10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
74,825 miles

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« Read the previous 20 complaints

problem #43

Nov 182018

Escape

  • 143,557 miles
While driving the steering gets really hard to turn. It looses power assist. It will quit if you turn the car off and restart. I believe the vehicle is unsafe to drive. It is the same complaint involved in another recall but this truck is not part of that recall... 1500 dollar repair to replace parts from Ford

- Woodstock, GA, USA

problem #42

Nov 102017

Escape

  • 158,900 miles
Started last year. Problem occur forward or backing up. Steering will become heavy and turning to the right. While driving steering wheel will get locked and the car will simultineouly stop but engine stays on. I will have to turn the car to off and turn back to on. Then I resume driving until it will occur again. This happened multiple times. I am not able to drive the car since I feel it is dangerous and unsafe. I contacted the Ford dealer they declined any recalls. They claimed recalls are only available for the prior year 2011. The cost to repair could be up to $1300 as an estimate based on the symbol diagnosis code that appear on the dashboard. Strted a year ago with mileage around 135,000 and continue till todate. Wheel bearing were exchanged by other repair shops unkowing to me of the recall.

- Kingston, NY, USA

problem #41

Nov 122018

Escape

  • 99,000 miles
Turned on to on-ramp to highway, powering steering failed. Hard to turn wheel to get off the road and pulled to complete stop and turned off engine. Waited five minutes and turn vehicle back on and power steering was working once again. Drove hwy 14 miles and took off-ramp and power steering failed again. This is a dangerous issue and there should be a safety recall on this vehicle.

- Golden Valley, MN, USA

problem #40

Nov 082018

Escape

  • 74,000 miles
Epas (power steering column) went out, not covered in past recall - many other people having powering issues with these Ford... should be included in the recall!

- Seatac, WA, USA

problem #39

Oct 222018

Escape

  • 65,000 miles
The contact owns a 2012 Ford Escape. While driving various speeds, the vehicle lost steering ability. The contact stated that the failure occurred multiple times. The vehicle was taken to golf mill Ford (9401 N milwaukee ave, niles, il 60714, (847) 470-9800), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 65,000.

- Chicago, IL, USA

problem #38

Oct 252018

Escape

  • 98,691 miles
The contact owns a 2012 Ford Escape. While driving approximately 5 mph, the power steering failed without warning. The contact was able to turn off and restart the vehicle, which reset the power steering and returned it to normal. The vehicle was taken to an independent mechanic where it was determined that the steering column and steering housing needed to be replaced. The vehicle was repaired. Prime Ford (located at 857 portland rd, saco, me 04072, (207) 282-0300) was notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 98,691.

- Milton, MA, USA

problem #37

Oct 252018

Escape

  • 110,000 miles
The steering became very stiff. I was in a drive through line and at first thought the tires were against the curb. Realized they weren't and managed to exit the line and turn into a parking place. It was like the steering wheel was locked. Called for a tow truck and when he got there an hour later, the steering was fine.

- Middletown, DE, USA

problem #36

Oct 022018

Escape

  • 153,000 miles
Power steering wheel locking, when making turns while driving. Steering wheel locks on and off, to get it to unlock or back to normal handling, I have to immediately pulled over the side of the road in a safely manner, put car on park turn engine off, then restart car and the steering wheel works again. This is a very dangerous issue taking my car to Ford dealer and see hoe they can help me resolve this issue as it seems to be a huge problem with 2008-12 Ford Escapes.

- Olney, MD, USA

problem #35

Oct 012018

Escape

  • 88,000 miles
My cars steering wheel locks up, and becomes hard to steer! its extremely dangerous!

- Nashville, TN, USA

problem #34

Sep 112018

Escape 6-cyl

  • 99,175 miles
2012 Ford Escape. Consumer writes with concerns with electric power streering and if recall is necessary.

- Ellijay, GA, USA

problem #33

Aug 082018

Escape

  • 151,085 miles
The contact owns a 2012 Ford Escape. While driving 15 mph, the power steering malfunctioned intermittently and made turning the steering wheel very difficult. The vehicle was taken to lou fusz Ford (2 caprice dr, chesterfield, mo 63005, (636) 532-9955) where they suggested repairing the power brakes. The vehicle was not repaired. The manufacturer had not been contacted. The failure mileage was 151,085.

- Saint Charles, MO, USA

problem #32

Sep 212018

Escape

  • 90,000 miles
The contact owns a 2012 Ford Escape. While the contact's wife was driving 20 mph, the steering seized without warning. The vehicle was taken to damerow Ford (12325 sw canyon rd, beaverton, or 97005, 800-732-8633) where it was diagnosed that a steering sensor fractured. The vehicle was not repaired. The manufacturer was notified and stated that nothing could be done. The failure mileage was approximately 90,000.

- Portland, OR, USA

problem #31

Jan 272018

Escape

  • 15 miles
The first time my power steering failed was on January 27th 2018 while driving on a highway (696) going 75 mph. I called my Ford service center the following business day and was told my car had electric power steering and that "glitches happen". in 128 days, the power steering failed 30 times (I stopped keeping track after June 4th but it has happened multiple times since then). Every time it failed, if I restarted my car, the power steering worked again. 10 of the 30 times occurred while driving, the rest occurred at the start of the engine. The times it happened at the start of the engine, 5 of the times it failed two times in a row. Some times at lights or stop signs and some times in the middle of a turn. Sometimes the weather was cold (10 below), some times hot (90 degrees). Some days there was precipitation and other times it was dry. Try avoiding potholes on Michigan surface streets when your power steering goes out! some times I was 10 minutes into the drive and other times it happened after driving 2 hours. (I have very specific documentation on all 30 occasions but didn't have the characters). When researching this problem, I found that this was the exact power steering failure that all of the Ford Escape models had prior to 2012. They have been recalled. My car, a 2012, was fabricated in June of 2011 and has the same power steering failures as the previous years. I only am curious as to how my 2012 could be any different than a year that was recalled. I have since contacted 3 different employees of Ford and not one of them were able to give out an specific information of the recall for the other model years.

- Berkley, MI, USA

problem #30

Jun 172018

Escape

  • 117,386 miles
The steering column freezes without warning while turning in motion. Causing the vehicle to not complete a full turn.

- Denton, TX, USA

problem #29

May 202018

Escape

  • 73,068 miles
Made a complete stop at an intersection and experienced a total lost of power steering. Can't drive vehicle, can't steer it.

- West Chester, PA, USA

problem #28

Nov 012017

Escape

  • miles
The contact owns a 2012 Ford Escape. The contact heard an abnormal clicking noise upon turning the steering wheel in either direction. The vehicle was not diagnosed by a dealer. The vehicle was diagnosed by an independent mechanic. The VIN was not included in a manufacturer recall. There was no recall for the eps. The manufacturer was notified of the failure. The failure mileage was not available.

- Milwaukee, WI, USA

problem #27

Dec 182017

Escape

  • 84,000 miles
At random points in time when car is on, doesnt matter what speed, steering wheel locks and is unable to be moved untill car is turned off and back on again. I just got into an accident yesterday in brattleboro vt while I was driving home for xmas from college when I went right off the side of the road and into a snowbank. Airbags went off and nobody was hurt and luckly I didnt hit any other cars or property. Car is being towed back home to a mechanic. I had gone to a Ford dealership a few weeks ago when I first noticed the issue, in my driveway at low speeds, and after paying a $100 diagnosis fee, the dealership told me there was nothing wrong with the car and that I was imagining things. I've done a lot of research since then and there are a lot of recalls with similar issues but not on the 2012 model.

- Greenwich, CT, USA

problem #26

Dec 122017

Escape

  • 90,650 miles
While driving my 2012 Ford Escape on my town streets, the vehicle suddenly and without warning the vehicle lost power steering. Fortunately, I was able to control the vehicle to a safe stop. I turned off the ignition and waited awhile and restored the vehicle. Just as suddenly as it occurred the problem disappeared and I was able to drive to my destination. This is the third time this same thing happened to the power steering. My Ford dealership has looked at the problem and says that their computer can't find anything wrong, therefore, no repairs are required.

- Ronkonkoma, NY, USA

problem #25

May 232017

Escape 6-cyl

  • 40,000 miles
The contact owned a 2012 Ford Escape. While driving 55 mph, the steering wheel independently steered left. The vehicle crashed into an embankment and flipped several times before coming to a complete stop. A police report was filed. The driver side curtain air bag deployed. The contact sustained severe neck injuries, broken ribs, a broken left hand, and fractures to the skull. Medical attention was required. The local dealer was not contacted. The manufacturer was notified of the failure and informed the contact that there were no recalls for the failure. The failure mileage was approximately 40,000. The VIN was not available. The vehicle was destroyed.

- Paris, IL, USA

problem #24

Oct 042017

Escape

  • 62,000 miles
As I turning into a parking lot the steering wheel became impossible to turn. I managed to complete the turn & park the car. (10/4/17) the second time the power steering stopped working I was backing out of a parking space. (11/10/17)

- Garwood, NJ, USA

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