10.0

really awful
Crashes / Fires:
28 / 0
Injuries / Deaths:
19 / 0
Average Mileage:
104,489 miles

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« Read the previous 20 complaints

problem #244

Feb 062014

Escape

  • 105,000 miles
The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 45 mph, the power steering assist failed. The vehicle was shut off and restarted however, the failure was sporadic. The vehicle was taken to a dealer, who diagnosed that the steering column needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 105,000.

- Fremont, WI, USA

problem #243

Feb 122014

Escape

  • 55,000 miles
I was pulling my 2008 Ford Escape out of the driveway when the power steering failed. The ignition was turned off and then turned back on and problem seemed to resolve. However, that was 2 weeks ago and it has been happening every day since. Also, the steering wheel now vibrates from side to side all the time. The vehicle only has 56,000 miles on it! I'm concerned that it might go out while I'm driving. It's a costly repair that our family can't afford. I've seen thousands of complaints on multiple websites. How can Ford not issue a recall? this is a huge safety issue!!

- Des Plaines, IL, USA

problem #242

Feb 222014

Escape 6-cyl

  • 95,553 miles
The power steering on my 2008 Ford Escape just went out, before it went out the steering wheel moved left to right on its own at a idle. Soon after that there was no power steering at all. I called the dealership and they said they where not aware of any problems and that I should bring it in and have it looked at. After searching for this problem I found out there are very many complaints with the same year make and model as the one I own even the same mileage at the point of break down. This is very dangerous it works when it wants to, the repair is close to $2,000 and I'm wondering why there is no recall on this issue considering lives could be lost very easily if it decides to go out during a sharp turn or at faster highway speeds.

- Belleville, IL, USA

problem #241

Feb 142014

Escape

  • 107,000 miles
My wife complained one day the steering column was shaking. Then a few days later she said the power steering was not working. To get it to work, she turned the ignition on and off until it worked. I drove it a few days later and found the column shaking violently. The next morning, the battery was dead. Apparently the sensor in the column did not tell the ignition to turn off and it drained the battery. Tow truck started the battery, I drove it to the dealer and they tell me it will be $1000. Ridiculous. I have never heard nor have my friends heard of this type of issue in a car with less than 200,000 miles. Dealer says this is infrequent but from my reading on this site I am doubting their word. Ford should be more helpful with this. Share the cost or repair for free. This is a severe safety issue. Other than fires, or brakes can you imagine a more serious issue.

- White Lake, MI, USA

problem #240

Feb 042014

Escape

  • 75,000 miles
Power steering all of sudden went out while I was driving.

- Indianapolis, IN, USA

problem #239

Feb 172014

Escape 4-cyl

  • 96,800 miles
Suddenly I began hearing a clicking noise in the dash of my 2008 Escape with 96,800 miles. Next I began hearing a raspy noise in the steering column. While in idle my steering wheel jerks to the left and right on it's own. Both the jerking and the noises come and go with out any prior warning. This seems to be a major issue in many of the 2008 Escapes, and someone is going to get seriously injured or killed. I contacted Ford and they acted like they new nothing of the issue. Until this point I have been pretty pleased with my vehicle, but the fact that Ford has not had a recall after so many incidents, makes me not want to buy a Ford ever again. My mechanic has suggested I replace the electronic steering column. The cost will be around $1300 with parts and labor.

- South Bend, IN, USA

problem #238

Feb 022014

Escape 6-cyl

  • 133 miles
Was making a lft hand turn out of my church parking lot and steering became impossible. It took both hands turning with all my strength to make the turn. When arriving home I had to get a male person to get the car into my parking spot as I could not. He turned the car off and it sat for 10 min or so and then worked just fine. I am scared to death this will happen again during heavier traffic times.

- Kingsport, TN, USA

problem #237

Feb 022014

Escape 6-cyl

  • 50,248 miles
I purchased a 2008 Ford Escape on September of 2013 everything was running properly until the month of February 2,2014 my power steering began to get difficult to turn when I turned off the ignition and back on again it would resume to its normal procedures. Also the steering column shakes when I start the vehicle it now it occurs more than before my concern is driving and it would lock up causing an accident.I have taken my vehicle for an estimate which will be around 1400 to 1500 being that I am barely purchasing I am unable to fix this problem.. this however is a great concern for other persons with problem this definitely should be a recall alert!!!

- Las Cruces, NM, USA

problem #236

Feb 142014

Escape

  • 109,000 miles
The contact owns a 2008 Ford Escape. The contact stated the power steering failed. The vehicle was not taken for inspection or repairs. The manufacturer was not made aware of the failure. The VIN was unavailable. The approximate failure mileage was 109000.

- Erie, PA, USA

problem #235

Aug 122013

Escape

  • 56,000 miles
After taking the vehicle to a Ford dealer for an oil change the next day my wife started the car in a school parking lot and there was no power steering. Not knowing what to do, she drove it. After she parked it and started it again the power steering came back. The power steering now goes out intermittently when starting the vehicle, so we turn it off and back on and the power steering is restored. At stops the steering wheel vibrates side to side, but when the vehicle starts moving the vibration goes away. I see many posts on this known issue, is someone going to have to get hurt or die before a recall is issued on this problem.

- Colorado Springs, CO, USA

problem #234

Jan 042013

Escape

  • 110,000 miles
My power steering just all of a sudden would not work, I could turn it off and back on and it would work initially. But then it would go out as I was driving. Now it doesn't ever work. Its very dangerous when trying to turn especially in bad weather. I called about getting it fixed and they said it would cost $908 for the part alone!!

- Hiawatha, IA, USA

problem #233

Jan 312014

Escape

  • 129,000 miles
Went to turn on the vehicle and had no power steering. The car had been sitting, in the cold, a couple days. I contacted the dealership and they suggested turning the car off and back on but this didn't work. I was not close to home so I drove the car, with no power steering to the closest auto shop. At this time I found out that it was an electric power steering unit. When the vehicle was turned back on at the repair shop the powersteering worked fine and I drove home. Over the next month this was happening more and more and I started hearing a "noise" and the steering wheel would move when idling. Yesterday, driving down the highway I lost all powersteering. I would have to turn the car off/on several time to get it to work and when it is working the steering wheel shakes! I was astounded when looking on line to check for a recall, the number of complaints and customers having the same issue...same model and year, and yet nothing has been done. I spoke with Ford this afternoon, both my dealership at home and the main customer service center to which I was told "that they are unaware of any issues, no recall has been issued, and they recommend that I get the repair completed". of course the repair has to be done, to the toon of $1500...this is crazy. This is clearly and issue with a major part of the vehicle, a huge safety concern as well. No power steering on a 4WD vehicle is dangerous!

- Kankakee, IL, USA

problem #232

Feb 172014

Escape

  • 180,000 miles
Started vehicle in parking lot. As I went to back out, I realized I had no power steering. Turned vehicle of, then back on and power steering came back. However, now the steering chatters at idle. After having read the numerous complaints on the NHTSA sight, I decided to add mine to the list. Over 1/3 of all the complaints received for this model are for the same issue. When is there going to be a recall?

- Saint Leonard, MD, USA

problem #231

Feb 162014

Escape 6-cyl

  • 100,467 miles
Twice this morning, while at a stop light, the steering wheel has begun to move on its own. The movements are small, rapid adjustments to the left and right. While investigating the cause, I found this to be a growing problem reported with this 1st year model Ford Escape with "electric power steering", and has been cited, by many, to result in numerous, no-warning, losses of power steering. The problem reported is a malfunctioning steering torque sensor, and the repair is the replacement of the entire steering column, part #3C529 ($908) plus labor. I believe this to be a serious safety issue and that a recall should be issued.

- Owensboro, KY, USA

problem #230

Feb 142014

Escape

  • 120,000 miles
I don't know who to contact but my 2008 Ford Escape has experienced power steering loss. There are several issues. The power steering randomly goes out while driving making controlling the Escape impossible. You have to turn car off and restart to get power steering to come back. If this would happen while moving at a fast speed it would be a very dangerous situation. I will be taking my car to a dealership tomorrow but there has been hundreds if not thousands of complaints concerning this situation (www.aboutautomobile.com/complaint/2008/Ford/Escape/steering). Ford estimated repair price is $1700.

- Delaware, OH, USA

problem #229

Jan 032014

Escape

  • 115,000 miles
When I start the car intermittently I have no power steering until I turn off the car a restart it. Also when the car is idling the steering wheel shakes and makes a knocking noise. I am very concerned that the steering will go out on the highway and cause an accident.

- Spring Grove, IL, USA

problem #228

Feb 132014

Escape 6-cyl

  • 62,000 miles
While stopped at red light, I noticed a "twitch" in the steering wheel. Steering appeared to be normal as I was driving. Later, again while setting still, I again noticed steering wheel actually "twitch" on it's own, my hands were off of the steering wheel. This vehicle has electronic steering assist. Vehicle is currently at dealership being evaluated. They are telling me that Ford currently doesn't have a recall on this. This definitely a safety issue! I have found online other reports of losing steering assist. This could lead to crashes in certain driving conditions and situations. The steering system of any vehicle is one of the most basic and fundamental safety systems, and being so, should be far more reliable and proven through testing and being G backed up by the manufacturer. I am being told that this could cost $1000-$1500 to repair, as they may have to replace the entire steering column. That in my estimation is unacceptable.

- Plymouth, IN, USA

problem #227

Feb 142014

Escape 6-cyl

  • 120,238 miles
As I was driving to work this morning, my power steering suddenly went out, without warning. I was able to gain control of the vehicle, but would most likely have crashed if this had happened on a busier road, or at greater speeds. I planned on taking the vehicle to my mechanic, but my first internet search uncovered the breadth of this issue, which seems to affect most Escape owners at or near the five year mark of the vehicle. This internet search also made Ford's crass response to this widespread issue, to stay silent and increase their profit margin due to shoddy products. In light of this, I am strongly considering trading the vehicle in for a more reliable make.

- Doraville, GA, USA

problem #226

Feb 142014

Escape

  • 100,700 miles
At idle speeds vehicle wheel shakes on its own when driving, power steering sensors force wheel to fluctuate, and motor inside steering column makes noise. Vehicle taken to dealer, was told standard fix is for steering column to be replaced, but cannot yet verify that is needed yet. Was told the condition will get worse, and for now to wait on repair, which would cost $1,600 to replace steering column.

- Chicago, IL, USA

problem #225

Feb 042014

Escape 6-cyl

  • 119,200 miles
My daughter was making a left turn from a full stop after turning had to force steering back lucky there was no on coming traffic later that day while turning into gas station steering locked up on my wife lucky she was going slow called dealer where we bought vehicle took in for service 2/5/2014 done on 2/6/2014 replaced steering column $1431.06 can Ford even replace a little finger for that amount I don't think so will not buy another Ford.

- Sicklerville, NJ, USA

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