10.0

really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
17 / 0
Average Mileage:
28,076 miles

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« Read the previous 20 complaints

problem #4

Aug 082013

Escape 4-cyl

  • 21,000 miles
My vehicle was driving East on wildcat, turning North on lang road in portland, tx. My daughter was driving and had a yellow blinking arrow. The car traveling West on wildcat had a yellow solid light. When my daughter went to turn the other car appeared to speed up and hit her front on at a about 35 mph speed. The airbags did not deploy nor did the seatbelt lock in place. My daughter hit her head on the steering wheel and was taken to the er. She is ok, other than a few scraps and bruises, however I have a major concern that the car I am driving and she is driving is not safe. The vehicle is currently at the dealership waiting on repairs. I have contact Ford Motor Company to report and their legal department should be getting back with me. There is quite a bit of damage to the vehicle and needs roughly 6,500 in repairs. This needs to be addressed. Please call me to explain what I can do.

- Portland, TX, USA

problem #3

Mar 192012

Escape

  • 5,595 miles
The contact owns a 2012 Ford Escape. The contact stated that the vehicle was stopped when a vehicle crashed into the rear of the contact's vehicle. The air bags did not deploy and the seat belt did not tighten. The rear of the driver's seat fractured as a result of the crash. The police arrived on scene and a report was filed. There were no injuries. The vehicle was able to be driven from the scene and taken to the dealer. The vehicle was neither repaired nor inspected for the air bag, seat belt and seat failures. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 5,595.

- Milford, CT, USA

problem #2

Dec 212011

Escape

  • 800 miles
The contact owns a 2012 Ford Escape. The contact was driving 25 mph when the contact crashed into another vehicle and the air bags did not deploy. The contact suffered head injuries and a cracked sternum. The contact did not call the manufacturer. The failure mileage was 800.

- Philadelphia, PA, USA

problem #1

Nov 112011

Escape

  • 4,000 miles
The contact owns a 2012 Ford Escape. The contact was driving 75 mph when the passenger side air bag off sensor illuminated with the passenger seat occupied. The vehicle was taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 4,000 and the current mileage was 8,000.

- Marshall, MI, USA