10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
80,212 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #6

Aug 222009

Escape

  • 83,000 miles
My 2004 Ford Escape I bought used from a dealer after less then 4 months an ignition coil popped I took it in for repair changed coil and spark plugs got it back and less then 2 days later another ignition coil popped.

- Greenwood Lake, NY, USA

problem #5

Mar 072009

Escape 4WD

  • 111,925 miles
I have had to replace my alternator in my vehicle three times now since 2006. I would like to know why. The dealer I bought it from can't find anything and is not willing to help since the last time it was repaired was over two years ago. When it was in for repairs they stated the Ford dealer it was taken too could not find anything wrong with it. I even filed a complaint with the attorney general's office but they got a letter of such in accurate info from the dealer the claim was dropped. I know two other people with the same year Ford I have with the same issue. I would like your company to buy my car and get me into a new one or at the very least repair this issue and any issues that may be found if and when this is looked into. I feel I should not need to be making payments on a car that breaks down every two years. Sometime more. Please help. My car is a 2004 Ford Escape XLT 4WD. Mileage: 111925vehicle location: Inpossessionif contacted dealer: Yesdealer name: Diehl motor.

- Harrisburg, PA, USA

problem #4

Jul 272007

Escape 6-cyl

  • Automatic transmission
  • 39,000 miles
The contact owns a 2004 Ford Escape. While driving 10 mph, the vehicle surges forward unexpectedly. The contact stated that the cruise control is leaking fluid into the electrical system. The dealer stated that the vehicle is not under recall and informed the contact that he would have to pay for the repairs. The current and failure mileages were 39,000.

- South Ozone Park, NY, USA

problem #3

Dec 092006

Escape 4WD 6-cyl

  • Automatic transmission
  • miles
- the contact stated that his Ford Escapes just stalls while driving, there are no warnings signs. The vehicle will just stop in the middle of the road. This happens at any speed. The vehicle will start back up right away. This started happening during the week second week of November 2006. The vehicle was taken to the dealership for repairs on 12/9/06 and the dealer could not find anything wrong with. The next day the vehicle stalled again. The consumer took the vehicle back in and the dealer changed the air control valve, and the crank shaft timing sensor. The dealer also told contact that they had contaminated fuel and replaced the fuel pump and filter. The stalling occurs two or three times a day. The vehicle is currently at the dealer again for repairs for the same issue. The contact has the repair order, no injuries have occurred due to this failure.

- Stratford, CT, USA

problem #2

Oct 142005

(reported on)

Escape

  • miles
Consumer 2004 Ford Escape stalled at slow speeds, especially when turning the steering wheel. The consumer was awarded a repurchase of her 2004 Ford Escape after arbitration due to the stalling problem.

- Asheville, NC, USA

problem #1

Mar 052005

Escape 6-cyl

  • Automatic transmission
  • 9,000 miles
Complaint received via E-mail."my wife and I purchased a 2004 Escape last year, and we have just lost the vehicle to a fire. Unfortunately, my entire 5,000 sq. Ft. barn is totally destroyed as well, and I nearly lost my home. She parks her Escape in an opening in our detached barn to keep it out of the weather. On the morning of 3/5/05 (4:45 am), I woke to a glow in the window, finding that my barn was totally engulfed in flames. When I first discovered the fire, the flames were contained to the area of the barn where her Escape was parked. The fire spread quickly, and we lost the structure and the Escape. Local fire investigators are looking at the Escape as the cause of fire. They believe the wiring may have ignited while sitting idle (not running). I found many instances on the internet where some Ford models have caught fire while sitting idle, but I haven't found any reference to the Escape. Can you advise if you have history of such fires with the Escape? I appreciate any information you can provide. My insurance company will begin an investigation tomorrow, and I am trying to collect as much information on spontaneous fires on Ford products, especially the Escape.

- Trenton, OH, USA