10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 39,703 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
: the contact stated that while driving 70 mph, the vehicle's transmission failed, throwing the vehicle out of gear. The vehicle would not accelerate or change gears. It was pulled to the side of the road, and then taken to a service dealer. The dealer determined that the transmission pump shaft was broken, and the gear surface was completely worn. The individual parts were replaced.
- Apple Valley, CA, USA
: the contact stated while turning into a parking lot at low speed, the vehicle lurched forward without warning. The vehicle stopped forward motion when the contact applied brake pressure. Also, the automatic transmission makes a clunking noise while shifting gears. Additionally, the key is difficult to turn in the ignition. In spite of the ongoing problems, the vehicle was not inspected by the dealer.
- Galesburg, IL, USA
Purchased new Ford Escape January, 2005. Transmission disengaged and failed August, 2005 with only 6091 miles on the odometer and in busy intersection. Car had to be towed to drew Ford dealer...transmission overhauled. Transmission disengaged on September, 2005 with 6710 miles on the odometer. At this time we were traveling 70 mph on freeway with considerable traffic to negotiate to the roadside. Car towed again to dealer. Transmission overhauled again after manufacturer refused to replace transmission with new one. Were told by drew Ford that it was a different part that failed the second time and that it was a result of faulty assembly by the manufacturer. We have serious concerns about getting behind the wheel of this vehicle and trepidation that our safety may be jeopardized if this happens again.
- San Diego, CA, USA
While pumping gas and parking in first gear vehicle rolled out into oncoming traffic. As a result, vehicle collided with another vehicle.
- Colorado Springs, CO, USA
Vehicle has grinding noise while driving in low speeds and reverse. Seems to be getting worse.
- Cedar Rapids, IA, USA
Transmission failed. Fortunately it failed before the traffic light turned green releasing the traffic headed toward the vehicle. I was able to drive in whatever gear it was in home. The vehicle ceased going into gear and was towed to the dealership. The vehicle was 15 days old and had 1326 mostly highway miles on it when the failure occurred. The dealership has indicated that the failure was the clutch in the automatic transmission. Parts were on national back order. Car has been in dealership for 16 days. Vehicle still awaiting parts for repair.
- Tallahassee, FL, USA
Intermittently while driving vehicle seems to go into neutral. Engine revved and clung, then goes back into drive. This failure occurred while reversing. The indicators on the dashboard kept flashing from N to R, the engine revved before finally settling in reverse. The second time this failure occurred while reversing, engine light came on. Dealership performed a diagnostic test in which the failure code read P01702. A factory engineer indicated that they were currently investigating this failure, but no remedy had been found.
- Ramsey, NJ, USA
- Apple Valley, CA, USA