10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
90,865 miles

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« Read the previous 20 complaints

problem #312

Nov 012021

Escape

  • 140,000 miles
The contact owns a 2010 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started shaking abnormally. The contact stated she was safely able to slow the vehicle to approximately 10 MPH and proceed back to her residence. The contact stated that on her way to the residence she noticed that the power steering warning light illuminated, and the steering wheel was difficult to turn. The contact called an independent mechanic and informed the mechanic of the failure. The contact was notified of NHTSA Campaign Number: 15E045000 (Suspension) and 14V284000 (Steering). The local dealer was contacted but the contact was informed that the vehicle was not included in the recalls and that the repair would be an out-of-pocket expense. The manufacturer was not notified of the failure. The failure mileage was 140,000.

- Kent, WA, USA

problem #311

Nov 232021

Escape

  • 67,500 miles
The contact owns a 2010 Ford Escape. The contact stated while parking the vehicle, the power steering fault warning light was illuminated. The contact stated when she returned to start the vehicle, the steering wheel became difficult to turn. The vehicle was not drivable. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The contact attempted to call the manufacturer but was unable to speak to a representative. The failure mileage was approximately 67,500.

- Atlanta, GA, USA

problem #310

Nov 142021

Escape

  • miles
My power steering went out on a Sunday while I was miles away from my home. No warning lights or messages came on the dashboard. I did have very limited steering and I was able to get it home. There were recalls by Ford for this particular problem in the year it was made, 2010. My vin # didn't come up for needing a recall. I'm going to take it to a garage to be repaired and I'd like to know what the faulty part is.

- Milford, OH, USA

problem #309

Nov 042020

Escape

  • miles
In past couple of years, I had power steering loss while driving. I managed to get car off road but very difficult. I paid $2,000 for a new steering column and was told this was a common Ford Escape Issue. Less than 1 year later, I am having same problem again. Steering comes and goes.

- Yorkville, IL, USA

problem #308

Nov 042021

Escape

  • miles
The power steering cuts out abruptly causing loss of control. The dashboard begins to flash with warning lights and sounds, however when the power steering comes back on the warning lights and sounds stop. This is a known issue by Ford but the dealer tells me my car is not on the recall list, the existing recall #14S05 does not cover my vehicle and furthermore it let Ford off the hook w/o truly fixing the problem. If you look into it you will find that the "repair" does not work! The NHTSA needs to do something about this as it will cause accidents and possibly lead to injury or death! Please - get serious about holding Ford accountable. This is a SERIOUS problem.

- Evans City, PA, USA

problem #307

Nov 042021

Escape

  • 140,000 miles
The contact owns a 2010 Ford Escape. The contact stated that while driving 50 MPH, the power steering failed, and the contact could not turn the steering wheel. The power steering assist fault warning light was illuminated. The contact pulled over and began driving at slower speeds while manually steering the vehicle. The vehicle was diagnosed by an independent mechanic with power steering failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

- Bedford, MA, USA

problem #306

Mar 022021

Escape

  • miles
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA Campaign Number: 14V284000 (Steering). The vehicle was taken to the local dealer and was inspected, and the software update was performed. The contact stated that several months later after stopping at a stop sign and then attempting to accelerate, the vehicle lost power steering functionality. There was no warning light illuminated. The contact manually drove the vehicle without power steering to the residence. The local dealer was contacted and informed of the failure. The dealer informed the contact that the recall repair was previously performed and offered no further assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Tilton, IL, USA

problem #305

Aug 012021

Escape

  • miles
I was driving turning right and my steering wheel locked up and I hit a tree I seen my model car has a recall #14s05

- Oklahoma City, OK, USA

problem #304

Sep 022021

Escape

  • miles
The contact owns a 2010 Ford Escape. The contact stated while his fiancé was driving 55 MPH, the vehicle drove over a bump in the middle of the roadway and the steering wheel turned to the left causing the wheels to make a squealing sound. The contact stated that the steering wheel remained off center. The driver had the vehicle towed to his residence. The contact took the vehicle to the local dealer however, the vehicle was not diagnosed or repaired. The contact was concerned that the failure was related to the front wheel being misaligned. The manufacture was not made aware of the failure. The failure mileage was unknown.

- Ellwood City, PA, USA

problem #303

Jul 052021

Escape

  • miles
Loss of. Power steering while running. And dash. Markers turn off in the highway

- San Huan, PR, USA

problem #302

May 212021

Escape

  • miles
Electronic steering assist is intermittently failing causing loss of power steering. Other vehicles of this model and year have been recalled for this failure. My Vin is not included in this recall. Warning light notification comes comes on dash. Power steering is lost. Also steering wheel vibrates when stopped at a traffic light.

- Coulterville , CA, USA

problem #301

May 182021

Escape

  • 118,000 miles
The contact owns a 2010 Ford Escape. The contact stated while driving 30 mph while attempting to make a left turn, the steering wheel turned right inadvertently then ceased. The contact slammed on the brake pedal to stop the vehicle from going into a ditch. The vehicle was taken to an independent mechanic and diagnosed that the steering shaft torque sensor malfunctioned and needed to be replaced. The vehicle was not repaired and remained at the dealer since parts were on back order. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was 118,000.

- Cheshire, OR, USA

problem #300

Apr 232021

Escape

  • 132,000 miles
Ford recall of power steering reset the computer. Power steering still failed requiring the sensor that was not replaced to be replaced. The problem presented with the same error codes and symptoms that caused the recall. Ford said that the recall was already completed. At the time they flashed the memory on the device instead of replacing.

- Fairbanks, AK, USA

problem #299

Apr 172021

Escape

  • 211,000 miles
While driving made right hand turn into service station and lost control of vehicle. Fortunately had slowed for turn and although scared no one was hurt when tow company jacked up Escape to tow it onto flatbed truck we saw that forward frame had rusted allowing front of a arm to separate from frame causing suspension to separate from vehicle.

- South Berwick, ME, USA

problem #298

Apr 102021

Escape

  • 160,000 miles
The contact owns a 2010 Ford Escape. The contact stated while at a standstill, the contact stated that the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to local dealer, and was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (steering) however, the failure recurred. The manufacturer was informed of the failure. The contact was informed that the vehicle had been previously repaired. The failure mileage was approximately 160,000.

- Brush Prairie, WA, USA

problem #297

Feb 012021

Escape

  • 98,000 miles
Steering;at slow speeds and especially at idle the steering wheel jumps back and forth. Jittery is how I'd describe it. At slow speeds it feels like a loose wheel when the steering wheel shakes. Throttle body; recall is expired. I purchased the car (second owner) about 2015 from a dealership in orange county, ca. I never received any communication from Ford about this issue. Oem throttle body failed in 2019, which was independently diagnosed and I replaced the defective component. No recourse at the present with either issue. Both are significant safety issues known throughout Ford forums and including the manufacturer.

- Riverside, CA, USA

problem #296

Mar 012021

Escape

  • 160,000 miles
When I started vehicle steering wheel started to shake a little bit on its own, then I try to leave parking space and steering was really hard to move. I tried to drive like this but it is really hard to steer vehicle on this conditions trying to drive on traffic has become dangerous due to the lack of steering, I opted to stop driving this car until I can take it to the shop.

- Chicago, IL, USA

problem #295

Oct 262020

Escape 6-cyl

  • 182,711 miles
The contact owns a 2010 Ford Escape. The contact stated that while driving at various speeds, an abnormal knocking sound was coming form the front driver's side wheel well as the ABS, traction control, and check engine warning lights were illuminated. The contact took the vehicle to an independent mechanic where the mechanic replaced the half shaft and the front wheel bearings. The contact stated that the failure recurred with the power steering assist warning light illuminated. The contact stated that excessive force was needed to steer the vehicle. Upon investigation, the contact linked the failures to NHTSA campaign number: 15E045000 (suspension) and 14V284000 (steering). The contact then called tyler Ford, ltd (2626 S sw loop 323, tyler, tx 75701) and was informed that the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 182,711.

- Tyler, TX, USA

problem #294

Feb 152021

Escape 6-cyl

  • 103,000 miles
The contact owns a 2010 Ford Escape. The contact stated that while driving at various speeds, the power steering was firm with the power steering assist warning light illuminated. The contact stated that excessive force was needed to steer the vehicle. Upon investigation, the contact linked the failure to NHTSA campaign number: 14V284000 (steering) however, upon contacting metro Ford, Inc. (2860 S noland rd, independence, mo 64055) he was informed that his vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 103,000.

- Blue Springs, MO, USA

problem #293

Feb 162021

Escape

  • 111,156 miles
While driving the 2010 Ford Escape hybrid the power steering assist malfunctioned causing the steering to suddenly become very difficult.

- Seattle, WA, USA

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