10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 101,249 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Took my 2005 Ford Escape in for an inspection and was told it would not pass unless I had the left front tie rod replaced. Before Friday, I had never even heard of a tie rod, much less had to have one replaced. I had several used vehicles before I got my new Escape in 2004 and none of them ever had to have a tie rod replaced. Long story short, both front tie rods were replaced, a front end alignment had to be performed and all total it cost me $690. I'm very upset about it, because I take excellent care of my car and was having no steering problems whatsoever. I would like to know if there was a recall on this part that I wasn't made aware of and if anyone else had to have one or more tie rods replaced.
- Huntersville, NC, USA
When entering a highway we hit a deep groove in the road and then proceeded onto the highway. Within 10 seconds the car wheels and steering wheel went out of control. The car weaved and bobbed for about 200 feet uncontrollable. I was told the steering rack and tie rod snapped. We hit someone while our car spun around into on coming traffic and we flew into the guard rail at such force the car lifted and got lodged on the guard rail. This probably saved our lives because at that point we had done a 180 and were facing oncoming traffic. Can not get an help from Ford.
- Palm Coast, FL, USA
Noticed a rattling in front end, creaking noise when turning towards the right, after taking it to the dealership and them telling me it was not covered under my bumper to bumper warranty, I took it to a front-end specialist in my town. The passengers sway bar link had to be replaced, now 3 months later, same noise different side. Took it to the same place and they had to replace the drivers side sway bar link. The front end place commented that they fix a large number of these on Escapes, more than any other car. Currently the parts can only be bought from Ford, which means they will go bad again in 2 1/2 years!
- Oxford, MI, USA
2005 Ford Escape. Noise in the front end while driving down the road at any speed. Has been to the dealer for service on three separate appointments for the same thing. First they said it was due to a recall on the power steering pressure hose. The second time they blamed it on tire rotation need. The third and final time to this particular service department, they said it was in need of a four wheel alignment but the noise would still be present. The vehicle did not pull left or right. I refused their service this time but they didn't seem to care about losing a customer. That was their demeanor everytime I went there.
- North East, PA, USA
2005 Ford Escape XLT: Pulls to the left, vibration in front, steering poor. It's been serviced at the dealer 3 times: At 2000 miles, 2600 miles, and 3800 miles. It's going back a 4th time. Thank god for the lemon law in mn. This is a serious steering defect from the factory. Ford needs to correct this before they loose all market share to quality manufacturers like Honda and Toyota.
- Champlin, MN, USA
- Little River, SC, USA