket failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 93,500.

- Hilliard, OH, USA

I had no warning my car just stalled and there was no coolant and white smoke coming from tailpipes. 2.0L EcoBoost coolant intrusion can lead to corrosion, misfires, overheating, fouled spark plugs, engine fires, and complete engine failure. It has been such a problem in early model 2.0L EcoBoosts that Ford issued a technical service bulletin.

- Alexander City , AL, USA

Vehicle stalled while out driving. White smoke coming from exhaust tail pipes & smell of gas from inside the vehicle which cause me to become dizzy & lightheaded. Engine started choking out & popping & white smoke coming from under hood. I cut vehicle off & call for roadside assistance- vehicle transported to Waldorf Ford Service Center. Vehicle diagnosed with ERG coolant leak coming from EGR cooler. Had to replace EGR cooler. Cost $1433.32. Solutions Warranty paid $607.82. I had to pay $825.50 which I am not happy about & I want Ford company to refund my $825.50. This issue was a Ford company problem that they were aware of since 2010. I bought this vehicle used on 11/29/2021 w/49,083 miles. Also in 3/28/2023 there was problem with turbo engine Waldorf Ford had to replace the turbo- cost me $400 - Solutions Warranty paid $800 to repair the turbo problem. Ford Company have faulty engine problems with Eco Boost engines. I want Ford company held accountable for my vehicle engine problems & I want Ford Company to refund my money spent on faulty Eco engines that they sold to consumer-Me. I am retired & dint have money to pay out to big Ford Company due to their negligence. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Laplata, MD, USA

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the oil warning light was illuminated and there was black smoke coming from underneath the rear end of the vehicle. The vehicle was towed to the dealer, who informed the contact that the EGR cooler needed to be replaced. The contact related the failure to Technical Service Bulletin: 20-2234. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

- Salisbury, SC, USA

The contact owns a 2019 Ford Edge. The contact stated while driving 60 MPH, the temperature gauge was rising with the check engine warning light illuminated. The contact stated white smoke was coming from the tailpipe. The contact parked the vehicle on the side of the road and added coolant because the coolant level was low. The contact continued driving to his residence, but the vehicle started to misfire. The contact continued driving to his residence. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 71,000.

- Cypress, TX, USA

The coolant of the vehicle is getting low after being filled each time. Upon research the 2019 Ford Edge models and Ford-€™s 2.0L EcoBoost engines are having the same problem. The coolant level gets below low and can even cause engine fire. Upon inspection from the mechanic, it is proven that the coolant fluid level decreases rapidly after filling and can be a leak that might can even cause vehicle fire.

- Elmont, NY, USA

Engine, coolant leaking from system. This our second engine and has only been been in the car 3 months less than 3000 miles! This is a on going problem with the ford eco boost engine!

- Conneaut , OH, USA

My vehicle overheated as I was driving to work (hardly 5 months after the warranty expired). I pulled over as the engine was smoking. Turns out engine failure the engine was not repairable. So, I took it to my trusted mechanic who ordered the engine from Ford. Within 2 weeks of getting my Edge back, the check engine light was on, the power train light came on too and within seconds of that the engine overheated again. The engine was taking in coolant and burned up again just as the first time. This is a Ford engine issue. Completely ridiculous and unsafe. I-€™m 5 months pregnant and should not have to worry if my new vehicle is safe or if the engine is going to blow up again.

- San Antonio, TX, USA

I was driving the vehicle in highway traffic with a slowdown in the morning, I was driving 14mph and vehicle had about 60,005 miles. The engine started knocking hard while I was driving, prior to this the engine had no issues. The diagnosis-€™s that the Ford dealership gave was that engine threw and engine rod on cylinder number 6, there was no warning lights that showed. Issue has been reported to Ford and they have yet to reached out due to their engine failing just a few miles over 60k. If i was in regular speed traffic my vehicle would of stopped right on traffic lanes and could of caused an accident. Vehicle is currently in the Ford shop awaiting for repair cost.

- Fort Worth, TX, USA

Was driving vehicle at 45 mph but once the vehicle slowed down to under 25 mph it would start sputtering. Drove about a half a mile and engine light came on stating Engine Coolant Over Temperature. I pulled immediately over into the emergency lane and turned car off. There was thick clouds of smoke rolling out of the exhaust pipes. Even under the hood was some smoke. Once vehicle stopped smoking so badly I opened the hood. I checked the oil and smoke could be seen coming from the oil stick. Looking at the coolant reservoir, it seemed to be empty. I had just had the fluids looked at a week prior to this! Called Ford Roadside Assistance and was told it would be upto 3 hours before a tow truck could arrive. I was on a heavy traffic highway in northern virginia with a child. I called a local tow truck driver who came in about an hour. I paid 300 to have it towed to my home town 74 miles away. Then was told by Criswell Ford they could not get to my vehicle for weeks since they had 1 mechanic. Had it towed again by Ford to Marlow Ford. They claim the EGR Cooler failed per technical service bulletin but states no engine damage. I cannot believe this didn't cause engine damage with extreme Temps. Where did the coolant go to? I have 42,500 miles on engine and still owe 12k. No vehicle should be doing this. They recalled the Edge from previous years with this issue. Why don't they uphold all years that this egr cooler is failing and not just do a service bulletin. I'm afraid the engine has damage to the intake and will show its ugly self once warranty is no longer at 5/60k. Any help would be appreciated.

- Maurertown, VA, USA

The contact owns a 2019 Ford Edge. The contact stated while driving 55 MPH, the vehicle performed as designed; however, while driving under 55 MPH, the vehicle would jerk and lunge while driving. No warning lights were illuminated. The vehicle was taken to the dealer where the contact was informed that there was nothing that could be done to correct the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to contact the NHTSA Hotline. The failure mileage was approximately 42,000.

- Roscommon, MI, USA

I cut my car off to fill up with gas, after filling up with gas I get back in my 2019 Ford Edge Titanium 2.0 Eco Boost and my car would not crank. It was turning over but would not crank. Finally, after my fourth time trying to start my 2019 Ford Edge it finally started and I had pump the gas pedal to keep it running. Then I noticed the engine light on, and my 2019 Ford Edge was running rough and sounded horrible. I took my 2019 Ford Edge to the Ford Dealership and was told that the Purge Solenoid Valve was bad, Giving my 2019 Ford Edge a default code a P0456 Fault Code (Evaporative Emission System Leak Detected, Severity 1 of 3, Service Should Be Scheduled and Repaired). My 2019 Ford Edge Titanium 2.0 only had 74,000 miles at the time this happened. The Ford Dealership told me that the Purge Solenoid Valve is/was not covered under the warranty. I believe a recall should be posted for the 2019 Ford Edge Titanium 2.0 Eco Boost. Because the part should not fail at under 100,000 miles. Also, this could affect the Oxygen Sensors Failing also. As a result of leaving a family stranded at the gas pump because there car will not start. Thank You, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Summerville, SC, USA

Engine coolant leaked into the engine causing catastrophic engine failure.

- Conneaut , OH, USA

When pushing on gas the car stutters and the engine was replace but still having same problem and also getting power train alerts and malfunction indicator lamp. Started back in October of 2021 till now April 2022.

- San Antonio, TX, USA

I have had my 2019 Ford Edge at the dealership twice with a collant problem. They have put my Edge on their analsis machine and checked for leaks with anything pertaining to the coolant. They have not found anything as to why it is leaking or evaporating. The dealership told me there was a coolant Ford used in some 2019S models that was evaporating quickly and was discontinued in use. Ive had to have them drain the old coolant out and have it replaced but since it is not covered under warranty ive had to pay out of pocket for the cost. Im attaching 2 photos 1 taken in Dec and 1 taken in Jan

- Worthington, WV, USA

Engine failed. Car was jumping and shaking out of control on the highway while I was going 60 mph and before I could pull of the highway it wouldn-€™t accelerate at all, and stopped directly in the middle of a busy highway.I could have been rear ended at a speed of 60 mph on a highway. It-€™s currently at Ford dealership. Before the car while parked made a gushing sound like water coming out of bath tub. After car started shaking check engine light and engine coolant over temperature came on.

- Winter Haven , FL, USA

While driving at approx. 10 mph through a parking lot, my vehicle ignition turned off for no explainable reason. Additionally, the instrument cluster went completely dark (no power). I did note that the center auxiliary display remained lit. Once the vehicle coasted to a stop, I attempted to restart the vehicle, at which time it did start, however it was in limp mode. I drove it home (1.5 miles) and turned it off. When I went to take it to the dealer the next morning, the vehicle started and operated normally. The Ford dealer (el cajon Ford) had the vehicle for 3 days, and was unable to identify the issue (no dtcs code). I was able to locate the examples of identical issues online, within a number of owner blogs. When contacting Ford, I was told there was nothing they could do, because they were not able to identify the problem. I am concerned that someone will not be in a safe place when this issue happens, and could potentially suffer injury or death. This vehicle has a manufacturing issue for which the manufacturer is unable to diagnose and resolve.

- El Cajon, CA, USA

Engine coolant leaking into the engine block caused the vehicle to come to a grinding halt on the highway. The vehicle alerted to low engine coolant roughly 30 seconds prior to losing drive power. The vehicle has approximately 42000 miles on it. There was smoke coming from the exhaust that smelled of burnt coolant and smoke coming from under the front hood, but no fire.

- Annapolis, MD, USA

Car shuts off while driving. This is the second time this has happened. The first time it happened on the highway.

- Galveston, TX, USA

From stop, began right turn into city traffic. Heard loud clicking noise in dashboard. Engine cut off. Lost power steering. Coasted to stop on side of the city street. Restarted engine successfully and drove away.

- Charlotte, NC, USA