10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving at approx. 10 mph through a parking lot, my vehicle ignition turned off for no explainable reason. Additionally, the instrument cluster went completely dark (no power). I did note that the center auxiliary display remained lit. Once the vehicle coasted to a stop, I attempted to restart the vehicle, at which time it did start, however it was in limp mode. I drove it home (1.5 miles) and turned it off. When I went to take it to the dealer the next morning, the vehicle started and operated normally. The Ford dealer (el cajon Ford) had the vehicle for 3 days, and was unable to identify the issue (no dtcs code). I was able to locate the examples of identical issues online, within a number of owner blogs. When contacting Ford, I was told there was nothing they could do, because they were not able to identify the problem. I am concerned that someone will not be in a safe place when this issue happens, and could potentially suffer injury or death. This vehicle has a manufacturing issue for which the manufacturer is unable to diagnose and resolve.
- El Cajon, CA, USA
Engine coolant leaking into the engine block caused the vehicle to come to a grinding halt on the highway. The vehicle alerted to low engine coolant roughly 30 seconds prior to losing drive power. The vehicle has approximately 42000 miles on it. There was smoke coming from the exhaust that smelled of burnt coolant and smoke coming from under the front hood, but no fire.
- Annapolis, MD, USA
Car shuts off while driving. This is the second time this has happened. The first time it happened on the highway.
- Galveston, TX, USA
From stop, began right turn into city traffic. Heard loud clicking noise in dashboard. Engine cut off. Lost power steering. Coasted to stop on side of the city street. Restarted engine successfully and drove away.
- Charlotte, NC, USA
Single point of failure where ground wire disconnected from ECM and car lost 100% functionality and shut down completely while operating/driving while stopped at a red light. Hazards warning lights were non operable therefore my concern is if airbags would of even actuated if a rear end accident would of occurred since the vehicle had no functionality. Issue caused major traffic back up and police had to have vehicle towed to dealer. While waiting for tow truck, I had to climb over center console to manually open rear door to remove my toddler from stranded vehicle on a main road (13 mile and drake, farmington hills). I already voiced a corporate complaint with Ford and they did nothing to resolve issue or put me into an equivalent vehicle. The vehicle has also had previous odd/screaching rear axle noises and brake sticking/locking up issues when putting into reverse after parked overnight and has been into the dealer 2-3X for this issue. Vehicle is <6 months old.
- Farmington Hills, MI, USA
- Winter Haven , FL, USA