The contact owns a 2009 Ford Escape. The contact stated that on several occasions, while driving at various speeds, the steering wheel failed to respond as intended. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced due to the power steering failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

- Gastonia, NC, USA

The contact owns a 2009 Ford Escape. The contact stated while driving 35 MPH, he became aware that the electric power steering was not functioning as designed. After restarting the vehicle, the power steering returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the electric power steering assist module needed to be reset. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 115,000.

- Alburtis, PA, USA

It says the power steering was recalled. When I try to drive my steering wheel gets stuck.

- New Auburn, WI, USA

Power steering has gone out and it registered a fault of B1342. This makes it extremely hard to steer and a safety issue. Ford should be taking care of this as the vehicle only has 80;000 miles on it. Dealership says parts are on back order and it will cost $3,600 to repair.

- Dover, PA, USA

The contact owns a 2009 Ford Escape. The contact stated that while attempting to park the vehicle, the steering wheel suddenly stiffened, and maneuvering the vehicle became extremely difficult. The service engine and power steering assist warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the angle sensor and clock sensor needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was included. The vehicle was repaired. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 118,000.

- Little Canada, MN, USA

The contact owns a 2009 Ford Escape. The contact stated while driving approximately 55 MPH and making a lane change, the steering wheel slightly pulled to the right. The contact attempted to correct the turn to the right however, the vehicle lost power steering functionality. The contact stated that the check battery warning light was illuminated. The contact steered the vehicle to the side of the road and turned the vehicle off and on. The contact stated that the power steering regained functionality. The contact drove the vehicle to an independent mechanic who could not duplicate the failure. The contact stated that the failure had reoccurred, and he stopped driving the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was 222,563.

- Washington, IA, USA

I have had to spend over $5,000 in repairs for this vehicle and I-??ve had it for over a year. It was listed at $6,999 at a used car dealership so I got it as is and have had issues ever since. There is no recall on my car according to the VIN# however I strongly disagree with that. When I first got it, it drove great for a week and then the problems started to arise. Every time I came to a complete stop the car would turn off completely. So I would have to put it in park and turn the key off then restart it and keep it moving a little. This kept going on for 11 months, until it turned off at a stop light and I couldn-??t get it to start back up. I was almost hit by traffic coming up behind me (going no less than 45 mph) because of where the car was located. Turns out the motor basically combusted from the inside out. This was caused by the oil leak that could never get fixed because the gasket would always give way. After having to work for 4 months scraping together $3,200 plus paying for a rental car weekly, the motor was replaced and it was working well again. Until it wasn-??t. The power steering is controlled by an electric pump which makes you more prone to getting into an accident. My power steering locks up every time I start the car. It did this before the motor was replaced but now it-??s even worse since the motor was replaced. I have to turn my car on and off about 15 times before my steering wheel unlocks and I can move it normally. It takes my whole strength to turn the wheel when it locks up. I haven-??t been to a ford dealership yet but I do plan on going to get them to check it out since a lot of 2008-2012 Ford Escapes have recalls on the power steering sensor. Long story short. This car has had to have so many repairs for things that normally don-??t need repairs every 2 weeks and I want it to get looked into because I-??ve never ever had car cost so much in repairs for things that shouldn-??t be breaking so fast and easily. I have all the repair paper receipts.

- Winston Salem, NC, USA

Power Steering completely out of my car, making turning in any direction difficult. Causing Safety concerns as it has already caused exterior cosmetic damage while turning into the driveway and not being able to turn in as quickly as I was needing to get out of the traffic cause me to scrape approx. 12- 16inch onto my driver's /left sidebumper/fender. I have also felt loss of power, or a struggle to accelerate. Conditions are worsening as time goes by. As if my transmission is slipping. Power Steering assist light has turned on. It may have also resulted in poor alignment causing even more damage to tires and suspension.I took to the local Ford dealership to check, as there are 100,000 recalls for the exact issues on vehicles with the same year make and model as mine, according to my vin number, my vehicle was not included in these recalls. I was forced to pay nearly $100 out of pocket for these test to be ran. The test shows many faults including confirmation of power steering assist at fault and failing torque. Not only has this cause a domino effect of concerns with my vehicles safety, it has caused many outburst of emotional distress as it is hard for me to continue to drive my vehicle.

- Kansas City, MO, USA

At 200,000 miles I'm beginning to have problems withe electric power steering along with suspension issues as well. i start my vehicle drive for a bit could be turning or coming to a brake an steering gives out cause me to work to turn

- Magnolia, DE, USA

The contact owns a 2009 Ford Escape. The contact stated that occasionally after starting the vehicle, and while driving at various speeds, the power steering failed to operate as designed without warning. The contact had taken the vehicle to the dealer where she was informed that the power steering assist had failed and needed to be replaced. The dealer linked the failure to NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Gatesville, TX, USA

vehicle steering assist stopped working in multi lane traffic and had to manually steer to roadside almost causing a accident. vehicle was turned off and on 6 times before assist started to work and later failed again driving it home. currently it does not work at all now and vehicle is not used due to life safety issues caused by this problem and family members not able to manually steer the car. In researching in the internet this is happening in numerous ford escapes and no recall noted online with vin search.

- Granbury, TX, USA

The contact owns a 2009 Ford Escape. The contact stated that upon start of the vehicle, the power steering assist would fail to operate without warning. Over time, the failure became more frequent and would occur while driving at various speeds. The contact used a code reader which read "steering shaft torque sensor malfunction". The manufacturer was notified of the failure and informed her that her vehicle was not apart of NHTSA Campaign Number: 14V284000(Steering). The contact was referred to the NHTSA for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.

- Daly City, CA, USA

The contact owns a 2009 Ford Escape. The contact stated while driving approximately 25 MPH and attempting to make a left turn, the power steering failed to operate as needed. The contact stated that extra effort was needed to turn the steering wheel. The contact stated that the power steering assist and tire pressure warning lights were illuminated. The contact stated that the failure was intermittent, but over time became a recurring failure. The contact stated that after turning off and restarting the vehicle, the power steering functionality returned; however, the process worked infrequently. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 16,000.

- Trenton, NJ, USA

The contact's daughter owns a 2009 Ford Escape. The contact stated while driving 40 MPH, the steering wheel seized. The vehicle was towed to an independent mechanic where it was diagnosed that the power steering control module (PSCM) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there were no open recalls on the VIN. The failure mileage was 116,475.

- Spring, TX, USA

Was driving down the highway and went to make a turn and couldnt. The steering wheel was extremely hard to turn. Power assist fault came on and now car will not let you turn the wheel if you are going under 30 mph

- Williamston, SC, USA

Car steering is very stiff as if the steering is locked, and the car is hard to steer at the start of the car or when driven at low speeds below 30mph.

- Grand Rapids, MI, USA

Steering wheel is hard and instrument cluster problem

- Oxnard, CA, USA

The contact owns a 2009 Ford Escape. The contact stated while driving 30 MPH with two children in the rear seats, and making a turn, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the roadway by using physical force to steer the vehicle. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact was able to continue driving. The contact stated that the failure reoccurred several times and had increased in occurrence significantly. The contact stated that the vehicle lost power steering functionality for several seconds after starting. The dealer was contacted and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering); however, the contact stated that the power steering control module (PSCM) was the only repair that was completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance; however, the dealer declined to assist. The failure mileage was unknown.

- Evansville, IN, USA

The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the steering wheel started shaking with the power steering assist fault message displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle due to the failure. The contact called a dealer and was informed that there were no recalls on the vehicle. The contact then took the vehicle to an independent mechanic and was informed that there was a recall on similar vehicles. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 156,000.

- Greeley, CO, USA

The contact owns a 2009 Ford Escape. The contact stated while driving 40 MPH, the steering wheel became firm without warning. The contact was able to pull over on the side of the road and turn off the vehicle. When the vehicle was restarted, the power steering assist fault warning light was illuminated. The dealer was contacted, and the dealer stated that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering) and advised to contact the manufacturer. The manufacturer was contacted, and the manufacturer stated that the vehicle was previously repaired under the recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 170,000.

- Gibbstown, NJ, USA