The throttle body stopped working suddenly while driving on the highway. I lost all acceleration in a busy traffic situation. Luckily I was able to coast the vehicle safely off the highway.

- Winter Park, FL, USA

Recall 16V-777 initial communication 2017 have called dealership as well as Ford direct. No parts available and cannot advise when they may be.

- Wausau, WI, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nick abraham Ford elyria (1115 E broad St, elyria, oh 44035, (440) 366-3673) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Elyria, OH, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (smith cairns Ford Lincoln, 900 central park ave, yonkers, NY 10704, (914) 377-8100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Eastchester, NY, USA

In motion - check engine light came on, replaced 02 sensor upstream. Getting 8 mpg afterwards. Took it back to service dept and no codes present, live data showed purge solenoid would stick open sometimes, replaced solenoid, now getting 12 mpg, more rattle noise in the catalytic converter; $700 and no better than it was.

- New Braunfels, TX, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer elk grove Ford (9645 auto center dr., elk grove, ca 95757, 916-478-7000) stated that the part was unavailable and was unable to verify when the part would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.

- Sacramento, CA, USA

Recall in December of 2017, parts not available and dealer has no idea when parts will be available

- Lakewood, CO, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (babbitt Ford Lincoln, 11 N verde St, flagstaff, AZ 86001, (928) 7745-063) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Flagstaff, AZ, USA

While this vehicle has had an active recall notice since January 2018, the local Ford dealership has been unwilling/unable to secure the part to correct the problem in the fuel delivery module. Recall notice 16S41 / NHTSA 16V-777

- Sonora, CA, USA

While driving, everything cut off. I could not accelerate, the power steering turned off, and I had to try and safely pull over. Luckily, each time I was in a position where I could pull over safely. Restarted the vehicle and everything seemed normal. This is extremely scary and unbelievably dangerous!!! please Ford, do something about this! have taken it in for service and no code can be found and everything passes the diagnostic tests. What can be done??

- Collierville, TN, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline) in December of 2017. The contact called the manufacturer and was informed that parts were not available to complete the recall repair. The manufacturer could not confirm when the parts were to become available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer or independent mechanic since parts were not available. The contact had not experienced a failure. The VIN was not available.

- Buckley, MI, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V770000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over five months ago. The dealer (sanderson Ford, 6400 N 51st ave, glendale, AZ 85301) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Glendale, AZ, USA

The contact owns a 2012 Ford Escape. While driving unknown speeds, the vehicle stalled. Additionally, while driving 25 mph, the vehicle shook and stalled and the wrench warning indicator illuminated. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called tyler Ford (2626 S southwest loop 323, tyler, tx 75701) and bill mcrae Ford Lincoln (1511 E rusk St, jacksonville, tx 75766 903-586-2241) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 83,000. Parts distribution disconnect.

- Jacksonville, TX, USA

Since Jan. 2018, when I received my recall notice, and despite multiple complaints to my Ford dealer and Ford customer service, Ford has not supplied the parts to fix my recall. They have no solution and no explanation of a reasonable time frame that I can have this repair done! simply unacceptable!! my fuel module may crack and cause a fire!!!!

- Woodbridge, CT, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V77000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over six months ago. The dealer (courtesy Ford Lincoln, 1313 ne 122nd ave, portland, or 97230) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact recently received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clackamas, OR, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The contact called auto nation Ford marietta at 770-674-6077 (located at 860 cobb pkwy SE, marietta, ga 30060) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Atlanta, GA, USA

I received a recall notice in Jan 2018 but the Ford dealer has been unable to obtain the parts necessary to make the repair as of 5/8/18. The recall states a fuel leak in the presence of an ignition source increases the risk of a fire so I am very concerned having to drive my automobile. Today I was told they have no idea if/when they will be able to get the parts in.

- Lakewood Ranch, FL, USA

Takata recall- had a recall on the fuel delivery module flange replaced and having issues starting, long cranking issues. Ford dealer refused to believe that the technician didn't install it properly. Never had an issue with my vehicle with only 50,000 miles on it until after the recall was performed. I believe the technician improperly installed the part and now every time I start my vehicle it has long cranking issues. I'm worried it might mess with my starter or fuel pump.

- Bensenville, IL, USA

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over four months ago. The dealer (causeway Ford Lincoln, 375 NJ-72, stafford township, NJ 08050) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Barnegat, NJ, USA

There is fuel leaking out from the recalled location part. Ford and the Ford dealership are waiting on backordered parts with no eta for nearly 8 weeks since we first reported the leak on March 5, 2018. They have offered no loaner car and the dealership has not even seen the vehicle due to the fact that they don't expect to have the part anytime soon. The car is sitting in the driveway drying out meanwhile I am making payments on a car that cannot be driven or repaired. I have made several phone calls to both Ford Motor Company with the original case number cas-14437322-W6L8V8 dealing with roberta webb, Ford customer service manager. Myself and my husband have spoken several times to the dealership service manager at shaker Ford in watertown, ct where the vehicle was originally purchased. I feel as if this issue is being mishandled and redirected and that it is taking far too long to reach a reasonable resolution.

- Naugatuck, CT, USA