10.0

really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
96,359 miles

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« Read the previous 20 complaints

problem #358

May 012018

Escape

  • miles
The contact owns a 2009 Ford Escape. While driving the vehicle at any rate of speed, the eps failed and the steering wheel was extremely difficult to maneuver each time the failure occurred. An independent mechanic mentioned that the manufacturer issued NHTSA campaign number: 14V284000 (steering); however, the VIN was not included in the recall campaign. The dealer (james Ford of williamson llc, 3923 NY-104, williamson, NY 14589, (315) 589-2299) indicated that the vehicle would need to be diagnosed to determine the remedy. The manufacturer was notified of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing and repairs. The failure mileage was not available.

- Rochester, NY, USA

problem #357

Jul 122018

Escape

  • 139,000 miles
The contact owns a 2009 Ford Escape. While driving approximately 25 mph and attempting to make a turn, the vehicle hesitated, stalled, and restarted. The contact stated that the steering lost power and the "power steering assist fault" indicator illuminated. The contact called turnpike Ford of charleston/marmet at 304-925-0431 (located at 7891 maccorkle ave, charleston, wv 25315) and was informed that the steering was serviced in 2014 per NHTSA campaign number: 14V284000 (steering). The failure was not diagnosed due to the diagnostic testing fee. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 139,000.

- Walton, WV, USA

problem #356

Jun 182018

Escape

  • miles
The contact owns a 2009 Ford Escape. While driving 10 mph, the steering wheel seized. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 14V284000 (steering). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Henrico, VA, USA

problem #355

Jun 262018

Escape

  • 79,000 miles
Steering looses assist. Luckily it happened parked. Could not move vehicle out of spot because couldn't turn steering wheel. Electronic power steering failure.

- Folsom, PA, USA

problem #354

Jun 092018

Escape

  • 69,000 miles
My steering went from easy to turn to very hard to turn. I was pulling onto highway and it went to so hard to turn I could not turn back into the lane I was supposed to be pulling into. This was not the only time either!! I have researched and found numerous complaints with the same issues. This is a safety hazard, not only for the driver but for others on the road. With the amount of the same complaints this should be a safety recall. I know I am only one life but I am a mother, a daughter, a friend and I think that makes my life pretty important! thank you for you help!

- Greeneville, TN, USA

problem #353

Jan 012018

Escape

  • miles
Loss of electric power steering assist while driving.

- Youngstown, OH, USA

problem #352

Jan 262017

Escape

  • 113,099 miles
Power steering went out.

- Logan, WV, USA

problem #351

Jun 082018

Escape

  • miles
'takata recall' I was in a car accident June 8th 2018 where my SUV was totaled out. My airbags didn't deploy so I'm trying to see what help can I get. I was making payments on the SUV. I hit my head bad now I suffer head issues that I'm getting treated for also I had a passenger who was hurt.

- Phoenix, AZ, USA

problem #350

May 282018

Escape

  • 47,407 miles
Power steering failed.

- Houston, TX, USA

problem #349

May 302018

Escape

  • miles
The 14S05=recall number. I only found it through credit karma. It concerns the eps component failing and causing the vehicle to become hard to steer! I have never received a notice of recall for this vehicle I drive to work, and I swing shift, day, evening, and midnight on dangerous roads!

- Big Stone Gap, VA, USA

problem #348

Jan 202018

Escape

  • 105,000 miles
The contact owns a 2009 Ford Escape. While driving at an unknown speed, the driver noticed that the power assist fault indicator was illuminated and the power steering failed. The vehicle was taken to the dealer (san tan Ford, 1429 E motorplex loop, gilbert, AZ 85297) where it was diagnosed that the steering shaft torque sensor needed to be replaced. The manufacturer was notified and stated that due to the nature of the failure, they would be unable to assist and it would be an out of pocket cost. The vehicle had not been repaired. The failure mileage was 105,000.

- Masa, AZ, USA

problem #347

Mar 232018

Escape

  • 160,000 miles
Power steering went out on this model. There was a recall for vehicles from the plant in kc but no other plants. The car was in motion when this went out. My daughter was stranded in ferguson mo for over two hours.

- Columbia, IL, USA

problem #346

May 062018

Escape

  • miles
Tamara recall - bailey can move my wheel and it's electric only had it for a couple of weeks and barely drive it but makes pages on it and there was no recall on the car

- Fortwayne, IN, USA

problem #345

Nov 012017

Escape

  • 175,000 miles
Loss of power sterring. Steering becomes very tight hard to turn.

- Detroit, MI, USA

problem #344

May 012018

Escape

  • miles
The electric power steering went out, and one year a go I had 2008 Ford Escape XLT and I had the same issues, but on the 2008 has recall but the 2009 theres no recall,

- Bloomfield, NJ, USA

problem #343

May 032018

Escape

  • miles
Recall 14S05 torque sensor installation

- Youngstown, OH, USA

problem #342

Apr 262018

Escape

  • 170,000 miles
The contact owns a 2009 Ford Escape. While driving 35 mph, the contact noticed that the power assist indicator illuminated and the steering wheel vibrated, moving from left to right. The vehicle was taken to the dealer (crest Ford Inc., 22675 gibraltar rd, flat rock, mi 48134) where the technician informed the contact that the power steering assist needed to be replaced. The vehicle was serviced per NHTSA campaign number: 14V284000 (steering) a year and half ago. At that time, the power steering control module and the instrument cluster module software were updated. The manufacturer stated that the VIN had no recalls and provided no other assistance. The vehicle had not been repaired. The failure mileage was 170,000.

- New Boston, MI, USA

problem #341

May 022018

Escape

  • 85,000 miles
My 2009 Ford Escape XL became virtualy impossible to turn a corner or turn the wheel at all to park my car on May 2,2018. I almost threwh my back out just trying to get home after a 15 minute drive. I had it towed to a mechanic who told me the steering modulator needed to be replaced and this included the whole steering column. This mechanic is aware of the 2008-2011 recall involving the Ford Escape manufactured in Kansas usa. My Escape was manufactured there but I was told the vehicles being recalled for the steering issue were from a different pant number. My mechanic disagrees and feels my Ford Escape has the same exact faulty issue and it is a hazard to drive.

- Drexel Hil, PA, USA

problem #340

Apr 262018

Escape

  • 120,000 miles
Steering becomes very tight hard to turn

- Winston-Salem, NC, USA

problem #339

Apr 232018

Escape

  • 163,000 miles
Power steering assist fault. Days leading up to this warning I only heard the computer bell ding and then nothing no display. On the day driving to work on hwy. The computer display came on and the power steering went out. Had to maunally turn very hard.could not make any quick turns.if I had to get out of the way.

- Mora, MN, USA

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