10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 48,598 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I got this vehicle from a Ford dealership almost 2 years ago and have been complaining since about stalling/stuttering when accelerating from park or when stopped at a light. I can't get it to duplicate the problem for the technicians, but I just found out about the electronic throttle body problem (13N03). I contacted Ford corporate about it and they made a case with the local dealership for me and said they must work with corporate to help me. Local dealership service manager basically told me there's nothing they can do if it can't be replicated. I have contacted another dealership, and I'm back at square 1.
- Madison, AL, USA
I have a 2012 Ford Escape. I have had it for a year and it just started acting up. The first time this happened was Sept 12, 16 while I was headed to work. While accerlerating from being in park, the throttle body/ power train light illuminates causing the car to not accelerate like it should and a lot of squeaking comes from the car. So, I have to put the car in park and turn off the egnition. Once I turn it back on it goes back to driving normally. This has happened six times within 45 days.
- Lafayette, LA, USA
The contact owns a 2012 Ford Escape. While driving 45 mph, the vehicle stalled without warning. The vehicle was diagnosed as having a loose battery wiring harness and that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 61,000. The VIN was not available.
- Bastrop, TX, USA
The ignition on this vehicle randomly will not work. There is apparently a commonly known issue with this vehicles ignition switch with it failing to engage and start the vehicle.
- Las Cruces, NM, USA
The doors lock and won't unlock. This happens at the front passenger door and both of the back seat passenger doors. Sometimes they begin unlocking a week or so later other times they don't unlock ever. This has happened when the vehicle was stopped, some doors then unlock, but not all.
- Lincoln, MT, USA
Escape has several issues, Ford dealer would review and report no issues found. I bought my Escape new in July 2012. 1.front seat belts - within the first year (Jan-Feb 2013 - mileage 5,000ish) the front seat belts wouldn't retract 90% of the time, causing them to be caught in the door and/or keep the door from closing. 2.transmission issues (Nov 2015 - mileage 50,000ish ) it shifts badly, sometimes acts as if its in-between gears when your breaking or accelerating. When you release the peddle and reapply, it'll reengage but at times will lurch again. 3. electrical issues - Jan 2016 -(mileage 65,000ish) the dome light won't go out, had to pull the fuse lights so I could drive unobstructed. 4.(4/18/16 - mileage 73,000ish) rear door will not open. Apparently this is a known issue based on what find on line and here. In the past I did notice water 'drips' on my back window, I couldn't figure out where the 'leak' was, again dealership reported no problem found, I just thought it was pooled water that found its way in when I had opened up the rear window/door. But based on what I see on line and here the rear door not opening is due to the 'water drip/leak' issue because of the rear window gasket isn't correct thickness or something along those lines. Back door not being able to open is a safety concern, all doors should be accessible in case of an emergency. 5. same date as 4, door locks not locking when you put SUV into gear. 6. April 26, 2016 ' pulling out of my drive way ' no incline what so ever ' warning light for steep grade light came on. 6. truck will be taken back to a different Ford dealer ship, for all the above issues, I don't care to return to where I bought it, since their service department is very dismissive despite me providing reports from this website to them about the various issues I came in with.
- Hoffman Estates, IL, USA
The contact owns a 2012 Ford Escape. While driving 45 mph and veering to the left, the engine stalled. The vehicle was restarted. In addition, the contact stated that the vehicle accelerated independently. The vehicle was not diagnosed or repaired. The failure mileage was 37,782. Updated 12/03/15
- Pitcairn, PA, USA
The contact owns a 2012 Ford Escape. While driving 30 mph, the contact noticed a burning odor coming from the air vent. The vehicle was taken to a dealer where it was diagnosed that the seal did not properly protect the vehicle from water. As a result, water entered the vehicle and shorted out the electrical system. In addition, the receiver dryer, blower resister, and gasket cap needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.
- Ithica, NY, USA
This is the 2nd time this has happened. This time I was attempting to make a U-turn in a loading dock on a busy street, and was going forward, to put the car into reverse to back up a little bit and the car shut off. Again there were no warnings on the dashboard, no sounds and no lights. This time there were cars coming toward me honking at me, and one in the loading dock trying to back up honking at me. I started it back up and backed up to continue where I was going. This is very unsafe. I took the car to my Ford dealership where they tested the throttle body and said that wasn't the problem. They also said they couldn't find anything wrong. What am I supposed to do if this cuts off in the middle of a busy intersection? someone needs to fix this!!!
- Chester, VA, USA
I was getting ready to back into a my parking space, so I had just pulled into the parking lot (going forward) and came to almost a stop so I could put it into reverse and my car suddenly shut off. There were no warning lights on the dashboard, no sounds, nothing. Because it had never done this before and I had the car for almost 2 years, I thought I had done something to cause it. I started it back up and put it into reverse to back into the parking spot. It started just fine.
- Chester, VA, USA
So far.. 3 times now, I have been driving and my car has strongly surged forward and stalled! I was almost hit today while trying to put my car in neutral to re-start my car. Once the car was re-started it continued to surge forward quite violently. This is an epic safety hazard and needs to be resolved/addressed asap!!!
- Framingham, MA, USA
Engine died while making a right hand turn onto another street.
- Cumming, GA, USA
As per my vehicle report from the dealership: Concern 51: C/S that battery light is on, please check and advise. Cause: Verified concern. Found belt thrown. Also found and oil leak at the front cover via a dime sized hole in the cover. Correction: Replaced front cover and vbelt. Also replaced motor mount that was stripped out. Verified repair. Battery light is off and no oil leaks at this time.
- North Charleston, SC, USA
The contact owns a 2012 Ford Escape. The contact stated that while driving 30 mph, the vehicle stalled and the battery warning lamp illuminated. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 21,000. Updated 06/17/14
- Springfield , IL, USA
On 6 different occasions door latches have been replaced, I've been locked in and out of my vehicle, my husband is disable and I had to climb through the hatch back to get doors to open. I am afraid of this vehicle, if it catches fire will I get out? I feel this is a death trap and Ford is just soothing my feathers to keep me happy. Also, I was sold a 2012 4X4 vehicle, however my vehicle is not a 4X4. The dealership said they go by VIN, this one is wrong!
- Marble Falls, AR, USA
On the way to work at 7pm, the back hatch began randomly locking and unlocking and opened slightly. After work the next morning at 8am, the back hatch unlocked and opened while driving on a busy road at 10mph. I contacted airport Ford in florence, ky and they stated never hearing of this happening with another Escape.
- Crescent Springs, KY, USA
After coming to a stop at a stop sign the vehicle stalled - the battery light came on - I put it in park turned the ignition off and then back on and restarted - I drove it to the dealership - they said they could not verify the concern - this is the second incident.
- Vista, CA, USA
- Coxs Creek, KY, USA