10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
39,666 miles

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« Read the previous 20 complaints

problem #28

May 012014

Escape 4-cyl

  • miles
2012 Ford Escape. Consumer writes in concern regarding letter received about throttle body failure. The consumer also stated the rear tailgate window had to be replaced 3 times, due to a leak.

- Crownsville, MD, USA

problem #27

Apr 012014

Escape

  • 43,583 miles
2 months prior to this date, I was going home, 50mph merging towards another lane when the car, all of a sudden, began shaking and the acceleration slowed down tremendously. I thought I was gonna stall so I decided to push my hazard lights and parked on the right shoulder and turned off the engine. It was traffic time, but luckily I was not hit. A minute later, I turned on the engine and drove, and I was able to get home. On April 1, 2014, I was driving to work on I-5, san diego, ca going 60, I heard a thud, and when I looked at the dashboard, the wrench light was on. In heavy traffic with my hazard lights on I was able to coast very slowly to the right, narrow shoulder and turned off the engine. Every driver behind me was so mad, blowing their horn. A minute later, I turned the engine back on and left. I arrived at work very upset, disturbed, and still a bit shaking. I could have caused a major pile-up, and perhaps I could have been in severely injured. That afternoon, when I drove home, I took the inland street to be a little safer. And lo and behold, the wrench light came on again. So with my hazard lights on, I quickly parked the car and turned off the engine. Then I proceeded driving home without any problems. I have not brought my car to the dealer yet because I want to ensure the problem is covered by my warranty. On April 8, 2014, I will drive my car to perry Ford in national city, ca. I also called customer satisfaction program twice, and I hope they could relay my message to the dealer I was going to drive my car to for repair. In google, numerous complaints mentioned the ebt, and I'm sure it's the problem. I am a 67 year old driver who needs the safest car to drive to work on the freeway, Monday to Friday.

- San Diego, CA, USA

problem #26

Mar 062014

Escape

  • 23,900 miles
Vehicle lost power on highway for approx 5-10 seconds, power came back slowly and then happened again a few minutes later for 5-10 seconds. Depressing accelerator had no effect.

- Beachwood, OH, USA

problem #25

Dec 292013

Escape

  • 460,900 miles
I was driving the car, came to a stop sign, stopped and proceeded to press gas and turn into lane. The car jumped forward and almost stalled. It did not stop running however it would only move approx 1 mph. Just enough to pull of road and park. When I restarted, the engine was shaking. When in low gear, the car would jump forward and stop, jump forward and stop. In drive, it would only go 1 mph.I took car to Ford and they said it was the throttle body position sensor and that it wasn't covered under the drive train/power train warranty and would cost me $520.

- Jensen Beach, FL, USA

problem #24

Dec 232013

Escape 6-cyl

  • 30,000 miles
Intermittent vehicle stalls, which is typically more common as well as surges when entering traffic from a stopped position or while driving at highway speeds. Also, while driving at a constant speed (between 15 and 25 mph) the car will slow down even though I have not lifted my foot up from the gas pedal. This has been going on ever since I bought the car in January of 2012, regardless of the weather or the season. I have gone to two different dealers and they claim nothing is wrong with the car. Other people have driven my car and have complained about the stalls and surges while driving the car. Thank you your help would be appreciated.

- Centreville, VA, USA

problem #23

Oct 042013

Escape

  • 36,600 miles
The contact owns a 2012 Ford Escape. The contact stated that the vehicle stalled without warning. The failure was experienced several times. The vehicle was taken to the dealer where a diagnostic was performed, which located the failure at the throttle tower. The vehicle was not repaired. The VIN was not available. The manufacturer was not made ware of the failure. The failure and current mileage was 36,600.

- Metairie, LA, USA

problem #22

Aug 072013

Escape

  • 42,000 miles
The contact owns a 2012 Ford Escape. The contact stated that while driving 75 mph, the vehicle decelerated as the wrench warning lamp illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the throttle body was defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 42,000 and the current mileage was 44,000.

- Melbourne, FL, USA

problem #21

Sep 022013

Escape

  • 26,075 miles
The first time this happened I was driving home and turned onto a street as I accelerated the vehicle slowed down. I had my foot as low as the pedal would go and it would not move. I switched it to park turned it off and back on and it started up and was fine at accelerating. So the second time this happened about a month later I was driving about 30mph when my Escape slowed down and completely stalled out while I was driving on a very busy street. I pushed so far on the accelerator that the pedal was as low as it could go but still no movement. I quickly switched it into park turned off the vehicle and tried turning it back on but it just made the noise like it was trying to start. So I tried again and it finally turned on, switched to drive and was able to get off the street as a semi was flying up behind me. Very scary moment in my life. I googled about the issue and found that an investigation is going on regarding the throttle on 2012 Escapes. I think my vehicle may be a part of this.

- Berwyn, IL, USA

problem #20

Sep 082013

Escape

  • 51,000 miles
I have a 2012 Ford Escape limited. The first incident happened while I was on the freeway. The little wrench light came on and the car was stuck in idle. After pulling over and putting it in park, I tried to rev it up but it wouldn't rev. I turned the car off and waited a few seconds then cranked it up. It started up and when into gear. The second time it happened, I was turning onto another street. It happened two days later. I did the same thing. That same night, it happened to me two more times on the way home from work. The last time, not only did my car do it again, but this time it acted like it was trying to kick in gear so it was jerking forward. I then put it in neutral and it just idled but would not rev up. So I turned it off and back on again and put it into gear and it went. I've taking it in to get looked at and a few different people are telling me its the same thing, the accelerator or throttle is sticking. And that its a throttle body malfunction. This is a serious safety issue that needs to be addressed. I bought my car brand new so I wouldn't have to deal with car repairs. I've had my Escape for only a year and I already have to do repairs on it.

- Conroe, TX, USA

problem #19

Sep 052013

Escape

  • 56,000 miles
This occurs sporatically - the gas will stop responding and the car will completely decelerate while I am driving. The wrench sign appears and the car is still running, but I am unable to accelerate. It usually happens while I'm driving at high speeds on the interstate. I have to pull over to the side of the road, the car sputters a bit, and if I turn off the car and turn it back on I am able to continue driving.

- San Diego, CA, USA

problem #18

Sep 042013

Escape

  • 47,000 miles
While driving 65 on the interstate, my Ford Escape jumped forward and then slowly shut down. I was not able to accelerate. Thankfully I was able to make it to the side without causing an accident.

- Pensacola , FL, USA

problem #17

Aug 032013

Escape

  • 39,000 miles
The contact owns a 2012 Ford Escape. The contact stated that the vehicle stalled while driving 65 mph. The wrench warning icon also illuminated after the failure occurred. The vehicle was taken to the dealer where a diagnostic was performed, which located the failure at the throttle actuator. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 39,000 and the current mileage was 41,000.

- Houston , TX, USA

problem #16

Aug 022012

Escape 6-cyl

  • 34 miles
Sometimes when you step on the gas the car won't go. And then lurches forward. This is a problem that the dealer has not been able to duplicate.

- Virginia Beach, VA, USA

problem #15

Aug 072013

Escape 6-cyl

  • 39,041 miles
I had stopped at a stop sign and pressed the gas pedal to accelerate and it would not accelerate and began jerking forward parked in front of a business and put car in park and again pressed the accelerator and again it did not accelerate. Backed out and put car in drive and moved about 10 feet from where I had parked and again it jerked forward and did not accelerate. Tried moving a second time with the same results. Parked it and turned it off to call a wrecker. Tried turning it off and turning it on again and this time it worked; accelerated when gas pedal was pressed, did not jerk as it had previously. Drove it without incident but decided to take it to a dealer in wharton, Texas who put it on the computer to determine what was causing the problem. It came up with no code. He told me that the Ford Escapes and Fusion had a throttle problem and he was sure that was what the problem was, he replaced it at a cost of $484.60. Although I had just purchase the car, used on July 13, 2013 and was under warranty for engine and powertrain, the warranty did not cover this expense. I feel the dealer should have told me about this problem, but seeing that I am a woman, his bottom line was profit at any cost, he did not inform me. Now I find out that the Ford Escapes are riddled with problems. So much for buying american!

- Bay City, TX, USA

problem #14

May 012013

Escape

  • 56,000 miles
On the first occasion, I was pulling away from a stop sign and into traffic. My truck stalled in the middle of the intersection. I managed to shut it off, restarted and it was fi.e. I called the dealer ship and they told me a bug probably got in my air filter. About 3 weeks later it happened in the middle of the highway in traffic doing 75. I almost got smashed in the rearend. Managed to restart. Took it to the dealer ship and they said there was nothing wrong. I picked it up and drove it home, almost cause a 4 car pileup on the interstate. My guardian angel is worn out! finally got a code to pop up and the dealership told me it was the throttle body. No recall on this part even tho it seems to be a major issue.

- Boonville, IN, USA

problem #13

Jun 132013

Escape 6-cyl

  • 48,000 miles
Within the last week, I have experienced repeated incidents of stalling when in traffic and trying to accelerate from a stop. There were no warning signs prior to the initial failure or prior to subsequent failures. I am afraid that if this continues it could end up in a wreck with someone getting injured.

- New Orleans, LA, USA

problem #12

Jun 132011

Escape

  • 50,000 miles
Vehicle fell on its face while cruise was set at seventy, several mechanics are dumbfounded! !!

- Pineville , LA, USA

problem #11

Feb 012013

Escape

  • miles
This morning I saw the cnn news ticker stating you are investigating the Ford F150's for eco-boost acceleration engine stalls. I have a 2012 Ford Escape and this very same thing has occurred to me 3 times. I can't remember the dates, but it has been within the last year, because I bought this vehicle July 2012. I took the car to local dealership, explained my concern & was told "it was a defective computer software problem, software replaced." I haven't had anymore more episodes of "stalling with acceleration" but it's very evident something is not right during acceleration. The vehicle seems to decelerate or sometimes "jerk" with acceleration. I'm concerned now that you are only investigating the F-150's & should broaden the scope of your investigation to include the Escapes or any vehicle with eco-boost.

- Bossier City, LA, USA

problem #10

Apr 032013

Escape 6-cyl

  • 20,000 miles
Vehicle is repeatedly surging without warning or stalling without warning. Often during turns in heavy traffic. Dealer is unable to replicate but suspects throttle body malfunction.

- Sacramento, CA, USA

problem #9

Jan 192013

Escape 6-cyl

  • Automatic transmission
  • 15,371 miles
The contact owns a 2012 Ford Escape. The contact stated that while driving 20 mph and decelerating, the vehicle suddenly stalled. The vehicle was restarted and resumed normal function. The vehicle was repaired but the failure recurred. The manufacturer was contacted about the failure. The failure and current mileage was 15,371. Updated 04/10/13 the dealer stated the computer did not register a problem. Updated 04/18/13 updated 11/19/13 updated 11/26/2013

- Dana Point, CA, USA

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