10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 50,775 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On June 15, 2012, the 2010 Ford Escape with 29321 miles lost power (I.e. no gas, but electronics remained on) while merging onto a crowded highway at 50 mph. An accident was barely avoided. Error lights were lit on the dashboard and the car would not restart. However, upon removing the keys from the ignition and reinserting them, the error lights turned off and the car restarted without any apparent problems. The car was immediately driven to the university Ford dealership in chapel hill, nc. The service department could not detect a problem, stated that the computer was not registering any errors, and returned the car without fixing anything. On June 27, 2012, the car (29988 miles) again lost power in the middle of an intersection while making a left turn. The car had been stopped at a traffic light and was accelerating from a stopped position. Again, an accident was barely avoided. This time, the car's computer did register an error. The service department at university Ford identified a faulty throttle body sensor (part no. 9L8Z9E926A) and replaced it with part no. Ds7Z9E926A. The service department ensured the problem would not repeat itself. On November 24, 2012, the car (roughly 34000 miles) lost power for a third time while stopped at a traffic light. Removing the keys from the ignition and replacing them allowed the car to be restarted, and the car was promptly taken to university Ford. The service department stated that no error was registered on the computer and that the car would have to be returned. The warranty policy states that no parts can be replaced if a problem is not detected.
- Chapel Hill, NC, USA
Engine stalls, loss of power, random stop - obd code P2111 throttle body.
- Cape Canveral, FL, USA
Loss of power - vehicle stops at random - obd code P2111.
- Cape Canaveral, FL, USA
While driving wrench light and engine light illuminated with sudden loss of power very dangerous. If it would have happened.5 miles later merging onto highway during rush hour could have been fatal.
- Pittsburgh, PA, USA
My check engine light came on steadily out of the blue. Took it to Ford dealer and was told I needed to replace a faulty purge valve. Part number:9U5Z-9C915-H. I was told this was a common problem for Escape's and Fusion's. there were 3 Escapes today having the same part replaced. Not under warranty and $300. There is a technical service bulletin on this issue, but not a recall. Seems like a common defect could have safety repercussions since is the fuel fumes not exhausting properly.
- Sterling Heights, MI, USA
I was going approximately 60 to 65 mph on the freeway and I stepped on the gas to accelerate past another vehicle when I very suddenly lost all acceleration. I had to glide across 3 lanes of heavy traffic to try to get off the road. The car idled a little rough, I turned it off and when I started it again it ran fine and the accelerator worked again. I took it to the dealer and they replaced the throttle body. This was an extremely dangerous event and should definitely be looked into.
- San Diego, CA, USA
Vehicle began throttling while driving on the freeway. Engine light came on. As I pulled over, vehicle slowed down jumping forward. Applied brakes and still kept jumping forward. Switched gear to park and car stalled. Turned on after a few tries. Continues to jump forward and shake. After a few minutes problem went away and vehicle drove normal. Three weeks later same occurrence. This week another occurrence of the problem. Contacted sunrise Ford dealer in North hollywood, ca and was told I need to pay $150 diagnostic fee.
- Van Nuys , CA, USA
While driving on a normal road, the vehicle's wrench light (on the dash) illuminated and the vehicle became unresponsive. That is, pressing the accelerator yielded no results. This was followed by a shuddering stall-out (engine shut down) when the brakes were applied. The first attempt to restart the engine resulted in a clicking noise. The engine started without fault on the second attempt. The vehicle was driven without incident for the remainder of the day and the following two days. On the 4th day, the incident repeated. Normal vehicle operational conditions are short (10 to 15 minutes) one-way trips. Ford technicians found the throttle body was sticking in closed position. A new throttle body was installed.
- Prattville, AL, USA
The problem was randomly demonstrated several times between 8/31/12 and 9/4/12. The accelerator would seem to stop working or become unresponsive, most often at speeds of 20-30 mph. There would be sputtering, stalling, and then total stoppage.. the motor was running but there seemed to be no fuel flow. I would turn it off, wait several seconds, restart it, and everything would work smoothly until, with no warning, the pattern would repeat itself. It occurred five times /3 miles, two times/1 mile, and two times/0.5 mile. Early on 9/4, the pattern repeated three times on the way to the repair shop. These incidents produced anxiety for me and I was going slow. We did not drive the vehicle over the holiday weekend as we were concerned that this would happen on interstate highways when we would be traveling at high speeds.the error trouble codes were PO685, P2111, P2112. He said the car was not safe to drive until it was repaired. Since the mechanic reported "throttle body" being the problem I researched the throttle body as it relates to the Ford Escape. It causes me great concern that this has been demonstrated to be a dangerous and potentially life-threatening problem on the Escape since 2000 and I bought 3 new Escapes within that time period; a 2002, a 2007, and the 2010 Escape, and there has been no effective, corrective action taken to resolve this. The dealership has said there will be no reimbursement of the $475 and this part is not under any warranty. Although the money is an issue, the greater issue is the need to prevent future deaths. I have the old part that was replaced and I am willing to do whatever I can to force this problem to be resolved.in the interest of public safety I urge you to issue an immediate recall until this problem is resolved. Thank you for your interest.
- Bellefontaine, OH, USA
The vehicle's accelerator (gas) pedal randomly stops working resulting in immediate loss of speed and power to the engine. Accelerator is unresponsive and vehicle will sputter/crawl to 5 mph until ignition is turned off and car restarted. After restart, vehicle runs normal until problem occurs again (sometimes within minutes). Problem occurs randomly as little as 1 time per trip to as many as 8 times in a 25 minute commute. Problem occurred 12 times the other day with many of them on a multilane interstate while traveling 65 mph in the far left lane with nowhere to quickly pull-off the road. Very dangerous when it occurs on the interstate and you quickly have to maneuver to change lanes and pull off the road or risk coming to a stop in the middle of a busy highway. This problem also causes the vehicle to sometimes run rough and negatively impact the emissions. The error code from the vehicle's computer is P2112 which is related to the throttle body. I have researched this problem on the internet and discovered it's an extremely common and very serious problem with this vehicle. A recall needs to be issued before someone gets killed.
- Medina, OH, USA
Multiple noises started to occur. The first was a cracking noise when accelerating, second came a clicking noise while braking and then a howling sound. The crackling noise has yet to be discovered, the clicking was the drive shaft and rotors. The howling noise is supposedly the transfer case. Additionally, the gears do not seem to catch between 50-65mph.
- Allston, MA, USA
While driving 65 mph on a very busy freeway and without any warning the vehicle jerked and immediately lost power. The engine did not shut off but there was no response from the accelerator. Fortunately we were able to coast to the shoulder where the vehicle would not go more than 5 mph. The wrench warning light (for power train issues) came on. We turned off the car and waited 10 minute and restarted the car. The wrench light did not come on and we were able to drive if off the highway to the dealer. The dealer advised the throttle body had failed and since the car was 4,500 over the 36,000 mile warranty limit it was not covered. The dealer replaced the throttle body. If the driver were less experienced and had a failure on a busy freeway at night there could have been a terrible accident. This is a serious safety defect that should be recalled. Ford has issued a technical service bulletin on the problem.
- Dallas, TX, USA
- Silver Creek , GA, USA