10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,198 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
- Louisville, KY, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Marne, MI, USA
The contact owns a 2013 Ford Escape. The contact stated that while parked, the driver side door would get stuck upon entering the vehicle. The vehicle was not diagnosed or repaired as the contact was informed by dealer that she would have to wait until parts were available for diagnoses or repairs. The contact received notification of NHTSA campaign number: 16V643000 (latches, locks, linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. The VIN was not available.
- Long Eddy, NY, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Rainbow City, AL, USA
The contact owns a 2013 Ford Escape. While driving approximately 55 mph, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road, waited a few minutes, and was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. In addition, the front passenger door failed to remain locked. The contact received notification of NHTSA campaign numbers: 14V237000 (air bags), 14V239000 (structure), 14V597000 (air bags, seat belts), and 16V643000 (latches/locks/linkages). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 138,000. Parts distribution disconnect and VIN tool confirms parts not available.
- Louisville, MS, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Northridge, CA, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign numbers: 14V597000 (air bags) and 16V643000 (latches/locks/linkages). The parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the recall issues. VIN tool confirms parts not available and parts distribution disconnect.
- Sullivan, MO, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/18/17
- Colorado Springs, CO, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fairfield, CA, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Florence, SC, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Statesville, NC, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part to do the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Lakewood, CA, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Austell, GA, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign numbers: 14V597000 (air bags, seat belts) and 16V643000 (latches/ locks/linkages). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/06/2017 updated 01/17/17.
- Elk Park, NC, USA
A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. A door that opens while driving increases the risk of injury. Difficulty shutting drivers door. Recall status: Recall incomplete. Remedy not yet available.
- Gainesville, GA, USA
The contact owns a 2013 Ford Escape. The contact stated that they received notification of NHTSA campaign number: 16V643000 (locks/linkages) however, the part for the recall repair was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact also stated that the door handle's were previously repaired under a recall. The details of the failure were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 9,093. VIN tool confirms remedy not yet available.
- Gainesville, FL, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.
- New Freedom, PA, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Canton, MA, USA
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (locks/latches/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Brookfield, IL, USA
- Whispering Pines, NC, USA