10.0
really awful- Crashes / Fires:
- 3 / 4
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 127,889 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2003 Ford Escape. The contact stated that while driving 55 mph, he heard a noise coming from under the hood. He pulled over and opened the hood when the smell of fuel and smoke emitted from under the hood near the spark plugs. The vehicle was towed to the dealer for diagnosis. The dealer stated that they needed to replace the head of the engine. The vehicle was repaired. The manufacturer was contacted and stated that there were no recalls for the failure. The failure and the current mileage was 100,200. Updated 09/11/12 the consumer stated the spark plugs blew out of the engine head and stripped the treads in the heads. Updated 09/13/12
- Levittown , NY, USA
The contact owns a 2003 Ford Escape. The contact stated there was a recall associated with NHTSA campaign id number 12V353000 (engine and engine cooling). The authorized dealer and manufacturer were notified and they both informed the contact that the part was unavailable. The dealer stated until the part became available a temporary repair would be performed which consisted of disconnecting the cruise control cable. The contact had concern of the safety issue regarding the recall temporary repair. The contact had not experienced a failure.
- Darien, IL, USA
- Madison Heights, MI, USA