10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
65,166 miles

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« Read the previous 20 complaints

problem #20

Aug 032018

Escape

  • 107,000 miles
My vehicle was going 45 mph in motion down the highway and the check engine light came on. About 4 miles down the road my car flashed the "engine overheating" signed and within 5 seconds the car came to a stop and stall in limp mode. This is not safe especially since I was on a highway, and where I live there are highways every where that take me where I need to be. Took to Ford dealer a mile or so down the road, and they tested it for everything and they sent me on my way with no work done, just conducted a road test after resetting the codes and light did not come back on. About 15 miles later, the car did the exact same thing again on the same highway, going 45, check engine light came on and the car went into limp mode again. Took to the Ford dealer next day and told me that the standpipe is malfunctioning causing the overheating in the engine cooling system. But, fixing this piece does not fix the problem. My car was fixed for this same issue in 2014, by the 13S12. And yet, this issue is happening again. I do have the 2013 Ford Escape with the 1.6L engine that has frequently dealt with this problem. Driving this car is very unsafe due to the car abruptly stopping if this problem happens, the car stalls and can easily overheat. As the dealer has only suggested installing a new coolant level sensor (standpipe) with new hardware and software, we see that this problem has not worked in previous 2013 Ford Escapes. Having this car on the road is a safety hazzards. With over 3 pages of my Ford Escape alone with factory recalls, this car should not be allowed on the road. I hope this gets fixed, or at least a recall for this car or an investigation is put in action. This car is not safe in any terms or conditions and I do not want this causing any potential fatalities.

- Spartanburg, SC, USA

problem #19

Jul 162018

Escape

  • 55,200 miles
Recall 14V495000 says it all. Lost of power with no warning when pulling into a street or just out of the blue. Once pulling on to a highway, once in a parking lot. You never know when or where when you lose power. It start back up with no problem.

- Eldorado, KS, USA

problem #18

May 232018

Escape

  • miles
When I turned on the car to get back home from the grocery store the screen showed "steering wheel at fault." The steering wheel was very hard to turn and I had to get home so I managed to get the car to the house. The next morning, the same thing happened again and because of this problem I could not take my car to a trip where I had already planned, now I can't drive it to work either, it has been two days and the same problem remains.

- Balch Springs, TX, USA

problem #17

May 212015

Escape

  • 32,500 miles
Purchased my 2013 Escape del on 4/2014, it's been back to dealership for a total of 32 days since I've owned it. They had to replace at no cost due to recall 13S12 the water pump, long block 1.6ltr engine, engine indicator asy-oil level, battery, vacuum pump, therm.assy, staring angle sensor, coolant bypass solenoid, lower standpipe hose. Reprogrammed apim, PCM, icp, rcm. Ford discontinued the 1.6 engine back 2015 and the sex model. I continually have system issues even after they replaced my engine. I want a different Escape.

- Elverta, CA, USA

problem #16

Mar 152018

Escape

  • 91,000 miles
When I'm running in normal speed sometime the acceleration is not working just like lost compression, then it's coming back in few of seconds..

- Jamaica, NY, USA

problem #15

Jun 012016

Escape

  • 40,000 miles
Takata recall. The computer system has run irregularly since purchase. The vehicle stalls when being driven after the first 10 miles or so on city streets. Have to pull to the side of the road, turn key off, restart engine... may require several times before the vehicle can proceed.

- San Diego, CA, USA

problem #14

Dec 182017

Escape

  • 86,000 miles
The vehicle continuously sputters, and then dies while in driving mode - normally pulling out into traffic. We have been almost hit numerous times. In an hour time span, yesterday, it happened 10 times, today in a 15 minute timespan, 3 times. Am an uber driver and cannot put their lives in jeopardy - going to get someone killed. This happens in all situations - whether idling in line to pull out into traffic at a light, or while driving. Has even happened while traveling down the highway. It starts to sputter, and then just shuts off. Sometimes you can place in neutral and restart, but other times, you must coast to side of street, place in park, and then try to restart. There are 100S of incidences on the internet showing the same symptoms. Please help resolve this. Going to the Ford dealership is not the answer - they tell me they cannot "duplicate" the issue and therefor do not know how to "fix" it. In the meantime, this is extremely unsafe, and a lawsuit waiting to happen. This has been occurring the entire month of December - on the 18th - 10 times in a 3 hour timespan - today, the 19th - 3 times in a 15 minute timespan. This is an everyday issue and getting work. This is preventing using this vehicle as an uber driver, and seriously impacting our income. There needs to be a recall. There is a tech service bulletin - tsb-13-12-12; NHTSA-10054363; dtc PO106, PO236.

- Norfolk, VA, USA

problem #13

Oct 282017

Escape

  • 53,000 miles
Car continued to shut off while driving locking up steering, brakes, etc. Car was brought to tunkhannock Ford on 10/24 and remained there until 5 P.M. on 10/27. Told was doing it for them. I'm informed by a tunkhannock Ford employee, the car was only taken out off lot & test 1 time. On 10/28, my wife, 4 & 8 yr. Old are driving & the car stopped 7 times total on route 6 in tunkhannock where a truck driver got out and assisted my wife as she was stuck in the middle of the highway with flashers on. After arguing with the service writer, sales manager for compromising the safety of my wife and daughters - I was still denied a loaner vehicle where we paid enterprise for a rental in order to get to work. I requested a loaner from their other tunkhannock dealership and was still denied and all I was told by matt kerr, sales manager is "I understand your concern, I have young children also but it's out of my hands." Effective today 11/3/17, they still have our spare key & have yet to call to check on the status of the appointment that I did not go to scheduled for 10/30/17. I called montrose motors owned by the same previous owner of gateway Ford where this car was purchased and they got it in immediately - provided a loaner vehicle hassle free and said many loyal customers have left tunkhannock Ford for their crudeness with service by writing up work orders for loyal customers bringing their vehicles in for air - we don't care how long they needed to assess the car - our formal complaint which we are pursuing is tunhannock Ford has jeporadized the safety and well-being of my family - especially my 2 daughters by denying me a loaner vehicle

- Tunkhannock, PA, USA

problem #12

Jan 012017

Escape

  • 90,000 miles
As many other Ford Escape 2013 owners, my car stopped working properly putting my life and those of my wife and kids at risk. It started when the engin began to cut off when idle. At the begining, there were no check engine light. Car will restart but a 150 M later the engine will start fighting to stay on and most of the time the engine lose the battle. So I restart again until ( after 2, or 3 times) the engine stays constantly on. My big concern was with the hazardous and risky situations I found myself in, specially while getting inro a busy road or a high way and having the engine to shut down andlet I didn't have time when the engine let me out of power. Some drivers are in hurry and might not have the time to stop their vehicle before hitting me. That's why I always parked my car on the sidewalks while in distress. When I took the car to one of Ford dealers, they couldn't find the issue. I took it to a private mechanic and he made me change a lot of pieces but still not fixed yet. I am going back to the dealer and hopefully they'll fix the issue. It cost me $ 2500 until now and still looking for the issue.

- Edmonton Alberta, AK, USA

problem #11

Oct 132017

Escape

  • 84,000 miles
The contact owns a 2013 Ford Escape. While driving 20 mph, an abnormal burning odor entered through the engine compartment and the oil warning indicator illuminated. The contact managed to pull the vehicle over into a parking lot. The contact and passenger exited the vehicle and observed smoke under the vehicle and oil leaking profusely from under the vehicle. The vehicle was towed to the local dealer. The local dealer (crown Ford, 420 merrick rd, lynbrook, NY, 11563, 516-599-0600) did not diagnose the vehicle. The vehicle was not diagnosed or repaired. In addition, the contact mentioned that the oil had just been changed two weeks prior at chatham Ford (781 main St, chatham, MA, 02633, 508-945-0500). The manufacturer was not contacted. The failure mileage was approximately 84,000.

- Harwich, MA, USA

problem #10

Aug 292017

Escape

  • 71,000 miles
My car has ran a 100% since the day I bought it. I went to go move my car after I cut my grass and instantly my power steering sensor went off as soon as I started my car stating that it required service due to it not working. Just like that. No earlier warnings, no malfunctions prior to this incident, nothing. I am a mother of 4 daughters and thankfully I was just trying to reposition my vehicle in my yard vs. Driving down the road or else it could have caused severe bodily harm to us or even worse, it could have caused a major accident that could have resulted in death. I called the Ford dealership and they stated even with so many complaints on this particular model, make, and year having this exact problem, this is not a recall yet. I researched it myself and found out that the 2013 Ford Fusion also has this problem, but there is currently an active recall for the Fusion, but not the Escape. I am confused on this. Are they waiting on a death toll to rise due to Ford's malfunctioning part and a lawsuit before they decide that this is a real serious issue or is it because of the lack of concern for Ford customers and families they had when they decided to use this poorly planned electrical design that is continuously malfunctioning? or maybe its because they know that this is a big issue and charging customers over $1700 to fix this poorly planned product that is going to cost someone their lives was going to make their service department revenue sky rise with this power steering problem being high in demand. I don't understand why one model of Ford with the same year is on recall for this, but the other model with the exact same set up and year is not. I am a single mother of 4 daughters that is still paying on this $19,000 vehicle that is now parked in my yard because it is too expensive to fix. Thanks Ford!!!

- Kingsland, GA, USA

problem #9

Mar 292017

Escape

  • 152,000 miles
My vehicle is telling me my coolant is low but it is not its also telling me im due for an oil change and has been coming off and on for the past 10 months ive had it serviced numberous(8) times had my coolant flushed and sensors checked. Had it serviced at the place I bought it and at airport Ford. Even had my motor replaced 5 months ago. This issue is keeping me from driving my vehicle because once its (hot) it will shut the vehicle down..I can get in it start it after not driving it for hrs and pull out of my driveway and it says its over-heating. And will say stop safely. And the vehicle will shut down. Ive been stranded 3 times from this happening. I check the coolant and its not low or over full. I really hope nothing happens while im driving or when I have my 3 yr old daughter in the car with me. Thank god its only been on my way home from work.the place were I bought the vehicle has my paperwork for the replacement of the motor. And the cost.

- Dry Ridge, KY, USA

problem #8

Jun 172016

Escape

  • 82,600 miles
After starting my 2013 Ford Escape, the instrument cluster information display with system warnings and only odometer display went blank. Technicians checked for a bad fuse, but none found. Also, found that there is a recall (15C03 - reprogram instrument panel cluster) issued against 2014 Ford Escape for the same issue.

- New Milford, CT, USA

problem #7

Feb 232016

Escape 4-cyl

  • miles
Takata recall.I keep getting an engine light on and I took it to auto zone to find out why. They said it was a coolant bypass value.I see where there was a recall for this but when I called Ford they said it was fixed. They said to keep my receipt and if there was another recall for this problem I could send my paper work in and I would be reimbursed. Apparently the problem was not fixed. Why should I have to pay for something that was recalled and wait to see if there will be another recall to get paid.why shouldn't I be able to take it in and get it fixed as a recall. Maybe something wasn't done right.what should I do I'm positive there will never be another recall and how do I truly know this was fixed in the first place. I just bought the SUV in Aug last year thank you for your time

- Troy, OH, USA

problem #6

Apr 212016

Escape

  • 90,000 miles
My engine light came on and my car started to stall and not drive. It started to skip and at as if it was not going to go while driving. When I stopped it started to act as if it was going to cut off in the street. I had to get it towed to a dealership. They said it was my engine wiring system. Cost 500 dollars to fix.

- Hardwick, GA, USA

problem #5

Dec 192014

Escape

  • 55,225 miles
My car is a 2013 Escape and since I took it to service and to fix one recall that was causing my car to overheat and shut off engine 1.- (recall no. 13S12) risk of localized overheating of the enginecylinder head that may lead to oil leak filters. And.some other recalls, like 2.- (recall no. 13Y03 fuel line jumper), 3.-(recall no. 14so4 reprogram restrains control), and 4.-(recal no.14S03 exterior door handle) since that day ive called many times to service manager ivan regarding this. My car has been malfuntioning overheating in the freeway, and in the streets, most of the times, even when it was right out of the service, I was going on a vacation with my family, where I even had D to pay to replace engine coolant bypass valve, $330.18 dlls because my car is over 30,000 miles but not yet 3 years.and at this time they performed another recall "???" yes... this was recall no 14S21 restraints control module replacement. And now when I got my car out of horne Ford nogales AZ. When I turn I hear a sound on the right side of my tires or brakes need a solution please help what can I do I need a solution this is not fair

- Nogales, AZ, USA

problem #4

Jan 262016

Escape

  • 47,014 miles
Was in reverse pulling out of drive way, cross traffic indicator went off and car began to shake, put car in drive and drove after it stopped shaking. When I came to the first light the car would not go even as I had accelerator all the way down, the car revved but did not move until a minute later it slowly began to move with accelerator all the way down. Gradually it picked up speed again but kept on shaking. While at the light the car seemed to be loosing electrical power and felt as though it would shut off as it had lost all power before due to the collision indicators sensing a crash.

- Sacramento, CA, USA

problem #3

Dec 012015

Escape

  • 35,000 miles
Engine warning light first began to appear at approximately 35,000 miles. Initially the warning light came on and off after a few weeks, then stayed on permanently until I took it into the dealer. After I left the dealer, the engine light reappeared after approximately a month while I was driving and stayed on steady at approximately 40,000 miles. The dealer stated it had to do with fueling the car. I took particular care in noticing when this current engine light appeared. It was no where near fueling of the car. It was during the operation of the vehicle. Thank god it has not been associated with any "real" issue other than the fact that I can't use the clicker to auto-start my car during what has up until now been a relatively mild winter. This car has been in the shop so many times, I am on a first name basis with the Ford staff. Buy Japan.

- Howard Beach, NY, USA

problem #2

Nov 162015

Escape 4WD 4-cyl

  • 24,975 miles
On 10-10-2015, our 2013 Ford Escape 4WD started displaying an ABS error code, along with a traction control system error and a "hill start assist not available" error message, simultaneously. The ABS brakes would engage at low travel speed. We took it to the dealer, who determined that a rear wheel sensor had failed. They kept the car for two weeks and returned it on 10-21-2015. It had 24,273 miles on it. Now, 3 weeks later, on 10-16-2015, the very same problem has recurred, with the dash lights displaying for the ABS system failure, the traction control system failure and the "hill start assist not available". the ABS system engages at low speeds causing the brakes to grab, rendering the car unsafe to drive. This car is a 'lemon' in our opinion, as it has had 5 major breakdowns, including a major engine problem at 720 miles, a failure of the air bag controller, two problems with the ABS system, as documented herein, and two recalls related to the engine potentially catching on fire due to a fuel leak (a recall, followed by a recall to fix the recall). I sincerely believe that this vehicle is dangerous and have asked the Ford Motor Company to buy back this vehicle several times, but they have refused to do so. I fear that my wife and I are not safe while driving this car due to the high number of defects on this one particular vehicle. I am reporting this ABS/traction control problem since it has now happened twice, as I believe it likely impacts other Ford Escapes made at the same time, and likely indicates a bad batch of wheel sensors that are failing prematurely in the field. Since the failure of the wheel sensor disables the ABS and tcs systems, this is a dangerous defect, as it can happen completely at random. My wife was 100 miles from home last time and had to drive back with the ABS & tcs not functioning.) this car is "unsafe at any speed"!

- Gainesville, FL, USA

problem #1

Jan 132013

Escape 4-cyl

  • 2,417 miles
This vehicle should be equipped with a single dedicated dash mounted switch for the traction control "off" function. To disable traction control in low speed situations requiring more traction now involves navigating through four dash mounted information screens while using the steering wheel mounted control buttons. A process that requires taking your view off the road for 5 seconds or more and is potentially dangerous.

- Sobieski, WI, USA