Sudden loss of acceleration. Wouldn't go above 20 mph. Took it to the dealer and they suggested to do $1000 worth of work. The engine cover gasket leaked onto the plugs so they cleaned the plugs and cleaned the injectors. Okay. That's understandable. Then they performed a trans fluid change. So we figure they know what they are doing, right? Since it's a Ford dealership. Wrong!

The car is picked up. A block down the road. Boom! Same problem, dropped it right back. They kept the car for several days. Called numerous times to check on status of car. We need it for another day, then another. Finally, they say. It's the trans! Code P0732. So we paid $1000 for a car that doesn't work. So they say it's going to cost $2300 for a new trans and $1700 for labor! WTF! Couldn't they have told us from the beginning that was the problem? Towed the car out of there!

At 68000 miles the band for 2nd and 4th gear broke, sending the vehicle into limp mode (only using 1st and 3rd).

I found this is a known issue and took it to a dealership for an estimate and ask for good will on the warranty as it was only expired by 1 yr and 8000 miles. They said I needed to call Ford. The Ford rep tried sympathizing with me but only wanted to talk about a new recall on the power steering. He stated that Ford executives have decided to not do goodwill for these types of issues and basically that I was sh*t out of luck. I understand every make and model has its known issues but the company should try a little harder to make it right. This is the third Ford I have owned, but due to the ridiculously poor customer service it will be my last.