10.0

really awful
Crashes / Fires:
8 / 61
Injuries / Deaths:
14 / 0
Average Mileage:
55,529 miles

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« Read the previous 20 complaints

problem #843

Jun 292020

Escape 4-cyl

  • 40,000 miles
The engine will quit working while driving... seems to happen only after the engine is warm. I will be driving fine, stop at a store for 10-30 minutes. Restart the car and start driving, and then complete power loss. I have to drift to a stop along the side of the road, then it will restart after a few minutes and then will drive normal again. This happens every day. It is extremely dangerous because I am usually leaving some parking lot, and then in the middle of the intersection when the complete power loss happens. Not speed related. Will happen within 3 minutes after restarting the car (with warm engine). Again, this happens every day. The problem started about 3 years ago - in 2017... the Ford dealers say they can't troubleshoot unless it happens while on their diagnostics machine. But it only happens while driving, so the diagnostic machine can't help. There are no error codes showing up when they check on the diagnostic machine. Older Ford Escape models have had a recall for the same or similar issue. There needs to be a recall and fix for the 2013 year models as well.

- Seneca, SC, USA

problem #842

Jun 232020

Escape 4-cyl

  • 160,000 miles
My car has a cracked cylinder head and should fall under recall campaign # 12S41, however my car was manufactured 1 month after the dates listed. I should still fall under the recall if the same issue is happening for cars that were made 4 weeks earlier than mine.

- Papillion, NE, USA

problem #841

Jun 202020

Escape 4-cyl

  • 61,000 miles
So I have had this car for 17 months.... it has been in the repair shop 3X since owning...and just recently the transmission blew!!!! 60,000 miles, no warning. From the research I have done with this seems to be a fairly common issue with this year of Escapes and some customers even saying its blown 2 times!!! so why is there nothing being done!!!"?? do I need to hire legal assistance. This was a $5000 repair!!! $5000!!! on a vehicle with 60,000 miles!! why is nothing done??? this is not right and something needs checked into. I had no choice but to use every last penny in my savings to pay this because the car loan is only 1 year old... and what dealership would want a car with no transmission????"

- Liberty Center, OH, USA

problem #840

Apr 012020

Escape 4-cyl

  • 90,000 miles
Vehicle stalls immediately after filling gasoline tank. Requires 3-4 attempts to start, intermittently depressing the gas pedal.

- Clifton Park, NY, USA

problem #839

Jun 182020

Escape 4-cyl

  • 125,000 miles
The vehicle has had ongoing issues with significant hesitation when attempting to accelerate, coolant needing replenishment on a regular (every 3-4 months) basis, vehicle stalling and shutting down sporadically, vehicle overheating, doors randomly popping open and needing to be held shut by my children until I can safely pull over. Most recently and just this morning on 6/18/20, the vehicle stalled on the highway during rush hour while driving to work. The dashboard indicated that there are now transmission issues. I used my aaa membership to have the car towed to colonial Ford in Plymouth, MA after standing within feet of speeding traffic while waiting. The car potentially lethally just stopped. It is now being "diagnosed" by colonial Ford. Much previously, I brought the car to jannell Ford in hanover, MA to inquire about these issues when the mileage was still reasonably low. The service manager of that branch lied to me. He informed me there were never recalls pertaining to my vehicle ever. In the last 48 hours, I have discovered there were in fact recalls for the exact issues described above. Issues that were never properly repaired when the former owner of the vehicle brought it to their particular dealership to address. I brought the vehicle to sullivan tire yesterday on 6/17/20 when the A/C stopped blowing cold air. They informed me they could not recharge the A/C because they received an engine code of P2637 which I have documented from them. This code specifically relates to recall 13S12 (coolant bypass valves). It does not matter that I pointed this out to Ford customer service even though a total cut and dry issue relating specifically to the year, make, model of my vehicle. They will not cover the expenses of repairs. Ford has basically said in so many words "we know this is an unsafe death trap, but it's too late and you and your children out of luck!"

- Plymouth, MA, USA

problem #838

Jun 172020

Escape 4-cyl

  • 76,000 miles
Coolant level is depleting without any visible leaks. Vehicle has a cold start and sometimes has difficulty shifting. High idle at start. Coolant light has come on and I've refilled it twice in 3 months. Contacted portsmouth Ford(portsmouth, nh) and they said there is no recall and tried to charge $150 to run diagnostics on my vehicle. I presented the NHTSA bulletin 12V431000 and the service writer just dismissed it. Made my appointment a week ago, confirmed it and gave a thorough explanation to be turn away. Waste of time and incredibly aggravating.

- Seabrook, NH, USA

problem #837

Jun 122020

Escape 4-cyl

  • miles
Loss of coolant approximately every 45 days give or take. No visible signs of leaking and a pressure test check did not show any non-visible leaks. Yet I have to refill a low coolant error as stated. A google search found quite a few owners with the same problem on 2013 model.

- Florence, SC, USA

problem #836

Sep 152015

Escape

  • miles
Loosing coolant everyday since purchasing in 2015

- Battle Creek, MI, USA

problem #835

Jun 102020

Escape

  • 130,000 miles
The check engine light came on and it said coolant engine, while it was in motion then it turned red and said stop the vehicle. I stop my husband put water in it to drive it home and the light went off. Then when I drove the car about 30 miles again it did the same thing.

- Iron City, GA, USA

problem #834

Jun 072020

Escape 4-cyl

  • 130,000 miles
Vehicle periodically stalls without warning shortly after starting or driving the vehicle and it's inconsistent with when this occurs. The stalling typically occurs shortly after starting the engine and driving a very short distance (I.e., <50 feet) and requires us to sit and try multiple times before it continues to drive without stalling. No englne light turns on and no notice for when this happens.

- Jessup, MD, USA

problem #833

Mar 132017

Escape 4-cyl

  • 82,000 miles
At 80,000 miles, while driving on the expressway, the transmission failed completely. Left stranded on the road until a wrecker could take it to the dealer. Had to replace the transmission at full cost, with no assistance from Ford Motor Company. They would not even acknowledge an issue with the transmissions.

- Spring, TX, USA

problem #832

Jul 112019

Escape 4-cyl

  • 132,000 miles
At 132,000 miles, while driving down the interstate, the engine began giving a code for engine coolant low and engine overheating. After adding an amount of coolant, the warning would go away. No leaks were found, and no information was provided when asked of the dealer. Now at 154,000 miles the engine has a severe oil leak coming from somewhere near the middle of the engine. The oil sprays all over the engine block and inside the engine well. Ford does not associate any issue with the VIN.

- Spring, TX, USA

problem #831

May 042020

Escape 4-cyl

  • 109,737 miles
My car has been having a problem with overheating. It has been displaying a message of overheating and transmission problem. I just picked my car up from the jim burke Ford dealership on oak street in bakersfield, ca. Yesterday and I had to have it towed again from hwy 58 to tehachappi transmission shop AT787 w. tehachapi blvd. Step a. phone number 661-822-4950. The shop I had it taken to is the second shop to tell me it has recall numbers 13S12 and 12S41. The Ford company however is saying this is not valid. My car is undrinkable at this time until the problem is resolved.

- Tehachapi, CA, USA

problem #830

Jun 032020

Escape 4-cyl

  • 85,000 miles
2 things happen when driving, first the vehicle does whats classified by Ford as a fake overheat, it shuts off the car slowly and steering becomes difficult while saying the vehicle is overheating, and another thing is oil leaks (which both of these things say they were once recalls but my vehicles says there aren't recalls.)

- Menasha, WI, USA

problem #829

May 312020

Escape 4-cyl

  • 83,000 miles
While driving the check engine light stays on with code P0128. I check this code is the thermostat defective or something else causing the problem. I did not notice any coolant loss or leaks is this an internal problem. I think this is a on going problem with this 2013 Ford Escape. Ford should take responsibility and own this problem not the owners of the vehicle.

- Brockton, MA, USA

problem #828

Jun 122019

Escape 4-cyl

  • 95,000 miles
My low engine coolant warning keeps coming on. I have filled the coolant tank and in about 3 hrs of continuous driving the coolant light comes on saying low coolant then overheating and to pull over safely. I can no longer accelerate and have to pull over. (often times on a highway) I haven't seen any leaking while the car is not in use. The coolant tank is being lowered quicker and quicker. This problem has persisted for about 1 yr. At first the coolant tank took a couple months before it got low but it now has to be filled about every other day. The Ford dealership suspects a head gasket, but doesn't know for certain what is causing it.

- Watervliet, MI, USA

problem #827

Apr 042020

Escape 4-cyl

  • 95,000 miles
I have a coolant leak somewhere with my car. I have brought the issue up multiple times with Ford and the issue has not been fixed. Now, after 2 years of dealing with it, I have white smoke coming out of my exhaust when I start up my vehicle. Indicating that coolant is leaking into my engine, which can cause a fire.

- Henrico, VA, USA

problem #826

May 012020

Escape 4-cyl

  • 98,000 miles
While my car was running it got overheated and start smoking.so I pulled over to checked it found out the coolant is coming out from engine.as I add more water it wont hold it kept gushing out from passengers side of engine..it was driving on a city streets in 30 mph.

- Garland, TX, USA

problem #825

Apr 262020

Escape

  • miles
I purchased my car used in Dec. 2016 with 79,000 miles, and have had consistent problems ever since. In Aug. 2017 (94,888 mileage), I had take the car to the dealership service center because the engine would stall and stop due to high engine temperature - I was consistently adding coolant, probably every few days. The service department found the coolant leak came from the water pump, so they replaced the leaking water pump, as well as the cabin air filter and spark plugs. Then in June 2018, I had a flat tire and couldn't put the spare on because the lug nuts were swollen/warped - took it to the dealership and they had to replace all sets. In Sept. 2018 (113,516 mileage), I was driving home, the engine stopped accelerating, and I knew it was the transmission. I had the car towed to the Ford dealership. They had to "replace the torque converter and completely replace the transmission". they also found the half shaft was leaking, so they "replaced the left hand bushing/seal/half shaft because the shaft was scored". in Jan. 2019, I had taken the car to get serviced because within 1 days time, I had 5 light bulbs blow out and needed replacing. Later in the summer 2019, I was having coolant issues again, and took it to the dealership where they told me the coolant sensor was malfunctioning. I did not have that replaced because I said I would keep an eye on the coolant levels. Now, April 2020, my coolant level's are getting low again, and there is a consistent smell of coolant surrounding the vehicle when engine is on. After driving for 20+ minutes, and coming to an idle stop, the car smells like exhaust and coolant mixed, and there is occasional smoke billows from the exhaust pipes. I have looked under the engine and found oil leaks (pics attached), and believe my car matches the NHTSA campaign id number: 12V551000 even though recalls never show up for my VIN

- Mount Airy, MD, USA

problem #824

Apr 102020

Escape

  • 102,000 miles
Have experienced multiple (10-12) instances where engine stalls while driving. Most common situation is when slowing for a turn in city traffic. Cause is unknown. This creates a safety hazard because the brake pedal must be depressed to restart the engine, so I have to come to a complete stop in traffic.

- Kingsport, TN, USA

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