10.0

really awful
Crashes / Fires:
28 / 0
Injuries / Deaths:
19 / 0
Average Mileage:
104,489 miles

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« Read the previous 20 complaints

problem #124

Oct 032012

Escape

  • 75,445 miles
Beginning in the month of October 2012 my steering wheel began shaking. The power steering went completely out just as I was taking a turn on the freeway. I just barely managed avoid hitting someone head on.

- Columbus, MS, USA

problem #123

Mar 192013

Escape

  • 120,000 miles
Got off work drove across street, parked for an hour, got back in started to back up and it was like I didn't have power steering. Let other car go, continued across street to gas station to check under the hood. Nothing looked wrong. Started car back up and we had power very confused. I guess it's possessed. Like when the horn would make noise on its one couple yrs back. Didn't get too far and all of a sudden the steering wheel made shakin noise like it was grinding and we lost power again. Turned around and headed to dealership. They said it was steering column control board. $1400 to fix. Don't have that kind of money. Need to see if we can install it ourselves. From the sounds of it looks as if they should have this recalled, for we will be on the hunt for a new car and we thought about a 3rd Escape but not now.

- Fulton, MO, USA

problem #122

Mar 182013

Escape

  • 45,000 miles
Power steering keeps going in and out. Usually it will not work when I start the car but if I turn it back off and on a few times it starts working again. The steering wheel also vibrates or pulsates when I am driving. Hasn't happened while driving yet but I am scared that it is just a matter of time. Seen a lot of Ford Escapes having this problem.

- Hilliard , OH, USA

problem #121

Mar 112013

Escape 6-cyl

  • 85,221 miles
While sitting idle at a light the steering wheel shakes, powering steering system shuts down while operating vehicle.

- Holland, PA, USA

problem #120

Feb 112013

Escape

  • 105,000 miles
The contact owns a 2008 Ford Escape. The contact stated that he started the ignition and there was an immediate loss of power steering assist. The engine was turned off and upon restarting the power steering assist began to function normally. The steering wheel would also shake intermittently. The failure recurred whenever the contact was driving at various speeds and during initial start up of the vehicle. The vehicle was taken to an authorized dealer for diagnosis. The technician stated that the failure was contributed to the steering column sensor. The vehicle was not repaired. The manufacturer was not notified of the malfunction. The approximate failure mileage was 105,000. The VIN was unavailable.

- Katy, TX, USA

problem #119

Mar 112013

Escape 4-cyl

  • 130,000 miles
At around noon on 3/11/2013, my steering wheel started to vibrate while driving down the freeway at about 75 mph. After running some errands and dealing with this all day, I was exiting the freeway to the feeder road (during rush hour traffic) and my power steering totally went out. It was all I could do to move the car to the side of the road. I pulled a muscle in my arm pulling so hard out of sheer panic. It's a miracle I didn't hit another car, as it was bumper to bumper on each side of me due to the time of day. Once I turned the car off and back on, I had control of the steering again but the vibrating has not went away and it is getting worse! I'm afraid to get back on the road and since the car is around 130K miles...no warranty. I see online that many others are having the same issue. I want this problem recalled and fixed by Ford before someone is seriously hurt on the road!

- Houston, TX, USA

problem #118

Dec 262012

Escape

  • 58,000 miles
The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 40 mph, the steering wheel seized without warning. The engine was turned off and upon restarting, the steering wheel began to operate normally. The vehicle was neither diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 58,000. The VIN was unavailable.

- Philadelphia, PA, USA

problem #117

Feb 052013

Escape 6-cyl

  • 82,000 miles
I was approaching a stop light and noticed that the steering wheel began to shake in my 2008 Ford Escape. At this time I still had power steering but the steering wheel continued to vibrate. As I proceeded through the light, it continued to shake with a slight grab to the right periodically. As I continued onto the freeway, the shake continued until the power steering went out completely. After getting home, I shut the car off and waited a few minutes, started it up again and the vibration in the steering wheel was back but the power steering was working again, after a few minutes, the shake was gone and so was the power steering. To this date, 03/10/13, I do not have power steering at all. I took it to my Ford dealer and was told that the whole steering column needs to be replaced because of the torque sensor in the column. My mileage at the time I noticed the shake was 82,000. The cost to replace this is outrageous, and the safety issues involved are severe cause for concern. I noticed that there are many, many other 2008 Escape owners with this same issue. This should be a recall!!!

- Caldwell, ID, USA

problem #116

Feb 282013

Escape

  • 88,000 miles
The contact owns a 2008 Ford Escape. The contact stated that while driving 45 mph, the power steering system malfunctioned, causing the vehicle to become difficult to steer. The contact took the vehicle to a dealer for a diagnostic test. The dealer stated that the torque was defective. The dealer stated that the entire power steering system needed to be replaced. The contact called the manufacturer and filed a complaint. The failure mileage was 88,000.

- Farmington Hill, MI, USA

problem #115

Oct 172012

Escape 4-cyl

  • 89,000 miles
As I was backing up, I lost power steering. I was unable to turn the wheel without great force, and backed into the porch. After turning the car off and turning it back on, this resolved. It happened again the next day going forward at 40 mph. I could hear something in the steering column click and then lost power steering. Now the power steering has completely gone out. When I start the car, I can turn the steering wheel all the way one direction and "trick" it into having power steering for a moment before it clicks off again. I have sustained a neck and shoulder injury from having to use my entire body to turn the wheel, and slamming into the porch when the wheel got "stuck" in a turned position and I was unable to turn it back. It is unbelievable that no one has died as a result of Ford's defect. Will the NHTSA wait until then to force Ford into a recall?

- Knoxville, TN, USA

problem #114

Mar 042013

Escape

  • 109,006 miles
Power steering goes out for no reason. It clicks in the housing under the steering wheel, in the steering column. Needed to add that we have had several injuries and more than one accident where a vehicle sustained damage as a result of this defect.

- Hendersonville, AA, USA

problem #113

Jan 032013

Escape 4WD 4-cyl

  • 90,000 miles
The contact owns a 2008 Ford Escape. The contact stated that while driving 35 mph, the power steering assist failed without warning. The vehicle was taken to the dealer. The technician diagnosed that the steering column needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 90,000 and the current mileage was 102,359....updated 05/22/13 updated 06/05/2013

- El Paso , TX, USA

problem #112

Feb 242013

Escape 6-cyl

  • Automatic transmission
  • 102,000 miles
The contact owns a 2008 Ford Escape. The contact stated that when he started the vehicle, the steering wheel pulsated and there was no power steering assist. After restarting the vehicle several times, the power steering would activate. The failure recurred numerous times. A dealer was notified and an appointment was secured for diagnosis of the vehicle. The vehicle was not repaired. The failure and current mileage was 102,000. Updated 4/24/13 the consumer stated the steering column assembly was replaced on March 15, 2013 at a cost of $ 1366.50

- Sarnac, MI, USA

problem #111

Jan 282013

Escape

  • 100,000 miles
The contact owns a 2008 Ford Escape. The contact stated that while entering into a parking space, the steering wheel began vibrating and could not be turned. The failure occurred without warning. The engine was turned off and restarted, as the power steering assist reset independently. The vehicle was taken to a dealer, who stated that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified but offered no assistance. The failure mileage was 100,000.

- Elkhart, IN, USA

problem #110

Jan 012013

Escape

  • 90,000 miles
While driving my 2008 Ford Escape going 45mph my power steering failed. Luckily I was able to pull off the road without causing an accident. I stopped the vehicle and shut it off. Once I restarted the vehicle the power steering started working again. As I continued to drive my steering wheel began to shake and the power steering went out again. I looked up on line about this and found numerous complaints concerning this issue. This is an extremely unsafe condition that is directly related to this vehicle across the country. I'm surprised no one has been killed yet but it will happen if something is not done about it. I contacted my Ford dealer and there is currently no recall on this vehicle for this problem. I also contacted the Ford Motor Company and registered a complaint with them but got no response. Based on the number of complaints and the safety issue with this I feel something needs to be done about it.

- Columbiaville, MI, USA

problem #109

Feb 222013

Escape 6-cyl

  • 58,381 miles
Car involved is a 2008 Ford Escape XLT. While on a 250 mile trip, I had exited I-20 and was driving approx 40mph on a 5 lane highway when I heard a click and the steering became totally unresponsive. It took my entire body weight against the steering wheel to guide the car to the side of the road. After turning the car off and restarting, the steering capability returned to normal. Have been told the power steering motor will have to be replaced. Considering the number of complaints and severe crashes, there should be at least a "soft recall" on the steering sensors, column and power steering motor.

- North Augusta, SC, USA

problem #108

Feb 012013

Escape 4-cyl

  • 120,000 miles
The vehicle's power steering is failing on a regular basis. It is equipped with electrical power steering system so is not attributed to low fluid levels, hoses, or lines. This is a popular problem among owners of the same car with similar mileage.

- Richardson, TX, USA

problem #107

Dec 112012

Escape 4-cyl

  • 147,000 miles
I was driving my kids to school when the steering wheel began to shutter rapidly. The shuttering made the vehicle difficult to control. I shut the vehicle off and the problem went away until the next time I went to drive the vehicle. Later that week the power steering went completely out while I was driving in a parking lot. I almost hit another vehicle as I was manuevering through the parking lot. After stopping and restarting the vehicle the power steering returned.

- Bluffton, OH, USA

problem #106

Feb 172013

Escape

  • 92,000 miles
The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 45 mph, the steering wheel seized. The vehicle was moved to the shoulder where the it was shut down and restarted. The vehicle functioned normally then the failure recurred shortly after. The contact also stated that the failure recurred intermittently. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 92,000.

- Cold Spring Harbor, NY, USA

problem #105

Feb 142013

Escape 4-cyl

  • 103,000 miles
While backing up at a gas station, I turned the steering wheel to the right and it jerked the wheel back straight. Power steering quit working, I did manage to get the vehicle backed up and went into next parking lot. Wasn't sure what to do, so I turned the truck off, then started it back up and my power steering was back. Now after reading all the complaints it has me scared to drive my truck. This problem hasn't happen since 02-14-13 but I never know when the power steering will go out. This is a major safety issue and it's sad that Ford and the recall department hasn't taken the right action on this problem. How many deaths must happen before you to decide to recall this problem. It's not a cheap fix for the owner of these trucks. And Ford has been notified plenty of times about the steering issue and have decided to ignore this major safety issue.

- Smiths Grove, KY, USA

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