3.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 38,819 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
In December of 2007 I purchased a 2008 Ford Escape limited. About 2 months ago I had to bring it in because it was losing transmission fluid and shifting irregularly(it had 33,000 miles on it). They told me that the front seal of the transmission was leaking and they replaced it at the dealership. About 2 weeks ago my wife noticed that it was shifting poorly into reverse, first there was a pause and then it would shift into reverse shaking the entire vehicle, the dealership informed me that now we have an internal leak and they are in the process of fixing that problem (it now has 40,000 miles on it).
- Isanti, MN, USA
Transmission cooler leak, causing it to jump when below 20 miles an hour. While in boston during rush hour, could have caused a major accident.
- Nashua, NH, USA
The contact owns a 2008 Ford Escape. After accelerating from a stop sign, the vehicle would not accelerate past 40 mph and began vibrating uncontrollably. The contact activated the cruise control once the vehicle reached 60 mph and the vibrating ceased. Approximately 30 miles later, he was able to find a Ford dealer and they performed a diagnostic. The contact was informed that the torque converter was defective. The mechanic could not duplicate the failure and the vehicle has not been repaired. The vehicle was driven to a dealer near the contact's residence. The mechanic stated that they would not be able to replace the torque converter because they could not duplicate the failure. The manufacturer stated that they were not liable for the repairs. The vehicle has not been repaired. The current mileage was 7,100 and failure mileage was 4,800.
- Chanhanson, MN, USA
Been noticing little red drips around the radiator filler tube side. Cleaned area and noticed fluid dripping from where the tubes enter the cooler. Noticed other complaints online about a similar problem. Bringing into the dealer.
- Oak Forest, IL, USA
Transmission started to hard shift. Took to dealer, dealer determined there was a leak in the transmission cooler. Although this I have a lot of miles on my car, it's still only a 2008 model year. The leak is on the side of the cooler, not the front, from a rock or twig or front puncture - this is a terrible design. They put the transmission cooler, engine cooler, and the A/C condenser all in one unit, so if one goes bad, you have to replace the entire unit. Dealer gave me a cost of $983 to repair == $424 for the part, and the rest in labor because they have to examine the A/C unit the cost is significantly higher. I called Ford consumer hotline -- they refused to do anything. I did note today, that just recently someone else had the same issue that was reported to the NHTSA database. I am very frustrated with the lack of response from Ford Motor Company. The representative (supervisor), just raved about the jd power quality and how good their products were. I don't see how.
- Springfield, OH, USA
Sunday noticed red fluid leaking onto driveway, Monday brought vehicle to Ford dealer to be inspected. Upon inspection, dealership determined that there was a leak in the transmission cooler.
- Belle Plaine, MN, USA
- Chula Vista, CA, USA