10.0
really awful- Crashes / Fires:
- 15 / 0
- Injuries / Deaths:
- 11 / 0
- Average Mileage:
- 57,631 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Air bag amber warning light comes on after starting engine (solid light). Most times it will go out when you turn the ignition off and restart. Stays out for several weeks and the problem returns. This is happening for over a year. Several different dealers have confirmed problem but don't have a fix. Is the air bag system functional?
- Rabun Gap, GA, USA
In the early morning hours in heavy rain, my vehicle slid on the road and ran into the back of a mach truck. The speed was approximately 35 mph, and the entire front end of my vehicle was pushed back. The air bag did not deploy and the driver hit the steering wheel, only being somewhat protected by wearing a seat belt. The vehicle is currently in the shop for repairs, pending insurance investigation. The vehicle in question is a 2008 Ford Escape.
- Pasadena, MD, USA
The contact owns a 2008 Ford Escape. While driving between 25-30 mph on normal road conditions, the air bags deployed without an impact or crash occurring. The driver sustained minor injuries from the moderate force. The air bag warning indicator did not illuminate on the instrument panel. The entire instrument panel, windshield, and steering wheel were damaged. The police was called to the scene and a report was filed. The vehicle was able to be driven to an authorized dealer for inspection, but they were unable to determine the cause of the failure. The manufacturer was notified, but did not assist. The vehicle has not been repaired at this time. The failure and current mileages were 111,000.
- Fond Du Lac , WI, USA
I was traveling down a busy road at about 35 miles an hour and collided into a vehicle that pulled out in front of me. My front passenger side area (the passenger side headlight) impacted with the drivers side passenger door of a 2002 Mercedes Benz. The Mercedes' airbags deployed on the side of the impact. None of the 6 airbags deployed in my brand new 2008 Escape. Fortunately none of my passengers (wife, 4 yr old daughter, 11 mo old son) were injured. If this accident had occurred on the interstate or had we been traveling faster, due to the air bags not deploying, bodily injury and or death could have occurred to the occupants of my vehicle. There were damages to my vehicle in excess of $8500 at the initial estimate. I am still waiting for my truck to be fixed. I will attempt to contact the dealership as well as Ford Motor Company to work out a remedy if possible. This is an apparent defect and needs to be addressed asap. If you have any advice on how I should approach this with the dealership and or Ford mc, please let me know.
- Fort Bragg, NC, USA
The contact owns a 2008 Ford Escape. While exiting the driveway in reverse at 10 mph, the contact depressed the brake pedal, but the vehicle would not stop. There were no warning lights illuminated prior to the failure. Several months later, the failure recurred while approaching a stop sign. The contact's vehicle struck another vehicle and the damages exceeded $2,400. The dealer stated that nothing was wrong with the vehicle. Several weeks later, the failure recurred and the contact was involved in another crash. The air bags failed to deploy. The damages exceeded $8,000. During each failure, the contact depressed the brake pedal all the way down to the floor. He still has possession of the vehicle. The failure mileage was 6,000 and current mileage was 13,000 updated 06/16/08
- Bassett, VA, USA
The contact owns a 2008 Ford Escape. While driving 15mph, the contact crashed into a parked mobile home and the air bags didn't deploy. There was damage to his vehicle; however, there wasn't any damage to the motor home. The front passenger seat was damaged and destroyed. There were no passengers in the vehicle or injuries. There were no warning lights present before or after the crash occurred. A police report will be available in 10 days. Photos are available. The vehicle is at the repair facility. The VIN and the engine size are not available. The failure and current mileage was 2,100. California traffic collision report. Updated 10/15/07
- Coronado , CA, USA
- Snowflake, AZ, USA