10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
82,604 miles

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« Read the previous 20 complaints

problem #8

Jul 192013

Escape 6-cyl

  • 30,000 miles
I have a 2008 used Ford Escape that was purchased December 2012. It now has 37,000 miles on it. In June of 2013 I noticed above the rear wheel well there is rust bubbles popping up under the paint. Once I noticed it in June 2012, I took it to packey webb Ford in downers grove, il as soon as I noticed the rusting under the paint. I was told that it was going to be $1900 to fix and that it was not part of the warranty. Since the car was less than 5 years and at about 30,000 miles I should contact Ford to make sure that the rusting was not covered under warranty. Ford told said the wear and tear was part of the car and that it was out of warranty. Now if I want to get this fixed, it will cost me $2000.

- St. Louis, MO, USA

problem #7

Mar 052014

Escape

  • 82,000 miles
The contact owns a 2008 Ford Escape. The contact stated that he noticed corrosion near the rear wheel rims. The vehicle was taken to the dealer where the technician diagnosed that the inner and outer frame was corroding and causing it to separate from the vehicle. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 82,000 and the current mileage was 82,400.

- Hamburg, NY, USA

problem #6

Nov 202013

Escape

  • 67,000 miles
My Ford Escape is rusting out around the rear wheel well on the passengers side as well as at the welded seams on the inside of the doors. I am very disappointed as this vehicle was not cheap and I even paid extra or the rust proofing and undercoat before the vehicle ever even left the dealer parking lot. I don't think a good quality, well made vehicle would be rusting out in such a short time. I have always been a Ford customer and take very good care of my vehicle and I am very disappointed in this quality.

- Cumberland, MD, USA

problem #5

Mar 102013

Escape 6-cyl

  • 81,000 miles
I was pulling into a parking space at a speed of < than 5mph and suddenly the vehicle sped up out of control to a speed of 40-50mph tried to mash brakes to the floor, but vehicle continued jumped a fence and hit a huge tree off in a ravine. Two men were watching as the car sped up and ran to pull me from the wreckage after the crash, I was pinned in on the driver side, I suffered multiple injuries.

- Dallas, TX, USA

problem #4

May 012013

Escape 6-cyl

  • 65,000 miles
I purchased a used 2008 Ford Escape in summer of 2010. May of 2013 paint began to chip around the rear wheel wells exposing rust that had been there for what had to have been a lot longer than just the previous winter. I contacted Ford directly to get this response (shortened for space): After reviewing my resources, there are no warranties or programs in effect that would provide coverage of your current concern. I have also verified that your vehicle is not involved in any open recall programs. I understand that you feel that this is a common issue with the same year, make and model of your vehicle. However, Ford Motor Company and the national highway traffic and safety administration (NHTSA) work together to proactively identify areas of concern through investigation of consumer and dealer feedback. During an investigation Ford cooperates fully with NHTSA. Due to our rigorous safety standards and constant testing, not all issues result in recall or customer satisfaction programs. If a program is announced on a specific component, Ford will notify you by mail. It was further explained to me via phone that since my vehicle was produced 6/2007 it was out of a 5 year warranty and further since I was the second owner of the vehicle there was no warranty. Upon doing research before contacting Ford I found this was an issue as early as the 2005 model Escape. I do not understand how it is possible for a company to continue to sell a vehicle with an issue such as this. I am fortunate that financially I am in a position where getting a better car was possible and has been done, but who resolves this for other owners whom could not see the issue until paint chips, like me and then are told, Ford whom should be responsible for it will not be?

- Dublin, OH, USA

problem #3

Mar 102013

Escape

  • 80,903 miles
I pulled into a parking space at around 5-10 mph, hit the brakes and the accelerator pedal stuck. The car took of at around 40-50mph jumped a fence and crashed into a ravine, hitting a big tree. I was pinned in the automobile hit my head and injured my leg. I was taken to the emergency room where I suffered a spinal cord injury and a huge hematoma on my left leg.

- Dallas, TX, USA

problem #2

Apr 102013

Escape

  • 93,000 miles
I was driving on I 40 in garner, nc, and heard very loud noise, it was my moon roof, exploded, shattered. I looked on internet and found no recalls on this. Did find people who have complained about the same thing has happened to them with their Escapes and Ford not going good for it, what does it take" injury"

- Garner, NC, USA

problem #1

May 162012

Escape

  • 43,000 miles
The contact owns a 2008 Ford Escape. While the vehicle was parked, the contact noticed the rear driver's side exterior door handle partially detached upon entering the vehicle. In addition, the rear driver's side door lock failed to function properly. The vehicle was not inspected. The manufacturer was notified of the defect. The approximate failure mileage was 43,000.

- Fort Worth, TX, USA