3.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was coming to a stop at a light and the vehicle stalled. It was a dangerous situation. I assumed this was a random event. Car started right up and no check engine code light came on etc.
- Hamilton, OH, USA
Loss of power - vehicle stops at random - obd code P2111.
- Cape Canaveral, FL, USA
I was driving and the car just lost power. I had just exited the hwy. I pulled over to the side of the road put the car in park and turned the key back off and the car restarted. Then this happened again about 5 minutes later. Then two weeks later is happened again same situation. It happened about 3- 4 times. We thought maybe it was bad gas -- so we refilled with premium gas....two weeks later it happened again 3 times in a row. On a major highway -- it was very scary..I took it to the dealer they found nothing - did not charge me and there was no report that I even took the car in to them.3 weeks after that..it happened constantly but I was on a trip away from home -- it started back up every time..I it happened 9 time in one day. 3 times on the interstate going about 60 mph -- it was very upsetting..when I got home I took it to the dealer and they said it was the ABS and it would cost 800$+ -- I told them to keep the car and drive it until the issue I had happened to them -- they had it 2- 3 days and it finally happened to them when they had the diagnostics on the car...it was the throttle sensor...they charged me $400+ and it is now fixed--my sister had an Escape an did have the same issue -- my 83 year old mother has the same car and I would not want this to happen to her! thanks
- Pisgah Forest, NC, USA
Less than two weeks after purchasing the Ford Escape, I was headed East from South kingstown, ri to MA on rt 79/24 at 6:30 a.M. driving at approximately 60 miles an hour, without any warning, the car came to a complete stop and the wrench light appeared on the control panel. I was without a cell phone. In the distance I could see an off ramp and was about to walk. I successfully restarted the car, exited the highway, to return to ri. After driving approximately 25 miles, the car again, without any warning, came to a complete stop in seekonk and the wrench light again came on the control panel. Again, I restarted the car and proceeded cautiously to South kingstown, when the car again stopped in wakefield, and the wrench light indicating a power train failure appeared on the control panel. I immediately contacted the dealer where the car was purchased. It still had a month left on the original warranty. Upon inspection the service department indicated that they could not find anything wrong. They told me that unless the problem could be recreated, they would not replace any parts. Because it was labor day weekend, I had to wait until Tuesday and took the car to a Ford dealer in narragansett ri, where they kept the car for three days. They couldn't replicate the incident and said that unless they could simulate it, Ford would not pay to replace any parts. The consumer stated the vehicle has been to the dealer four times, to try and rectify the stalling issue, but to no avail. Updated IVOQ 10/22/12
- Middletown, CT, USA
A/C not cooling, after checked by dealer I was told the complete system was damaged by coming apart from the inside out. Complete A/C and lines replaced. Ok for about 8 weeks, now same problem no A/C and dealer will not stand behind their work, nor will Ford motor. They want me to pay again to have unit checked and they are not even willing to give me a loaner for the 3 days they claim it is going to take them to find the problem. Ford states I have to pay for the check and they are unsure if they will help me pay to the repairs again.
- Macomb, MI, USA
While driving down the road the Escape just shut off without warning. I put it in park and it started again. I took it to the dealership and they couldn't find a reason. It happened again on the 8th of April when driving to work I just got off the highway to an exit ramp and it shut off again. I put it in park and it started back up and shut off again just over a mile down the road. I have taken it to the dealership and they can't find anything wrong with the Escape.
- Coventry, RI, USA
While make a moving left hand turn... engine stopped running. As I came out of the turn & started to try to accelerate I quickly realized I had no engine power... drifted for about 50 yards & pulled over to the side of the street. Tried turning engine on... vehicle started right up. Went on my way. The next day I took the Escape straight down to our Ford dealership. Ford ran a bunch of tests but could not find anything wrong. I am afraid to let my wife drive the vehicle now (her vehicle) because of this situation. I have been driving since I was 11 years old. I am now nearly 40. I have never experienced anything like this situation. I looked all around the steering wheel/etc. Trying to figure out if there was some way I could have turned off the engine (besides the keys)... I cannot see any other possibility... the vehicle was still in "drive" & the fuel tank was more than half full. The vehicle key in the ignition was still turned on when this happened. I cannot say for sure that the power steering was absent when the engine initially turned off... did I still have a very small amount of engine power?... I do not know... but I could not accelerate. Please contact me guys if you can help me with this... thank you.
- Merced, CA, USA
At stop or idle, engine surges, hesitates, stalls, smell gas, check engine light comes on. Took Escape to dealer. Dealer says its the purge valve and evap canister. Purge valve failed and raw gas filled evap canister. Dealer says its out of warranty, there's nothing they can do. This has been a know problem since 2006, tsb bulletin 11-3-22, part # 9U5Z-9C915H-purge valve, part # 9R3Z-9C985-B evap canister. Ford has done nothing to correct the issue. They replaced the damaged parts with the same parts with no fix for the spillage of raw fuel, on the ground, in the air, on the vehicle. This raw fuel situation could cause a fire or explosion at any time. Yet Ford says its not an emission issue and the vehicle is out of warranty. The Ford forums on the internet are full of complaints for the same raw fuel spillage. Does someone have to die before Ford admits they have a design problem and fixes it"?" this same issue is also related to the 2010-12 Fusion.
- Lagrange, KY, USA
Was stopped in traffic - traffic began to move, I pressed on accelerator and proceeded. Hit about 5 mph and engine lost power completely and steering wheel locked up - radio and A/C remained on. Battery and oil warning lamps on dash illuminated. Was able to put vehicle in neutral and move to side of road. Turned ignition off and was able to re-start vehicle as normal. Proceeded to my destination as normal.
- Atlanta, GA, USA
Driving off road up a steep incline (40-45 degrees), the vehicle came to a halt. There wasn't any power going to the tires even though I had the accelerator pedal to the floor. The engine RPM would only rev up to about 1200 RPM. It felt as if there was a disconnect between the transmission and the engine as there was no power being delivered to the tires. The tires did not loose traction or spin either. What was especially unsafe about this is that it was extremely hazardous backing down the steep hill I had tried to ascend. I was trying to back down slowly by using the brake, but many times the brakes would lock up causing the vehicle to shift and slide sometimes sideways which could have caused the vehicle to roll. I tried to go up the hill again to no avail. This vehicle is used by the us forest service in which many times the vehicle is required to go of road on forest service roads. There is a section in the owner's manual about off road driving, but it makes no mention that the vehicle should not be driven up steep inclines.
- Redding, CA, USA
Engine racing and jumping while driving. Reverse making loud noise. Reported to dealer and was told couldn't do anything until it happened again. Jolted at a stop after removing foot from brake forcing driver to turn into curb. Had to file claim with insurance company to get car fixed. Dealer claims no issues with transmission. Did testing w/O insurance engineer present as agreed to.
- Granite City, IL, USA
- Florissant, MO, USA